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  • Downloads | 2004 | News
    Our Collection Our Partners Centenary Community Concert Investors Investor Centre Home Corporate Calendar Shareholder Information Share registry General Meetings Direct Voting Dividend Information Dividend investment plan Capital returns rights issues and rearrangements Wesfarmers Partially Protected Shares WESN ASX announcements Corporate Governance Recent Reports Five year financial history Share price details Results Presentations Email alerts Corporate Transactions Coles acquisition 2008 Pro Rata Entitlement Offer 2009 Pro Rata Entitlement Offer Debt Investors

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  • Wesfarmers Sustainability Report 2009 | Managing Directors Welcome
    consideration With origins dating back to 1914 as a Western Australian farmers cooperative Wesfarmers has grown into one of Australia s largest listed companies and employers The diversity of our businesses including retail coal mining energy insurance chemicals and fertilisers and industrial and safety products means we touch many communities every day in a variety of ways With this comes a responsibility to operate in a sustainable way and to take account of the interests and views of our stakeholders While our company has grown and evolved we have tried to remain faithful to the fundamental principles that can be traced back to our very early days Focusing on the effective management of our resources through the application of a disciplined business culture gives us the opportunity to improve performance and this in turn underpins the company s sustainability Diversity also means that the issues we face are varied and wide ranging and makes it imperative we get our sustainability objectives right For the first time this year we have identified five themes within which to describe our operations people carbon and energy community contribution net environmental footprint and economic development In many of these areas we ve improved But the safety of our people is a non negotiable priority and while there has been some progress we simply have to do much better We ve also done more in our approach to waste and recycling This year Wesfarmers signed the National Packaging Covenant on behalf of all our relevant businesses instead of some of them having individual memberships or having been under the umbrella of the former Coles group of companies The Covenant is a voluntary initiative by government and industry to reduce the environmental effects of packaging All of our businesses especially our retail operations continue to make a significant financial and organisational effort to reduce reuse and recycle waste Greenhouse emissions and energy efficiency remain a big focus for the whole Group While those emissions were similar to 2007 08 despite growth across our businesses this was largely as a result of the disruption to gas supplies following the explosion and fire at Varanus Island in Western Australia This affected several of our industrial operations with significant production shortfalls leading in turn to reduced emissions However we are strongly committed to energy efficiency and all our operations continue to look for ways to improve As part of this commitment we are implementing a new Group wide information management system to assist in our energy efficiency objectives and with reporting our emissions and energy use to the Federal Government With such a wide geographic spread of businesses across Australia and New Zealand comes a responsibility to consider how we might do something in and for the very many communities in which we operate One way we can make a difference is through financial and in kind contributions This year I want to make special mention of the Victorian bushfires a national disaster that directly and indirectly affected a

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  • Wesfarmers Sustainability Report 2009 | About This Report
    The assurance statement appears at the end of this report The external assurance process to the standards specified in the statement is an important part of Wesfarmers commitment to transparent reporting of our activities The data collection and reporting of our community contribution and support has for the first time this year been conducted primarily using the London Benchmarking Group LBG methodology The LBG is an international framework to record and measure an organisation s community investment beyond its financial contribution The LBG model recognises community contribution in four main categories cash time in kind contributions and leveraged contributions where the organisation assists others to achieve objectives These contributions must be made primarily for the benefit of the community usually through community groups and charities The LBG methodology was used for all businesses except Home Improvement and Office Supplies in these cases the community contributions were verified by Net Balance as part of its broader assurance processes for this report Each of our businesses has a specific section in this report A range of other part owned businesses such as the Bengalla coal mine in New South Wales Wespine softwood sawmill in Western Australia Queensland Nitrates in Queensland and Gresham Partners Group Limited are grouped in the Wesfarmers section of the report We provide links to websites for readers wishing to find out more about their activities Within the report we also cover the operations of entities we do not fully own but for which we have operational control in the relevant divisional reports Safety data Readers will notice in the safety performance graphs a reference to statistics being for the year to 30 June but as at 30 September 2009 This is because we adjust the numbers to take into account workers compensation claims lodged or lost time that has been reported up to 30 September relating to injuries sustained in the financial year under review thus allowing for delayed impacts It can mean that the numbers reported for a particular year have to be changed in subsequent reports and also that they could be different to those in the 2009 Wesfarmers Annual Report which is prepared at an earlier date Lost Time Injury Frequency Rate LTIFR please refer to the glossary numbers now include contractors unless otherwise specified in the reports of the individual businesses Where it is possible to calculate a LTIFR for contractors that is where there is regular engagement and hours worked are available the business is required to include this information Greenhouse emissions Greenhouse emissions information contained in this report is generally based on the National Greenhouse and Energy Reporting Measurement Determination 2008 NGERs as applied in 2008 09 although for indirect emissions such as Scope 3 electricity emissions waste and air travel not included in the NGER Act calculations are done in accordance with the Australian Greenhouse Office AGO Factors and Methods Workbook November 2008 version Readers should note that some of the AGO s and now NGERs emissions factors have changed from

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  • Wesfarmers Sustainability Report 2009 | Introduction
    Sustainability scorecard Focus for the future Wesfarmers response to the Victorian bushfire tragedy Coles Home Improvement and Office Supplies Bunnings Office Supplies Target Kmart Resources Insurance Chemicals and Fertilisers Industrial and Safety Energy Independent assurance statement Glossary Company structure Feedback

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  • Wesfarmers Sustainability Report 2009 | Sustainability Scorecard
    refrigerant gases not reportable under NGERs 57 000 and the Coregas air separation unit at Port Kembla New South Wales which is deemed for NGERs purposes not to be under the operational control of Coregas 46 500 Other emissions included in figure 3 include gas transmission factors and waste related emissions and some industrial emissions not able to be recorded in the NGERs regulatory system 40 000 Our total direct and indirect greenhouse emissions for the Group in 2008 09 converted to carbon dioxide equivalents or CO2e were estimated at 6 55 million tonnes see figure 3 This was 227 376 tonnes above emissions reported for last year The increase this year is in net terms and almost all due to increases in our Resources division reporting further fugitive emissions from coal mining as required by NGERs and the full year operation of CSBP s ammonium nitrate expansion project The increase in emissions would have been larger except for the Varanus Island incident in Western Australia in June 2008 which constrained gas supplies to several of our businesses during 2008 09 Wesfarmers was again a respondent to the Carbon Disclosure Project CDP in 2009 Our submission is publicly available on the CDP website www cdproject net and provides full disclosure on our greenhouse emissions and our overall approach to climate change issues In addition Wesfarmers made several submissions to the Federal Government s various policy processes related to the proposed Carbon Pollution Reduction Scheme CPRS for Australia Wesfarmers supports the establishment of a national trading scheme We believe while such a scheme will provide an effective market based platform for reducing emissions it must also carefully factor in economic conditions and ensure that the CPRS is aligned with similar schemes in other countries while encompassing as many gases as possible Our submissions outlined what we believed were important changes that needed to be considered to minimise the impact on Australia s economic performance During 2008 09 the Board reviewed the proposal to prepare internal carbon emission targets for the Group These targets will be achieved through a mix of energy efficiency emission reduction and other related activities The Federal Government s deferral of the proposed CPRS start date to 2011 means that we are still reviewing how we will approach this important subject As part of our overall efforts to reduce emissions we continue to contribute to a major emissions reduction initiative the Coal21 Fund which levies coal producers to fund research into low emission coal technologies Our contribution to this fund is likely to reach 30 million over 10 years In addition for the first time we will report the emissions related to our use of commercial air travel which were 31 253 tonnes of carbon dioxide equivalent this number was calculated based on actual emissions from fuel burnt the agreed National Greenhouse Accounts factor for ground support and the forcing factor to account for emissions at altitude Energy use The total estimated energy use for our Group in 2008 09 was 29 76 million gigajoules a decrease of about 4 2 per cent on last year Again most of the decrease was due to the Varanus Island incident in Western Australia which constrained supplies of natural gas to our Energy and Chemicals and Fertilisers divisions Our energy usage is summarised in figure 4 Wesfarmers is registered under the Federal Government s Energy Efficiency Opportunities EEO laws with an Assessment and Reporting Schedule ARS for our Group gaining regulatory approval in 2008 We subsequently submitted a revised ARS for the Wesfarmers Group to suggest the removal of many small facilities from the formal assessment process The revised ARS incorporates assessment of at least 92 per cent of all Wesfarmers energy use covering the Group s large energy users across the retail industrial and insurance operations and is under consideration by the regulator We submitted our first public and government reports under the EEO legislation in December 2008 and the public report is available on our website at www wesfarmers com au As part of the preparation for the introduction of a national carbon emissions trading scheme the Federal Government commenced the NGERs on 1 July 2008 This system will record the majority of Australia s greenhouse emissions and energy use Wesfarmers registered for NGERs in October 2008 and has implemented a new Group wide internet based information management system Wesfarmers Greenhouse and Energy Reporting System WESGERS to both manage our NGERs reporting obligations and also to inform and monitor our many energy efficiency programmes in the future The energy figure in our NGERs report will be different to the number in figure 4 below The difference relates to legal and definitional issues required by NGERs and will be explained in this report next year Water consumption Estimated water use scheme and bore water across the Group totalled 9 704 megalitres see figure 5 Last year s estimated total Group consumption was 9 966 megalitres with the reported decrease largely due to reduced water use at our mine sites and at Bunnings through their efficiency programmes This decrease is offset by growth in Coles estimate of its water use We are continuing to seek methodologies to enable us to report at least estimated water use across the Group Waste Solid and liquid waste data is presented to the extent it is available and can be verified in each of the divisional reports In each of those reports there are comments on many of the waste reduction and recycling initiatives undertaken As a result of these programmes and initiatives our retail businesses alone recycled more than 175 000 tonnes of consumer packaging materials during the year All of our retail businesses are signatories to the National Packaging Covenant NPC through the registration of Wesfarmers Limited in 2009 which aggregated their previous individual registrations The NPC is a voluntary packaging waste reduction and recycling initiative underpinned by a National Environment Protection Measure and all retail businesses except our Industrial and Safety division reported publicly on their activities in late 2008 these reports are available at www wesfarmers com au The Industrial and Safety division registered for the first time with the NPC through the Wesfarmers registration and will report publicly on its NPC action plan with our other retail businesses in October 2009 Data on waste disposed to landfill is not complete although several gaps in past recording and monitoring have been addressed for this year s report These improvements include the Coles business which has developed reliable estimates of its waste disposal impact We are not yet in a position to reliably report on our liquid waste disposal particularly because we have so many retail stores in shared facilities without individual waste water invoicing Non compliance prosecutions We are not aware of any significant non compliance with environmental regulations or any prosecutions relating to environmental issues during the year other than disclosed in the various business reports In several of the business reports there are detailed comments dealing with interactions with the various regulators during the year National Pollutant Inventory NPI All of the Group s Australian businesses required to report under the NPI Resources Chemicals and Fertilisers and Energy do so each year Full details are available on the NPI website www npi gov au with 2008 09 data available at the end of January 2010 Environmental expenditure Total environmental expenditure including land remediation costs for the full 12 months is 38 4 million see figure 7 This compares with a 2007 08 total of 31 1 million These costs include salaries and overheads specific environmental projects and any other costs such as fees paid to consultants for an environment related purpose Contamination Remediation of site contamination is an issue for some of our businesses and details are provided in the individual divisional reports The most significant of these involve our Chemicals and Fertilisers business CSBP some former forest products operations of Sotico and some sites formerly operated by Wesfarmers Transport a business that was sold several years ago Wesfarmers is responsible for this remediation and financial provision has been made to cover the estimated cost of these activities CSBP is engaged in remediation of a former fertiliser site at Bayswater in Western Australia details of which are outlined in its divisional Sustainability Report During the year Wesfarmers made some significant progress at the Pemberton and Manjimup sites formerly owned by Sotico in Western Australia with extensive investigation monitoring and review efforts The report by the Appointed Independent Expert for Sotico and the Western Australian Government on our Pemberton site was completed after the report date but does conclude that the remediation project has met the original objectives Near the Manjimup site there are several properties owned by third parties that have been classified as Contaminated Remediation Required under the Western Australian Contaminated Sites Act 2003 Our efforts this year have continued to be directed at investigating and modelling groundwater in the area to demonstrate that the risk to these properties is minimal and allow consideration for the site classification to be amended We anticipate that our appointed site auditor will report on this issue to the regulator before the end of 2009 We have also decided on a remediation technology to be used at this site in 2009 10 and will report on this next year Monitoring and risk assessment continued variously at the former Wesfarmers Transport sites in Carnarvon and Port Hedland in Western Australia together with additional remediation activities Social Our people Wesfarmers is one of Australia s largest private sector employers More than 99 per cent of our over 207 000 strong workforce is located in Australia and New Zealand see figures 8A and 8B with this number growing by nearly 9 000 largely in our retail businesses from the 2008 report date A liquefied petroleum gas import terminal and distribution facility in Bangladesh operated by a joint venture in which we are the majority partner employs about 35 people approximately 380 people are employed at our retail offices in Asia and over 100 people in our Insurance business in the United Kingdom Many additional people are employed in businesses where we are an investor but not the operator Overall in 2008 09 we paid 6 5 billion in salaries wages and other benefits and our employees worked over 216 million hours see figure 9 In terms of workplace relations we recognise the right of those we employ to negotiate either individually or collectively with or without the involvement of third parties The large majority of our employees are covered by collective agreements At the same time the company believes in maximising the flexibility of workplace arrangements available to employees and their managers Wesfarmers operates an employee share scheme and during the year 77 per cent of employees from eligible businesses took up the award of shares while 14 per cent of employees from eligible businesses participated in the salary sacrifice share plan Gender diversity remains an important issue Approximately 57 per cent of our employees are women and women occupy 953 24 per cent of the company s management positions At the senior management level there were 34 women comprising 16 per cent of the total At year s end our 19 strong Executive Committee had three women members The Board of Wesfarmers has 10 directors two of whom are female We have established policies across the Group aimed at ensuring that each person has equal access to employment opportunities and that the benefits of employment are based on the principle of merit Each business unit is required to complete an annual report to the Equal Opportunity for Women in the Workplace Agency These reports outline strategies implemented to enhance the representation of women in our businesses Given our autonomously operating business unit structure training is one of the key human resource issues within the direct responsibility of business units At the same time key human capital development policies and processes apply across the Group These include remuneration policies for the Group s senior managers and workplace anti discrimination and succession planning For the first time in these reports we have collected Group wide data on our training and development investment in our people which is explained to an extent in this report Our recorded commitment in training and development was 1 56 million hours but we expect this to increase in future years both through increased development activities and through better recording of expenditure We have a code of ethics and conduct that covers employee behaviour and while business units are encouraged to adopt standards that align best with their activities these must embody the principles laid down in the Group code which is available on our website The code also contains a specific provision to protect whistleblowers Safety Workplace safety remains one of the Group s highest priorities We believe we have an obligation to do all we can to ensure the safety in the workplace of everyone who works for our company our visitors and customers We have a Group target of reducing accident rates by 50 per cent each year towards a goal of zero The primary measure is the Lost Time Injury Frequency Rate LTIFR This year saw an overall worsening in the Group s reported safety performance as measured by the LTIFR For the reporting period the Group LTIFR was 13 06 up from 9 94 for the previous corresponding period this figure now includes Coles There were 2 825 Lost Time Injuries over the period including Coles On a business by business basis Air Liquide WA Wesfarmers LPG and enGen maintained a zero LTIFR and the Resources Energy Insurance and Industrial and Safety divisions all improved or maintained their safety performance as measured by the LTIFR Details of individual business safety outcomes are found in figure 10 and their individual reports to allow for comparison between 2007 08 and 2008 09 figure 10 also includes data on the same basis as we reported in 2008 While the LTIFR remains the main Group wide measure of safety performance operating businesses are encouraged to use a range of broader measures to promote a more pro active approach and support a culture of safe work practices These include statistics on all injuries near misses and restricted work cases Details where applicable are available in their individual sections of this report or their own divisional reports on the websites The number of workers compensation claims for the year is shown in figure 11 Non compliance prosecutions Details of instances where individual divisions are the subject of potential regulatory breaches are included in the various business reports Governance In our 2009 Annual Report available at www wesfarmers com au we provide a very detailed account of the governance structure and responsibilities of Wesfarmers Limited The Board s charter requires it to have a majority of non executive independent directors a non executive independent Chairman and different people filling the roles of Chairman and Chief Executive Officer Three standing Board committees Nomination Remuneration and Audit review matters on behalf of the Board and make necessary recommendations The Board s Market Disclosure Policy which covers announcements to the Australian Securities Exchange prevention of selective or inadvertent disclosure conduct of investor and analyst briefings media communication and other issues is supported by an education and training programme overseen and monitored by the Audit Committee Community contributions and partnerships The continuing successful operation of the Group s businesses in an ethical and socially responsible way is the cornerstone of our contribution to the community Through the creation of employment opportunities and the flow of economic benefits to employees shareholders and suppliers and through the payment of taxes and royalties to governments we are committed to having a positive impact in the broader community In addition we believe in supporting the local and broader communities in which we operate by direct and indirect assistance to organisations and activities that provide a public benefit That support is delivered by direct financial assistance and partnerships with Wesfarmers Limited the parent company and through financial contributions sponsorships and other direct and indirect assistance from the Group s individual businesses The scope of many of these community investments is outlined in each of the various business sections in this report The Board of Wesfarmers Limited contributes up to 0 25 per cent of the Group s before tax profit each year in 2008 09 over 4 78 million was contributed to community organisations including through the Arts programme in this way In deciding the distribution of these funds the Board gives preference to activities focused on medical research and health indigenous partnerships and education and the Wesfarmers Arts programme With the expansion of our retail businesses in 2007 through the acquisition of the former Coles group our overall contribution to the Australian and New Zealand communities increased substantially For this report in order to more consistently report on our overall community contribution Wesfarmers joined the London Benchmark Group LBG The LBG operates an assessment and verification process for organisations wishing to define their community contributions according to standard definitions and policies that are developed collaboratively by the LBG and its members Further details are available at the LBG websites www lbg australia com and www lbg nz com but essentially the LBG process assesses community contributions in two main dimensions firstly the direct cash in kind and product contributions or support made by the organisation that are not commercial in nature and secondly the community contribution facilitated by the organisation through assisting other community based organisations to raise money or support through activities such as collections at point of sale community functions provision of space for fundraising activities and the like LBG undertakes a verification process across the Wesfarmers Group with the exception of the Home Improvement and Office Supplies division whose community contributions were assured by Net Balance as part of its overall assurance of this report please note its Assurance

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  • Wesfarmers Sustainability Report 2009 | Sustainability Scorecard Focus For The Future
    Strait Islander people feel welcome and valued as employees customers and citizens We aim to do this in three ways by providing meaningful employment prospects for Aboriginal and Torres Strait Islander people in our businesses by developing relationships with local Aboriginal and Torres Strait Islander communities and by showing and building respect for these cultures in Australia Each of our businesses will look at how it can most effectively contribute to reconciliation through creating opportunities building relationships and building respect Across our diverse businesses there are a number of examples of engagement with Aboriginal communities already underway through employment initiatives capacity building and community support Notwithstanding these examples we recognise we have an opportunity for our businesses to contribute more to addressing this challenge which is so vital to the future of the Australian community Premier Coal partners with local Aboriginal community Premier Coal operating in Collie Western Australia has recognised for some time the importance and value to its business of a strong partnership with the local Aboriginal community In consultation with its local community and the South West Land and Sea Council Premier Coal has established an Aboriginal Policy With very low employment turnover Premier Coal looked for opportunities to engage its local Aboriginal community other than through the establishment of an employment programme Since establishing its Aboriginal policy Premier Coal has initiated cultural competency training for its senior employees it has engaged an Aboriginal apprentice and it has also implemented an aquaculture project which has the potential to offer sustainable solutions to both the business and the local community Premier Coal has worked with Curtin University and the local Aboriginal community to establish the Ngalang Boodja Aquaculture project Premier Coal is providing financial and in kind support to assist in the rehabilitation of expired mine sites through

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  • Wesfarmers Sustainability Report 2009 | Response To Victorian Bushfire Tragedy
    from Coles which had many team members and customers personally affected by the bushfires This included donating all of its profit from one trading day Friday 13 February to the Victorian Bushfire Appeal Coles customers also provided wonderful support with more than 4 7 million collected at checkouts Employees from the business also contributed raising money in their workplaces through a variety of activities functions and payroll giving Bunnings also responded immediately The next day and for the week following the fires Victorian stores held daily fundraising sausage sizzles Australian stores also facilitated public donations by providing official collection points for cash donations to the Victorian Bushfire Appeal On Saturday 14 February all stores across Australia and New Zealand worked together to hold sausage sizzles Funds raised through these initial efforts totalled more than 1 3 million This is in addition to more than 720 000 contributed by Bunnings and key suppliers through cash product donations other activities and team member time spent assisting the impacted communities and emergency services Bunnings is now focusing on the ongoing work required to assist in the rebuilding phase of affected areas Office Supplies response was to provide back to school packs for children relocated to a nearby school after their primary school was destroyed Fundraising events were held by Officeworks and Harris Technology team members and these along with generous contributions from their suppliers raised funds and donated product totalling more than 65 000 Kmart also responded immediately with a cash donation In addition in the initial aftermath of the event more than 490 families were given 245 000 worth of Kmart gift cards to purchase essential goods Customers once again demonstrated their huge capacity for generosity raising more than 438 284 through the Kmart Bushfire Wish Appeal in all Kmart and Kmart Tyre and Auto outlets Kmart team members also contributed by donating social club funds and hosting fundraising events to assist affected families Employees were also instrumental in raising funds right across the Group As well as a 135 000 cash donation from Target team members gave more than 62 000 to the Appeal through fundraising activities In total with support from suppliers and team members Target s Bushfire Appeal contributions totalled 253 679 Employees in our Industrial and Safety businesses held morning teas barbeques and silent auctions In many businesses collections were arranged or raffles and other competitions were held to raise funds It was an impressive effort with an estimated 181 000 contributed directly as a result of fundraising activities by our employees Support was provided not only through cash donations but by way of significant in kind contributions which were organised and facilitated by team members at all levels Many team members were volunteers in community groups on the ground such as the Country Fire Authority CFA the State Emergency Service SES the Red Cross and the Salvation Army Donations of food equipment clothing and supplies were provided by our businesses to emergency teams and to those people

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  • Wesfarmers Sustainability Report 2009 | Coles
    risks Activities to mitigate these risks are now included in business specific National Strategic Health and Safety Plans and driven by the respective National Health and Safety Committee or Team Safety days Over the last two years Coles Express and our Alliance Partner Shell Australia have held safety days As part of our June 2008 safety day the Robbery Refresher Awareness DVD was launched to site teams and over 200 audits were conducted to review team member security and contractor management awareness Training Over the past year we have undertaken numerous initiatives to improve our delivery execution and enhance team member knowledge in areas that can have a positive impact on our customers We have simplified and designed specific induction programmes to assist our team members to learn the right skills for their roles We have also added specific retail skills programmes For example the Liquor Product Training Framework with more than 40 000 course completions over the past 12 months Fresh Produce Back to Basics training and our Retail Leaders Programme RLP The RLP was launched in Coles supermarkets to provide team members with an understanding of their role as a trader our business and the core knowledge skills and behaviours needed to be successful We have also extended the graduate programme to provide broad retail experience to 70 graduates working in a range of areas including retail operations merchandise logistics marketing human resources information technology finance property and procurement Disability placement Our disability employment programme operates in conjunction with Disability Works Australia and has grown from strength to strength since its launch Approximately 2 000 people with a disability have been placed in a wide variety of store based roles such as checkout operators day night fill assistants apprentice butchers and bakers and in store presentation teams Environment Biofuels Coles Express and Shell Australia are committed to meeting government biofuels targets which can be demonstrated through our roll out of E10 fuel unleaded petrol with 10 per cent ethanol to 63 per cent of our network in the Australian Capital Territory New South Wales Queensland and Victoria Currently New South Wales is the only State that has mandates in place During the year legislation in New South Wales increased the amount of ethanol that fuel retailers are required to sell from 2 per cent to 4 per cent from 1 January 2010 The intention is to replace all regular grade unleaded petrol with E10 from 1 July 2011 in that State In order to further meet these requirements Coles Express converted its sites at Brighton Le Sands and Thornleigh into E10 only sites Waste We continue to look at ways to reduce our waste sent to landfill and increase recycling Overall 122 570 tonnes of waste was sent to landfill and 125 363 tonnes was recycled We recycled over 111 000 tonnes of cardboard and 2 900 tonnes of plastic We introduced organic recycling for food waste at approximately 30 per cent of our supermarkets resulting in 10 000 tonnes of food waste being recycled Over the last 12 months supermarkets introduced a metal recycling service for redundant shop fittings and equipment This is a service from stores and equipment warehousing facilities direct to metal recyclers Total recycled content this year was 476 tonnes Water Over the last 12 months we installed water meters at over 30 supermarkets to help us to better monitor water consumption and conserve water Our water consumption for the year across our 763 supermarkets is estimated to be 2 17 gigalitres with an average consumption of 2 85 megalitres per store This data has been extrapolated from actual water usage across more than 120 supermarkets nationally We also partnered with South East Water and Yarra Valley Water to participate in the Support 155 Business Program in Victoria The programme promoted water saving initiatives for our supermarkets and provided them with an audit by a qualified plumber Leaky taps were fixed water saving flow control devices were installed in toilets and pre rinse spray guns were installed to delicatessen areas to minimise water usage Coles Express operates 62 car wash sites around Australia Sixty of these offer auto car washing and meet the five star water efficiency rating set by the Australian Car Wash Association in Victoria and equivalent water efficiency standards operating in other States This means they use less than 40 litres of fresh water per wash Trolleys Abandoned trolleys continue to be a concern for our business and during the year we received 201 individual infringements relating to approximately 2 250 abandoned trolleys As part of our efforts to ensure our trolleys are secured safely and collected in a timely manner we launched a national 1800 TROLLEY 1800 876 533 freecall number for the public to report abandoned Coles trolleys We also launched a trial of a Carttronics wheel lock perimeter system at our Mount Annan and Chatswood Chase stores in New South Wales The system has been successful to date with positive feedback received from both local councils Carbon and energy Greenhouse gas emissions Our total greenhouse gas emissions were estimated to be 2 978 518 tonnes of carbon dioxide equivalent CO2e up 1 4 per cent on last year and this equates to 103 tonnes of CO2e per million dollars of revenue The greenhouse gas emissions were largely due to electricity consumption at our stores distribution centres and support centres approximately 60 per cent and emissions related to refrigerants from our refrigeration and air conditioning systems During the year we undertook a range of initiatives to help reduce our emissions and impact on the environment For example at approximately 200 Coles Express sites we turned off decorative canopy fascia lighting and at another 200 sites replaced fluorescent lights with longer life LED lighting We also installed LED lights into Shell logos at 400 Coles Express sites As a result of these actions we expect to reduce our fluorescent fascia lighting emissions by 67 per cent over 10 years This

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