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  • Telstra - Pre-Paid Mobile Broadband - Broadband
    all calculations are approximate due to different download file sizes etc Recharge 20 250MB Recharge 30 700MB Recharge 40 1GB Recharge 50 3GB Recharge 80 4GB Recharge 100 6GB Recharge 140 8GB Recharge 180 12GB RECHARGE DATA RATE PER MB ALLOWANCE Max Credit roll over Roll over your unused recharge credit when you recharge before your credit expiry date Days of expiry All to use in Australia within days Voice and SMS Standard national voice call rates 40c 30 seconds 35c connection fee Standard national SMS per SMS recipient in Australia 25c International SMS per per SMS recipient in Australia 35c Things you need to know The data rate per MB is determined by your most recent recharge denomination Your credit can be used for standard national calls and SMS to Australian and International numbers Excludes calls to premium numbers eg 19xx numbers To access call and SMS capability your Telstra Mobile Network SIM card must be placed in a call SMS capable device Some Pre Paid Mobile Broadband devices allow you to send and receive SMS on your computer All call SMS usage will be charged at the rate in the table above If you recharge your service before your recharge expiry date the new credit expiry date for your recharge amount will be the longer of either the expiry date for your existing balance before you recharged or the expiry date for your new recharge amount compatible devices only 10 Movie Tickets Only available online for Event Cinemas Greater Union Birch Carroll Coyle Village branded cinemas and Moonlight Cinemas in Australia Ticket price includes booking fee and GST Surcharge applies for VMAX and 3D Not valid for Gold Class movie marathons special events and alternate content Not valid in conjunction with any other promotion or discount Purchase is strictly upon availability and a maximum of 10 tickets available per transaction Tickets cannot be exchanged or refunded Label Prices while Overseas Anchor Prices while Overseas Sub Template Content Id Content Areas Row 1 A Prices while Overseas How much data is enough You can use Telstra Pre Paid Mobile Broadband when travelling overseas to keep in touch with friends and family It is automatically available on your Telstra Pre Paid Mobile Broadband service Here s our quick guide to understanding what usage actually means to you NB all calculations are approximate due to different download file sizes etc International Roaming Pay as you go International Roaming Data usage 3 per MB charged per Kb or part thereof SMS from any country 65c per SMS recipient International Roaming Browse Plus Packs Plus 29 Includes 100MB of data 30 days expiry Plus 85 Includes 300MB of data 30 days expiry Plus 160 Includes 600MB of data 30 days expiry You get an allowance of data usage in a selection of countries for 30 days from the date of activation Not sure of how much data you ll need Use our handy calculator to estimate your possible data usage so you can

    Original URL path: http://www.telstra.com.au/broadband/mobile-broadband/prepaid/index.htm (2014-01-05)
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  • Telstra - National Broadband Network (NBN) - Broadband
    broadband This means you ll enjoy the fastest speed available in your area View plans Broadband may not be available in your area Thanks for telling us your address unfortunately we may not be able to service your area Please call 1800 220 033 Address check not available Sorry we are unable to check your address at the moment please try again later Great news you can get NBN This means you ll enjoy the fastest speed available in your area View plans Unfortunately we are unable to display NBN Wireless plans online Please call 1800 993 728 Sorry NBN doesn t appear to be available in your area Please call 1800 993 728 Address check not available Sorry we are unable to check your address at the moment please try again later The address you entered is Change address Standard Row WHY NBN WITH TELSTRA Standard Row What is the NBN As our world becomes ever more connected fast and reliable broadband has never been more important The National Broadband Network NBN is a government initiative to ensure all Australians can choose high speed broadband Being on Australia s new superfast fibre network is set to change the way you use the internet even the way you live at home Getting the best out of the NBN isn t just about speed it s about how you use it If you make the switch with us we ll open the door to better entertainment great ways to share and a range of versatile devices See if the NBN is already in your area Standard Row Entertainment the way you want The NBN makes your Connected Home experience even more dynamic That means your whole family can unlock amazing entertainment the way they want it You can quickly download the best of on demand TV access thousands of your favourite movies and shows and enjoy over 20 million songs using MOG And you can do it all using a variety of devices from a tablet to your HDTV to a T Box or the T Hub 2 With the NBN you can enjoy more entertainment anywhere in the home whenever you want More about entertainment options Standard Row Share more on every screen Staying in touch with loved ones outside your home and organising the loved ones in it has never been easier with the NBN You can enjoy crystal clear calls simple ways to share photos videos and calendars plus get more of the family online at the same time than ever before You can surf the web on the T Hub 2 s detachable tablet More about T Hub 2 Standard Row How to get the best out of NBN The NBN means a smoother faster connection that lets you get the most out of every gadget and device So the experience of switching to it to should be just as smooth and fast That s why we put a lot into making sure the transition is as

    Original URL path: http://www.telstra.com.au/broadband/home-broadband/nbn/ (2014-01-05)
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  • Telstra - Satellite Plans - Broadband
    information that is exchanged between the satellite your dish and satellite equipment is securely encoded and decoded by a special satellite modem attached to your computer Satellite Ethernet Gateway Satellite customers can connect multiple computers to the internet using a BigPond Satellite Ethernet Gateway without installing additional software Find out more about the Satellite Ethernet Gateway Frequently asked questions Can I download or share copyrighted content from the Internet What is a Satellite Ethernet Gateway Label Features Anchor features Sub Template Content Id Content Areas Row 1 A Features Ability to switch between plans free of charge 4 One BigPond email address mailbox storage 1GB Up to 14 additional mailboxes per account Free network anti virus and anti spam Exclusive member offers on BigPond Shopping from some of Australia s top retailers Label Installation fees Anchor installation fees Sub Template Content Id Content Areas Row 1 A Installation fees BigPond Satellite Broadband must be professionally installed Once your application has been processed BigPond will contact you to arrange a convenient time for installation to take place Check the Set up tab for more on installation fees Label Cancellation and reconnection Anchor cancellation and reconnection Sub Template Content Id Content Areas Row 1 A Cancellation and reconnection If you cancel your contract before the end of the 18 months the cancellation fee will be pro rated for the amount of the contract term left to run Our base cancellation fee is 699 so if you cancel with 6 months left on your contract you will be charged 699 x 6 18 233 If you reconnect your BigPond Satellite service after it has been temporarily disconnected for non payment we will charge you 108 90 provided your satellite equipment is still in place and mounted aligned For reconnection charges that apply in other instances for examples if you are moving house please see Part E Satellite of the BigPond service section of Our Customer Terms If you need to reconnect your BigPond Satellite service please contact us Label Set Up Anchor set up Sub Template Content Id Content Areas Row 1 A Set Up BigPond Satellite Broadband must be professionally installed Once your application has been processed BigPond will contact you to arrange a convenient time for installation to take place Setting up Satellite in your home BigPond Satellite Broadband requires the installation of a satellite dish cabling and a standard single ethernet port HN7000S modem A BigPond technician will install a 74cm 98cm or 120cm satellite dish on your roof if your installation is standard or on a pole if your installation is deemed to be complex If a 180cm satellite dish is required the technician will mount the dish on a pole and connect it to your standard modem Once the satellite modem software is installed your service should be working before the technician leaves the premises Please note If you are in a rented premises or one governed by a body corporate you will need written approval from your

    Original URL path: http://www.telstra.com.au/broadband/home-broadband/Satellite/ (2014-01-05)
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  • Telstra - Pre-Paid Mobile Broadband Devices and Starter Kits - Broadband Internet
    between so I get a lot done on the move I need something that can handle all my devices and keep me online no matter where I am Features Connect up to 5 WI FI enabled devices simultaneously including a compatible smartphone tablet or laptop Battery life up to 10 hours 400 hours standby Interactive TFT LCD screen with display Powered by the Telstra Mobile Network Compatible with PC and Mac Includes 5GB of data to use in Australia 30 day expiry 99 5 GB of data to use in Australia within 30 days of expiry Buy now Label Wi Fi 4G Anchor wifi 4g Sub Template Content Id Content Areas Row 1 A B Wi Fi 4G Wi Fi 4G Features Connect up to 5 WI FI enabled devices simultaneously including a compatible smartphone tablet or laptop Battery life up to 4 hours standby 100 hours LCD display to easily access your Wi FI information Powered by the Telstra Mobile Network Compatible with PC and Mac Includes 5GB of data to use in Australia 30 day expiry Manage your data session with the data counter in the LCD screen Audio alarm that lets you know when you re connected 149 5 GB of data to use in Australia within 30 days Buy now Label 4G USB Wi Fi Anchor 4g usb wifi Sub Template Content Id Content Areas Row 1 A B 4G USB Wi Fi 4G USB Wi Fi We share our internet connection when we are at home but we also intend to do a big road trip this year so want to be able to connect even while we re on the move Features Create an instant hotspot with the included AC adaptor Typical 4G download speeds between 2Mbps and 40Mbps and upload speeds between 1Mbps and 10Mbps in 4G coverage areas Compact and lightweight design with rotating USB Wi Fi Support Wi Fi b g n 2 4 Ghz 99 5 GB of data to use in Australia within 30 days Buy now Label 4G USB Anchor usb 4g Sub Template Content Id Content Areas Row 1 A B 4G USB 4G USB My life is pretty demanding so I do a lot of my work while I m travelling I need a superfast reliable service that means I can always answer my emails keep up to date with the latest news and stay on top of the job Features Powered by the Telstra Mobile Network Compact and lightweight design Includes 3GB of data to use in Australia 30 day expiry Easy installation for PC and Mac Supports an optional external external antenna sold separately 69 3 GB of data to use in Australia within 30 days Buy now Please note that the USB 4G is not compatible with a Windows RT device Standard Row SIM Starter Kits Standard Row 2 Pre Paid SIM Starter Kits Telstra Pre Paid SIM card Telstra Pre Paid Welcome Guide New service number Buy now 30 Pre Paid SIM

    Original URL path: http://www.telstra.com.au/broadband/mobile-broadband/prepaid/devices-and-starter-kits/ (2014-01-05)
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  • Telstra - Pre-Paid Mobile Broadband Support & Updates - Broadband Internet
    easy Just follow the instructions below to get started update your software or access troubleshooting advice Explore this page Software update Troubleshooting Standard Row Software update Standard Row Connection Manager Windows and Mac users can download the new Telstra Pre Paid Mobile Broadband Connection Manager for USB devices Download for the new Telstra Pre Paid Mobile Broadband Connection Manager For Windows Users ZIP 33 9 MB Version 3 17 30227 For Mac Users DMG 11 4 MB Version 3 15 20905 When downloading this update your recharge balance will not be affected The new Telstra Pre Paid Mobile Broadband Connection Manager can now send and receive SMS Just open your Connection Manager and click on the My Messages button to get started Standard Row Troubleshooting Standard Row Once you plug the USB modem into your computer your Telstra Pre Paid device should install itself and automatically load the Telstra Pre Paid Mobile Broadband Connection Manager Just click on the Connection Manager and use your regular browser to get onto the internet If you re having problems below are a few things to check Label What Mobile Broadband devices are compatible with the 2 and 30 SIM only starter kits Anchor faq1 Sub Template Content Id Content Areas Row 1 A What Mobile Broadband devices are compatible with the 2 and 30 SIM only starter kits Customers can try the following instructions to change the settings to use a BigPond or non Telstra device with their Telstra Pre Paid SIM card Telstra Pre Paid Mobile Broadband Compatible Devices PDF 624kB Label Did the Telstra Pre Paid Mobile Broadband device install itself Anchor faq2 Sub Template Content Id Content Areas Row 1 A Did the Telstra Pre Paid Mobile Broadband device install itself If it didn t you can download our Getting Started Guide and install the software manually Telstra Pre Paid 3G USB Wi Fi Getting Started Guide PDF 365kB Telstra Pre Paid 3G Wi Fi Getting Started Guide PDF 522kB Telstra Pre Paid 4G USB Getting Started Guide PDF 576kB Telstra Pre Paid 4G Wi Fi 760S Getting Started Guide PDF 1 7MB Telstra Pre Paid 4G Wi Fi E5372T Getting Started Guide PDF 437kB Telstra Pre Paid 4G Wi Fi MF91 Getting Started Guide PDF 1 4MB Label Do you have an active SIM card in the device Anchor faq3 Sub Template Content Id Content Areas Row 1 A Do you have an active SIM card in the device If you haven t already done so you ll need to activate the SIM card online or call 125 8887 If you re calling from a non Telstra phone and cannot connect on this number call 13 2200 and when prompted say Prepaid Label Is your Telstra Pre Paid account in credit Anchor faq4 Sub Template Content Id Content Areas Row 1 A Is your Telstra Pre Paid account in credit If your account is showing your balance as 0 you ll need to top up your account by purchasing

    Original URL path: http://www.telstra.com.au/broadband/mobile-broadband/prepaid/support-updates/ (2014-01-05)
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  • Telstra - Our Network - Broadband Internet
    is Australia s largest 3G and 4G enabled mobile network covering 99 3 per cent of the Australian population across more than 2 3 million square kilometres over twice the coverage of other networks Check out our coverage Faster speeds in more places We continue to lead in bringing you all the latest 3G and 4G technologies so you can enjoy faster speeds in more places across Australia Telstra 3G and 4G operate seamlessly together So if you happen to go outside a 4G coverage area your 4G device will automatically switch to our fastest available 3G speeds Find out more about Telstra 4G Greater reliability We have Australia s most reliable mobile network Our leading mobile network technology and design minimises bottlenecks and maximises performance so that you get to enjoy a superior mobile experience And with more base stations in regional and metro areas than any other network you ll enjoy better reception in more places including buildings car parks and lifts High definition voice enabled We want you to have the best mobile experience possible We have the largest HD Voice enabled network in Australia that not only delivers crystal clear voice quality but also provides noise suppression features making calls between HD compatible handsets much more effective in noisy environments such as on the train in crowded places or in heavy traffic Customers calling between HD compatible phones on the Telstra Mobile Network can access the higher quality calls at no extra cost Things you need to know Telstra 4G customers enjoy typical download speeds of 2 50Mbps in the download and 1 10Mbps in the upload across 66 per cent of the population Outside 4G coverage areas 4G customers will automatically switch to Telstra s fastest available 3G speeds that include 1 1 20Mbps in the download and 550kbps 3Mbps in the upload across 80 per cent of the population In our remaining coverage areas speeds are less Speeds may vary due to factors such as location distance from the base station local conditions concurrent users hardware and software configuration To check the coverage and available speeds in your area see our coverage Label Telstra 4G Anchor telstra 4g Sub Template Content Id Content Areas Row 1 A Content Areas Row 2 B Telstra 4G Double the 4G coverage of other networks If you re in the market for a 4G device there s only one network to choose With us you ll enjoy more than double the 4G coverage of any other network Telstra 4G is available in all capital CBDs and many suburban areas of capital cities and their airports and in over 100 regional locations Our 4G covers more than 66 per cent of the Australian population today growing to 85 per cent of the Australian population by December 2013 Find out if 4G is available in your area Telstra 4G goes faster in more places Telstra 4G goes faster in more places You ll be able to enjoy typical 4G download

    Original URL path: http://www.telstra.com.au/broadband/mobile-broadband/coverage-networks/networks/ (2014-01-05)
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  • Telstra - Our Coverage - Broadband
    Antenna you need to be in a Telstra 850MHz Next G coverage area and pass our qualification checks have a mobile phone or mobile broadband device that works on Telstra s 850MHz Next G network have an active Telstra mobile or mobile broadband service If you would like us to assess whether the Telstra Mobile Smart Antenna can be of benefit to you contact us on the following numbers Residential customers call 13 2200 say coverage Business customers call 13 2000 say coverage or contact your account executive Please note Telstra Mobile Smart Antenna operates on the 850MHz Next G part of the Telstra Mobile Network Telstra Mobile Smart Antenna is not designed to improve Telstra 4G coverage so if you have a 4G device you will only experience improved coverage from Telstra Mobile Smart Antenna for voice calling provided that your device uses 850MHz Next G for voice calls mobile data but only where your device is using Telstra s 850MHz Next G Mobile Network for its mobile data connection e g if you re not in a Telstra 4G coverage area or you have configured your device so that it only connects to Telstra s 850MHz Next G Mobile Network for mobile data Label Car Kit and Yagi Antennas Anchor accordian4 Sub Template Content Id Content Areas Row 1 A Car Kit and Yagi Antennas A range of external antennas are available that can provide improved coverage for certain mobile devices in areas where coverage is marginal Even when you are in an area where handheld coverage is possible an external antenna solution may also improve the performance of your handset or broadband device External antennas range in size and types and can improve coverage in the areas noted Low gain city and major regional areas 0 3 dBi Medium gain regional 3 5 dBi High gain rural and major highways 6 5 7 5 dBi External antennas are the most effective when mounted in a mobile base station line of sight area or where best signal is received Depending on location and type of antenna used this can be near a window building rooftop pole or other elevated structure As with all antennas the general rule when mounting is the higher the better After the antenna has been fitted it is connected directly to the mobile device such as a broadband modem When using a Yagi directional antenna you need to ensure that it is pointed in the direction of the nearest mobile phone base station to operate effectively External antennas can also be used for vehicles when travelling or doing business in rural and remote areas or along stretches of highways where coverage can be marginal Vehicle external antennas are commonly attached to the handset via a car kit or a patch lead where a car kit is not available See your local Telstra store for assistance with picking the best antenna option for you as well as help with installation Please note Depending on device

    Original URL path: http://www.telstra.com.au/broadband/mobile-broadband/coverage-networks/coverage/ (2014-01-05)
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  • Telstra - Your coverage feedback - Broadband
    s your home your way Telstra Enhancements Explore the ways we can help you build a better connected home SHOP Tablets Mobile broadband Pre Paid mobiles Mobiles on a plan Bundles Home broadband Home phone SUPPORT Telstra Platinum Help support CrowdSupport Mobile Support MY ACCOUNT Moving home Pre Paid activation Pre Paid recharge Account services Register Login Telstra 24x7 App YOUR FEEDBACK Contact us CrowdSupport Online help Facebook Twitter View all Share Twitter Facebook Email Overview Home broadband NBN Satellite Mobile broadband Plans Pre Paid Devices SIM Starter Kits Support updates Coverage networks Our network Our coverage Your feedback Extras T Cloud Standard Row We continuously extend and improve our mobile coverage and we want your feedback to help us find network coverage black spots This is where we indicate there is mobile or mobile broadband coverage but it doesn t perform to expectations e g the line may drop out the call may have poor reception or there may be little or no reception at all 1 Before completing the form please perform these basic troubleshooting checks so common problems are found and solved without delay Report a coverage problem Disclaimer Things you need to know 1 The combination

    Original URL path: http://www.telstra.com.au/broadband/mobile-broadband/coverage-networks/coverage-feedback/ (2014-01-05)
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