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  • Our Customer Terms - Home and Family - Service on the NBN - Telstra
    Service Options Charging Zones Exchange Service Areas Telstra Mobile General Pricing Plans Special Promotions Other Call Types SMS and Messaging Managing Calls Data Services Bigpond Mobile Services Heading Overseas International Roaming Enhanced Business Services Next G Mobile Broadband Link Service Professional Servicess Set up Installation and Design Services Telstra Mobile Satellite Fleetcoms Service Short Message Transmission Service Kony Mobile Enterprise Application Platform DOT Digital Office Technology Telstra Rewards and Packages Other Voice Services CustomNet Inbound Services ISDN Network Contact Centre Telstra s Enterprise Speech Solutions Telstra IP Telephony Telstra Network IVR Telstra SIP Connect Telstra Unified Communications Solution Telstra Unified Contact Centre Virtual Private Network Web Contact Centre Internet Services Internet Solutions Internet Direct and Business Broadband Data Services Argent Services ATM Service Business IP Business Performance Network Connect IP Datel Dedicated Line Dedicated Digital Services Digital Data Services Ethernet Line Ethernet Lite Ethernet MAN Service Frame Relay Services Hyperconnect ADSL IP Solutions Large Megabit Bearer Managed Data Networks Section Managed Security Services Managed WAN Service Megalink Netplan Discounts Remote Telemetry Security Consulting Services Security Services Telstra OpticWave Telstra Secure Other Services Business Resumption Service Calling Cards Conferencing Fee for service Hosted Video Conferencing InContact Telephone Service Iterra Satellite Service Managed Business Centre Managed ICT Services Managed Video Conferencing Managed Voice Service Private Payphones Professional Services Public Payphones Public Switched Text Services Service Assurance Provisioning Siteline Service Skyconnect Service Standard Restoration and SLA Premium Telstra 1 Touch Video service Telstra HD Telehealth service Telstra Integrated Service Desk Telstra Options BusNet Services T Suite Visionnet Video Service Section Voice Grade Dedicated Lines Wideband Provisioning Times Cloud Services South Brisbane Business Fibre Acceptable use policy NBN Recent Changes Our Customer Terms Telstra Home Our Customer Terms Home and Family Terms Services on the NBN Services on the NBN Customer Services on the

    Original URL path: http://www.telstra.com.au/customer-terms/home-family/services-on-the-nbn/ (2014-01-05)
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  • Our Customer Terms - Business & Government - Introduction - Telstra
    Call Types SMS Messages and E mail Managing Calls Data Services BigPond Mobile services Heading Overseas International Roaming Next G Wireless Link Service Telstra Mobile Satellite BigPond Services BigPond Services Summary OCT Summary General Cable ADSL Mobile Broadband Satellite Dial Up Additional Services Velocity Special Offers Hardware Repayment Option Home Bundles Telstra Rewards and Packages ISDN Other Services Services on the NBN Business and Government Terms Business Fixed Line General Business Phone Services Discounts Other Call Types Operator Assisted Calls Managing Calls Other Service Options Charging Zones Exchange Service Areas Telstra Mobile General Pricing Plans Special Promotions Other Call Types SMS and Messaging Managing Calls Data Services Bigpond Mobile Services Heading Overseas International Roaming Enhanced Business Services Next G Mobile Broadband Link Service Professional Servicess Set up Installation and Design Services Telstra Mobile Satellite Fleetcoms Service Short Message Transmission Service Kony Mobile Enterprise Application Platform DOT Digital Office Technology Telstra Rewards and Packages Other Voice Services CustomNet Inbound Services ISDN Network Contact Centre Telstra s Enterprise Speech Solutions Telstra IP Telephony Telstra Network IVR Telstra SIP Connect Telstra Unified Communications Solution Telstra Unified Contact Centre Virtual Private Network Web Contact Centre Internet Services Internet Solutions Internet Direct and Business Broadband Data Services Argent Services ATM Service Business IP Business Performance Network Connect IP Datel Dedicated Line Dedicated Digital Services Digital Data Services Ethernet Line Ethernet Lite Ethernet MAN Service Frame Relay Services Hyperconnect ADSL IP Solutions Large Megabit Bearer Managed Data Networks Section Managed Security Services Managed WAN Service Megalink Netplan Discounts Remote Telemetry Security Consulting Services Security Services Telstra OpticWave Telstra Secure Other Services Business Resumption Service Calling Cards Conferencing Fee for service Hosted Video Conferencing InContact Telephone Service Iterra Satellite Service Managed Business Centre Managed ICT Services Managed Video Conferencing Managed Voice Service Private Payphones Professional Services Public Payphones Public Switched Text Services Service Assurance Provisioning Siteline Service Skyconnect Service Standard Restoration and SLA Premium Telstra 1 Touch Video service Telstra HD Telehealth service Telstra Integrated Service Desk Telstra Options BusNet Services T Suite Visionnet Video Service Section Voice Grade Dedicated Lines Wideband Provisioning Times Cloud Services South Brisbane Business Fibre Acceptable use policy NBN Recent Changes Number of containers in this row 1 Business and Government Terms Standard Row Our Customer Terms sets out our standard customer terms To understand your rights and obligations you should read both the General Terms and the section that relates to your service or solution If you are a Small Business Customer these General Terms apply to you You can view them in either PDF format PDF 184KB or Word format DOC 105KB For any service you are a small business customer if you do not resell your service and 1 you are a business and use your service primarily for business purposes did not have the chance to negotiate the terms of your contract with us and have an annual spend with us of less than 20 000 2 you are not a business but use your service primarily for

    Original URL path: http://www.telstra.com.au/customer-terms/business-government/ (2014-01-05)
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  • Our Customer Terms - Business & Government - Business Fixed Line - Telstra
    Dial Up Additional Services Velocity Special Offers Hardware Repayment Option Home Bundles Telstra Rewards and Packages ISDN Other Services Services on the NBN Business and Government Terms Business Fixed Line General Business Phone Services Discounts Other Call Types Operator Assisted Calls Managing Calls Other Service Options Charging Zones Exchange Service Areas Telstra Mobile General Pricing Plans Special Promotions Other Call Types SMS and Messaging Managing Calls Data Services Bigpond Mobile Services Heading Overseas International Roaming Enhanced Business Services Next G Mobile Broadband Link Service Professional Servicess Set up Installation and Design Services Telstra Mobile Satellite Fleetcoms Service Short Message Transmission Service Kony Mobile Enterprise Application Platform DOT Digital Office Technology Telstra Rewards and Packages Other Voice Services CustomNet Inbound Services ISDN Network Contact Centre Telstra s Enterprise Speech Solutions Telstra IP Telephony Telstra Network IVR Telstra SIP Connect Telstra Unified Communications Solution Telstra Unified Contact Centre Virtual Private Network Web Contact Centre Internet Services Internet Solutions Internet Direct and Business Broadband Data Services Argent Services ATM Service Business IP Business Performance Network Connect IP Datel Dedicated Line Dedicated Digital Services Digital Data Services Ethernet Line Ethernet Lite Ethernet MAN Service Frame Relay Services Hyperconnect ADSL IP Solutions Large Megabit Bearer Managed Data Networks Section Managed Security Services Managed WAN Service Megalink Netplan Discounts Remote Telemetry Security Consulting Services Security Services Telstra OpticWave Telstra Secure Other Services Business Resumption Service Calling Cards Conferencing Fee for service Hosted Video Conferencing InContact Telephone Service Iterra Satellite Service Managed Business Centre Managed ICT Services Managed Video Conferencing Managed Voice Service Private Payphones Professional Services Public Payphones Public Switched Text Services Service Assurance Provisioning Siteline Service Skyconnect Service Standard Restoration and SLA Premium Telstra 1 Touch Video service Telstra HD Telehealth service Telstra Integrated Service Desk Telstra Options BusNet Services T Suite Visionnet Video Service

    Original URL path: http://www.telstra.com.au/customer-terms/business-government/fixed-line/ (2014-01-05)
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  • Our Customer Terms - Business & Government - General Terms - Telstra
    Call Types Operator Assisted Calls Managing Calls Charging Zones Exchange Service Areas Other Service Options Telstra Mobile General Pricing Plans Special Promotions Other Call Types SMS Messages and E mail Managing Calls Data Services BigPond Mobile services Heading Overseas International Roaming Next G Wireless Link Service Telstra Mobile Satellite BigPond Services BigPond Services Summary OCT Summary General Cable ADSL Mobile Broadband Satellite Dial Up Additional Services Velocity Special Offers Hardware Repayment Option Home Bundles Telstra Rewards and Packages ISDN Other Services Services on the NBN Business and Government Terms Business Fixed Line General Business Phone Services Discounts Other Call Types Operator Assisted Calls Managing Calls Other Service Options Charging Zones Exchange Service Areas Telstra Mobile General Pricing Plans Special Promotions Other Call Types SMS and Messaging Managing Calls Data Services Bigpond Mobile Services Heading Overseas International Roaming Enhanced Business Services Next G Mobile Broadband Link Service Professional Servicess Set up Installation and Design Services Telstra Mobile Satellite Fleetcoms Service Short Message Transmission Service Kony Mobile Enterprise Application Platform DOT Digital Office Technology Telstra Rewards and Packages Other Voice Services CustomNet Inbound Services ISDN Network Contact Centre Telstra s Enterprise Speech Solutions Telstra IP Telephony Telstra Network IVR Telstra SIP Connect Telstra Unified Communications Solution Telstra Unified Contact Centre Virtual Private Network Web Contact Centre Internet Services Internet Solutions Internet Direct and Business Broadband Data Services Argent Services ATM Service Business IP Business Performance Network Connect IP Datel Dedicated Line Dedicated Digital Services Digital Data Services Ethernet Line Ethernet Lite Ethernet MAN Service Frame Relay Services Hyperconnect ADSL IP Solutions Large Megabit Bearer Managed Data Networks Section Managed Security Services Managed WAN Service Megalink Netplan Discounts Remote Telemetry Security Consulting Services Security Services Telstra OpticWave Telstra Secure Other Services Business Resumption Service Calling Cards Conferencing Fee for service Hosted Video Conferencing

    Original URL path: http://www.telstra.com.au/customer-terms/business-government/fixed-line/bus-general/ (2014-01-05)
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  • Our Customer Terms - Business & Government - Business Phone services - Telstra
    Next G Wireless Link Service Telstra Mobile Satellite BigPond Services BigPond Services Summary OCT Summary General Cable ADSL Mobile Broadband Satellite Dial Up Additional Services Velocity Special Offers Hardware Repayment Option Home Bundles Telstra Rewards and Packages ISDN Other Services Services on the NBN Business and Government Terms Business Fixed Line General Business Phone Services Discounts Other Call Types Operator Assisted Calls Managing Calls Other Service Options Charging Zones Exchange Service Areas Telstra Mobile General Pricing Plans Special Promotions Other Call Types SMS and Messaging Managing Calls Data Services Bigpond Mobile Services Heading Overseas International Roaming Enhanced Business Services Next G Mobile Broadband Link Service Professional Servicess Set up Installation and Design Services Telstra Mobile Satellite Fleetcoms Service Short Message Transmission Service Kony Mobile Enterprise Application Platform DOT Digital Office Technology Telstra Rewards and Packages Other Voice Services CustomNet Inbound Services ISDN Network Contact Centre Telstra s Enterprise Speech Solutions Telstra IP Telephony Telstra Network IVR Telstra SIP Connect Telstra Unified Communications Solution Telstra Unified Contact Centre Virtual Private Network Web Contact Centre Internet Services Internet Solutions Internet Direct and Business Broadband Data Services Argent Services ATM Service Business IP Business Performance Network Connect IP Datel Dedicated Line Dedicated Digital Services Digital Data Services Ethernet Line Ethernet Lite Ethernet MAN Service Frame Relay Services Hyperconnect ADSL IP Solutions Large Megabit Bearer Managed Data Networks Section Managed Security Services Managed WAN Service Megalink Netplan Discounts Remote Telemetry Security Consulting Services Security Services Telstra OpticWave Telstra Secure Other Services Business Resumption Service Calling Cards Conferencing Fee for service Hosted Video Conferencing InContact Telephone Service Iterra Satellite Service Managed Business Centre Managed ICT Services Managed Video Conferencing Managed Voice Service Private Payphones Professional Services Public Payphones Public Switched Text Services Service Assurance Provisioning Siteline Service Skyconnect Service Standard Restoration and SLA Premium Telstra

    Original URL path: http://www.telstra.com.au/customer-terms/business-government/fixed-line/phone-services/ (2014-01-05)
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  • Telstra Shop Online Internet TV Contact Us Home NBN Services General Home and Family Terms Home Phone Services General HomeLine Plans and Call Rates Discounts Other Call Types Operator Assisted Calls Managing Calls Charging Zones Exchange Service Areas Other Service Options Telstra Mobile General Pricing Plans Special Promotions Other Call Types SMS Messages and E mail Managing Calls Data Services BigPond Mobile services Heading Overseas International Roaming Next G Wireless Link Service Telstra Mobile Satellite BigPond Services BigPond Services Summary OCT Summary General Cable ADSL Mobile Broadband Satellite Dial Up Additional Services Velocity Special Offers Hardware Repayment Option Home Bundles Telstra Rewards and Packages ISDN Other Services Services on the NBN Business and Government Terms Business Fixed Line General Business Phone Services Discounts Other Call Types Operator Assisted Calls Managing Calls Other Service Options Charging Zones Exchange Service Areas Telstra Mobile General Pricing Plans Special Promotions Other Call Types SMS and Messaging Managing Calls Data Services Bigpond Mobile Services Heading Overseas International Roaming Enhanced Business Services Next G Mobile Broadband Link Service Professional Servicess Set up Installation and Design Services Telstra Mobile Satellite Fleetcoms Service Short Message Transmission Service Kony Mobile Enterprise Application Platform DOT Digital Office Technology Telstra Rewards and Packages Other Voice Services CustomNet Inbound Services ISDN Network Contact Centre Telstra s Enterprise Speech Solutions Telstra IP Telephony Telstra Network IVR Telstra SIP Connect Telstra Unified Communications Solution Telstra Unified Contact Centre Virtual Private Network Web Contact Centre Internet Services Internet Solutions Internet Direct and Business Broadband Data Services Argent Services ATM Service Business IP Business Performance Network Connect IP Datel Dedicated Line Dedicated Digital Services Digital Data Services Ethernet Line Ethernet Lite Ethernet MAN Service Frame Relay Services Hyperconnect ADSL IP Solutions Large Megabit Bearer Managed Data Networks Section Managed Security Services Managed WAN Service Megalink Netplan

    Original URL path: http://www.telstra.com.au/customer-terms/business-government/fixed-line/discount/ (2014-01-05)
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  • Our Customer Terms - Business & Government - Other Call Types - Telstra
    Calls Charging Zones Exchange Service Areas Other Service Options Telstra Mobile General Pricing Plans Special Promotions Other Call Types SMS Messages and E mail Managing Calls Data Services BigPond Mobile services Heading Overseas International Roaming Next G Wireless Link Service Telstra Mobile Satellite BigPond Services BigPond Services Summary OCT Summary General Cable ADSL Mobile Broadband Satellite Dial Up Additional Services Velocity Special Offers Hardware Repayment Option Home Bundles Telstra Rewards and Packages ISDN Other Services Services on the NBN Business and Government Terms Business Fixed Line General Business Phone Services Discounts Other Call Types Operator Assisted Calls Managing Calls Other Service Options Charging Zones Exchange Service Areas Telstra Mobile General Pricing Plans Special Promotions Other Call Types SMS and Messaging Managing Calls Data Services Bigpond Mobile Services Heading Overseas International Roaming Enhanced Business Services Next G Mobile Broadband Link Service Professional Servicess Set up Installation and Design Services Telstra Mobile Satellite Fleetcoms Service Short Message Transmission Service Kony Mobile Enterprise Application Platform DOT Digital Office Technology Telstra Rewards and Packages Other Voice Services CustomNet Inbound Services ISDN Network Contact Centre Telstra s Enterprise Speech Solutions Telstra IP Telephony Telstra Network IVR Telstra SIP Connect Telstra Unified Communications Solution Telstra Unified Contact Centre Virtual Private Network Web Contact Centre Internet Services Internet Solutions Internet Direct and Business Broadband Data Services Argent Services ATM Service Business IP Business Performance Network Connect IP Datel Dedicated Line Dedicated Digital Services Digital Data Services Ethernet Line Ethernet Lite Ethernet MAN Service Frame Relay Services Hyperconnect ADSL IP Solutions Large Megabit Bearer Managed Data Networks Section Managed Security Services Managed WAN Service Megalink Netplan Discounts Remote Telemetry Security Consulting Services Security Services Telstra OpticWave Telstra Secure Other Services Business Resumption Service Calling Cards Conferencing Fee for service Hosted Video Conferencing InContact Telephone Service Iterra Satellite Service

    Original URL path: http://www.telstra.com.au/customer-terms/business-government/fixed-line/other-call-types/ (2014-01-05)
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  • Our Customer Terms - Business & Government - Operator Assisted Calls - Telstra
    Operator Assisted Calls Managing Calls Charging Zones Exchange Service Areas Other Service Options Telstra Mobile General Pricing Plans Special Promotions Other Call Types SMS Messages and E mail Managing Calls Data Services BigPond Mobile services Heading Overseas International Roaming Next G Wireless Link Service Telstra Mobile Satellite BigPond Services BigPond Services Summary OCT Summary General Cable ADSL Mobile Broadband Satellite Dial Up Additional Services Velocity Special Offers Hardware Repayment Option Home Bundles Telstra Rewards and Packages ISDN Other Services Services on the NBN Business and Government Terms Business Fixed Line General Business Phone Services Discounts Other Call Types Operator Assisted Calls Managing Calls Other Service Options Charging Zones Exchange Service Areas Telstra Mobile General Pricing Plans Special Promotions Other Call Types SMS and Messaging Managing Calls Data Services Bigpond Mobile Services Heading Overseas International Roaming Enhanced Business Services Next G Mobile Broadband Link Service Professional Servicess Set up Installation and Design Services Telstra Mobile Satellite Fleetcoms Service Short Message Transmission Service Kony Mobile Enterprise Application Platform DOT Digital Office Technology Telstra Rewards and Packages Other Voice Services CustomNet Inbound Services ISDN Network Contact Centre Telstra s Enterprise Speech Solutions Telstra IP Telephony Telstra Network IVR Telstra SIP Connect Telstra Unified Communications Solution Telstra Unified Contact Centre Virtual Private Network Web Contact Centre Internet Services Internet Solutions Internet Direct and Business Broadband Data Services Argent Services ATM Service Business IP Business Performance Network Connect IP Datel Dedicated Line Dedicated Digital Services Digital Data Services Ethernet Line Ethernet Lite Ethernet MAN Service Frame Relay Services Hyperconnect ADSL IP Solutions Large Megabit Bearer Managed Data Networks Section Managed Security Services Managed WAN Service Megalink Netplan Discounts Remote Telemetry Security Consulting Services Security Services Telstra OpticWave Telstra Secure Other Services Business Resumption Service Calling Cards Conferencing Fee for service Hosted Video Conferencing InContact Telephone

    Original URL path: http://www.telstra.com.au/customer-terms/business-government/fixed-line/operator-assisted-calls/ (2014-01-05)
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