archive-au.com » AU » T » TELSTRA.COM.AU

Total: 1122

Choose link from "Titles, links and description words view":

Or switch to "Titles and links view".
  • Mobile Phones and Hearing Aids - Telstra
    Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Consumer Advice Mobile Mobile Phones and Hearing Aids Mobile phones provide a convenient means of keeping in touch and have become an important part of daily life If you are one of over 450 000 Australians who wears a hearing aid 1 there are some things you need to know about your hearing aid and mobile phones Australian Hearing National Acoustics Laboratories has published a brochure Hearing aids and mobile phones This brochure provides information about how hearing aids work and how in some cases hearing aids can be affected by certain radio signals from some mobile phones which may result in an audible buzz The brochure also provides tips on purchasing both a hearing aid and a mobile phone to minimise eliminate any potential for interference and contact details for more information The brochure explains that most hearing aid users who can successfully use a normal fixed line phone or have used a Telstra CDMA mobile phone in the past can successfully use a 3G mobile phone without the need for an accessory in most situations Technical tests conducted by the National Acoustics Laboratories NAL on Telstra s Next G network WCDMA have validated this 2 Further successful trials with a range of Telstra Next G handsets by NAL 3 and people with hearing aids and cochlear implants in city and country locations confirm the success of the technical tests So take advantage of Telstra s Next G network features which covers 99 per cent of the Australian population and get connected with the confidence that it will continue to deliver the same excellent performance with your hearing aid or cochlear implant that you ve been used to First check that our Next G network delivers coverage to your area by talking to one of our Telstra customer sales representatives Telstra recommends that people with hearing aids try out a number of mobile devices with their hearing aid to find the combination which works best for them For any questions please visit your local Telstra Shop call Telstra on 1800 220 034 or visit www telstra com nextg Australian Bureau of Statistics study of Disability Ageing and Carers in the Australian population 4430 0 2003 Exploratory Investigation of WCDMA Interference to Hearing aids and mobile phones PDF 294 KB Next G mobile handsets Next G Compatibility with Hearing Aids in

    Original URL path: http://www.telstra.com.au/abouttelstra/advice/mobile/hearing/ (2014-01-05)
    Open archived version from archive


  • About Telstra - Consumer Advice - Mobile - Hoaxes
    Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Consumer Advice Mobile Mobile Hoaxes Telstra is always on the look out for the latest mobile scams and hoaxes affecting our customers Here s our advice on what to watch out for and what to ignore Missed Call Scheme Dialling 90 allows another person to access your mobile service via your SIM card Answering a call displaying the ID UNAVAILABLE will damage your mobile phone If you send this message to eight people you will receive one month s free SMS If you send this text on to 10 other Telstra Pre Paid Plus users you will receive 200 credit that will expire in a month Missed Call Scheme Many Telstra customers have reported falling victim to a missed call scheme running in Australia The missed call scheme operates by the companies involved deliberately generating an excessive number of short duration outbound calls to mobile telephone numbers and terminating those calls prior to connection Customers do not have time to pick up the call on their mobile phone and many then feel compelled to call the missed call number provided This is of course the purpose of the missed call scheme Customers who do call back the missed call number will hear a pre recorded message that directs them to call a premium 1900 number charged at 2 97 per minute to collect free content and for their chance to win a prize Telstra has referred the matter to the Australian Competition and Consumer Commission for further

    Original URL path: http://www.telstra.com.au/abouttelstra/advice/mobile/hoaxes/ (2014-01-05)
    Open archived version from archive

  • About Telstra - Consumer Advice - Missing your Mobile
    Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Consumer Advice Mobile Missing Your Mobile Over 200 000 much loved and needed mobiles are lost or stolen every year across Australia Mobile phones are most likely to be stolen from cars or places like restaurants pubs and clubs Thefts from the home and

    Original URL path: http://www.telstra.com.au/abouttelstra/advice/mobile/missing/ (2014-01-05)
    Open archived version from archive

  • About Telstra - Consumer Advice - Mobile - Fighting Spam
    Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Consumer Advice Mobile Fighting Spam Unwanted text messages from companies spruiking their services or encouraging you to call an expensive telephone number are known as text message spam and can prove a real nuisance Tips to help you prevent and manage text message spam Not all text message advertising is spam there are two kinds of commercial text messages solicited and unsolicited If they are solicited messages you selected to receive them If they are unsolicited they can be a nuisance cost you money and lead to problems Prevention is better than a cure the best way to stop text message spam is to be careful about who you share your mobile number with in the first place When filling out forms think twice before including your mobile phone number These forms can sometimes commit you to receive information and advertising which is noted in the small print Send the word STOP if you are receiving unwanted text message spam text the word STOP in response This is the most common way to opt out of a service Phone the company and ask them to stop the messages try using directory assistance or the internet to look up the name of the company sending you the text message spam Then call the company and ask that they stop sending you messages Delete text message spam a growing number of Telstra customers are reporting text message spam messages

    Original URL path: http://www.telstra.com.au/abouttelstra/advice/mobile/spam/ (2014-01-05)
    Open archived version from archive

  • About Telstra - Consumer Advice - Mobile Etiquette
    General Meeting Share Price Details Dividends Dividend Reinvestment Plan Share Offer Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Consumer Advice Mobile Etiquette Are you a menace on the mobile You may not think so but have you ever done any of the following talked loud enough on public transport for everyone to hear kept a waiter or shop assistant waiting because you were on your mobile had a long mobile conversation or sent multiple SMS during a social occasion interrupted an important meeting to answer your mobile If you re guilty of any of these acts you re not alone But no matter how busy you are there s always time to mind your mobile manners What seems okay to you might be quite irritating to someone else Here are some things you may want to avoid discussing on your mobile when you re within earshot of others personal matters particularly when you re in a business setting your company s finances or any other information that may be confidential about the company you work for negative or derogatory comments about your company or individuals offensive language inappropriate conversations containing explicit details And there are certain places where you may wish to avoid using your mobile completely such as at the movies or in a theatre Top tips for mobile etiquette Be aware of others Personal space is

    Original URL path: http://www.telstra.com.au/abouttelstra/advice/mobile/etiquette/ (2014-01-05)
    Open archived version from archive

  • About Telstra - Consumer Advice - Mobile Recycling
    Speeches Reports and Submissions Photos Radio Grabs TV Reel FAQs Investor Centre ASX Announcements My Shareholding Shareholder Updates Become an e shareholder Shareholder Login Shareholder Forms Annual General Meeting Share Price Details Dividends Dividend Reinvestment Plan Share Offer Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest

    Original URL path: http://www.telstra.com.au/abouttelstra/advice/mobile/recycling/ (2014-01-05)
    Open archived version from archive

  • About Telstra - Dial Before You Dig - Cable Plans - Consumer Advice
    Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Consumer Advice Dial before you Dig Cable Plans Obtaining Plans The simplest way to avoid damage to underground cables is to find out where the cables are before any digging or excavation takes place To request plans of Telstra s underground network at a specific site contact Dial Before You Dig In addition to Telstra plans you may receive plans relating to other underground networks relevant to your proposed excavation site Once you have your plans further information assistance or questions about your location plan or the area you need to dig in can be directed to Telstra on the phone number which accompanies your Telstra Plan Understanding Plans Once you have obtained a cable location plan showing underground cables the next step is interpreting and understanding the plan Using the information here as a guide for reading Telstra plans cable plans can be easily understood Reading Telstra Plans PDF 15KB Essential Precautions and Approach Distances NOTE If the following clearances cannot be maintained please contact the Network Integrity Help Desk on 1800 653 935 7 00am 7 00pm EST for advice on how best to resolve this situation The following information is provided to assist designers and constructors seeking to confirm the location of underground cables as part of design and again preparatory to commencing excavation works It is important to bear in mind that the levels of roads footways and general ground surfaces are often altered as part of renewal upgrading and development works carried out subsequent to installation of underground services As a consequence depth of cables can be substantially more or less than the original installation depth and need to be confirmed by hand excavation potholing on site Telstra s cable plans may show depths at the time of construction they are NOT necessarily adjusted to reflect any subsequent changes to surface levels 1 On receipt of plans and sketches and before commencing excavation work or similar activities near Telstra s plant carefully locate this plant first to avoid damage Undertake prior manual exposure such as potholing when intending to excavate or work closer to Telstra plant than

    Original URL path: http://www.telstra.com.au/abouttelstra/advice/dig/cable-plans/ (2014-01-05)
    Open archived version from archive

  • About Telstra - Dial Before You Dig - Safe Digging - Consumer Advice
    Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Consumer Advice Dial before you Dig Safe Digging Duty Of Care Avoiding cable damage is as simple as having the right tools the right skills and the right information It s important that you know what your obligations are when it comes to protecting one of Australia s major communications networks To make it easy for you Telstra has published a simple guide which outlines the good practice requirements for anyone involved in excavation All constructors have a Duty of Care to observe with regard to Telstra cables when digging or excavating A cable location plan should be sought sufficiently in advance of construction activities by visiting the Dial Before You Dig website or dialling 1100 before you dig Plans of Telstra s network will be provided upon request and constructors must undertake manual exposure ie potholing when excavating or working closer to Telstra plant than the following approach distances For plant in kerbed and guttered or otherwise established footway reserves a minimum clear distance of 600mm must be maintained from where it could be reasonably presumed that plant would reside In non established or unformed reserves terrain this approach distance must be increased to 1 5 metres In country rural ie where terrain is open to wider variations in reasonably presumed plant presence the following minimum separations for approach distances must be maintained parallel to major plant in rural areas 10 metres parallel to other plants in rural areas 5 metres hand digging parallel to major plant 1 metre Potholing needs to be undertaken manually with care and employing techniques least likely to damage cables for example shovel blades trowels should be oriented parallel to the cable rather than digging across the cable Telstra may hold constructors liable for any damage to plant where Telstra considers a breach of care has occurred How To Dig Safely Avoiding cable damage is as simple as having the right tools the right skills and the right information Cable damage can be avoided by simply remembering the four Ps Plan Pothole Protect Proceed Plan In the planning stages of every project you need to obtain a cable location plan To do this visit the Dial Before You Dig website or dial 1100 Plan request forms can also be faxed to Dial Before You Dig on 1300 652 077 When you have received your cable location plan there is one important thing to remember Telstra cable plans provide information about cable presence only they do

    Original URL path: http://www.telstra.com.au/abouttelstra/advice/dig/safe-digging/ (2014-01-05)
    Open archived version from archive