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  • Contact Telstra Disability Services
    Plan Share Offer Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Customer Service Approach Disability Services Contact Us Chat online To chat online with a Telstra consultant about your

    Original URL path: http://www.telstra.com.au/abouttelstra/commitments/disability-services/contact-us/ (2014-01-05)
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  • Accessible Brochures - Disability Services - Telstra
    Telstra Media Centre Announcements Speeches Reports and Submissions Photos Radio Grabs TV Reel FAQs Investor Centre ASX Announcements My Shareholding Shareholder Updates Become an e shareholder Shareholder Login Shareholder Forms Annual General Meeting Share Price Details Dividends Dividend Reinvestment Plan Share Offer Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra

    Original URL path: http://www.telstra.com.au/abouttelstra/commitments/disability-services/accessible-brochures/ (2014-01-05)
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  • Disability Community Initiatives - Telstra
    e shareholder Shareholder Login Shareholder Forms Annual General Meeting Share Price Details Dividends Dividend Reinvestment Plan Share Offer Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Customer Service Approach Disability Services Community Initiatives Telstra engages with consumer organisations representing people with a disability to enhance the accessibility of our products services and information and to support disability community initiatives Consultation There are great benefits to including disability consumer representatives in the development and review of our Disability Action Plans and in making our products services and information more accessible In 1999 Telstra established the Telstra Disability Forum where key consumer groups and Telstra senior managers discuss telecommunications issues affecting people with a disability The forum meets twice a year with representatives from Australian Federation of Disability Organisations Better Hearing Australia Blind Citizens Australia Brain Injury Australia Council on the Ageing COTA Deaf Australia Deafness Forum First Peoples Disability Network Australia National Council on Intellectual Disability National Ethnic Disability Alliance Physical Disability Australia Women with Disabilities Australia Australian Communications Consumer Action Network ACCAN Community initiatives Telstra is involved in a range of broader community initiatives to help promote accessibility for people with a disability in communication technology or education Initiatives we currently support include Telstra TJA Christopher Newell Prize for Telecommunications and Disability Revd Canon Dr Christopher Newell AM 1964 2008 The Telstra TJA Christopher Newell Prize for Telecommunications and

    Original URL path: http://www.telstra.com.au/abouttelstra/commitments/disability-services/community-initiatives/ (2014-01-05)
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  • Disability Action Plan and History - Telstra
    Chief Sustainability Office Our goal is to make a difference to the customers and communities we serve and the people we employ Ultimately our purpose is to enable every single one of us to live our lives to the full It s about creating a brilliant connected future for everyone Telstra s Sixth Disability Action Plan Telstra s Sixth Disability Action Plan 2013 2016 PDF 425KB Telstra s Sixth Disability Action Plan 2013 2016 DOC 2MB You can also view past Disability Action Plans and Review Reports History Telstra has been a leader for many years in addressing disability issues and in ensuring our products services and information are accessible to customers Ensuring people with a disability have access to the standard telephone service and new telecommunication innovations are ongoing challenges The historical timeline below tracks Telstra s major achievements from the introduction of disability equipment in 1981 to the present 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1993 1989 1988 1981 Major achievements 2013 An independent review of Telstra s 5th Disability Action Plan 2010 12 found that of 80 Telstra DAP actions 75 94 were either Completed or Ongoing 3 were In Progress and 2 had yet to be actioned Telstra and ACCAN co hosted M Enabling Australasia in Sydney bringing together over 300 stakeholders to explore and improve access to mobiles for Australians with disability and older Australians Telstra launched its 6th Disability Action Plan 2013 2016 on 3 December International Day of People with Disability The Plan comprises 15 commitments and over 40 specific actions 2012 Telstra s Supported Workforce Program a diversity in procurement initiative that employs over 200 people with disability nationwide in partnership with Australian Disability Enterprises won the Excellence in Improving Employment Opportunities Award to celebrate International Day of People with Disability on 3 December The Awards recognise individuals and organisations whose contributions improve the lives of people with disability Telstra partnered with Able Australia to develop a digital literacy program for deafblind Australians Telstra supported the National Disability Insurance Scheme Telstra was the major sponsor of the Every Australian Counts NDIS Make it Real 2012 Campaign rallies held around Australia in 2012 2011 Telstra launched the third generation of Telstra s Next G EasyTouch Discovery postpaid and second generation of Telstra s EasyCall prepaid mobile phones both providing a wide range of accessible features for people with disability Telstra made two submissions to the Productivity Commission inquiry into Disability Care and Support in support of a National Disability Insurance Scheme including recommendations to include telecommunications Telstra was major sponsor of the National Disability Carer Congress in May 2011 2010 Telstra lodged its 5th Disability Action Plan 2010 2012 with the Australian Human Rights Commission to co incide with International Day of People With Disability 2010 The focus of this Plan includes Customers to provide affordable innovative and accessible products and services which improve the quality of life for Telstra customers

    Original URL path: http://www.telstra.com.au/abouttelstra/commitments/disability-services/action-plan-history/ (2014-01-05)
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  • Useful Disability Links - Telstra
    Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Customer Service Approach Disability Services Useful Links Organisation Web Address Australian Communications and Media Authority www acma gov au Australian Communications Consumers Action Network www accan org au Australian DeafBlind Council home connexus net au dba Australian Federation of Disability Organisations www afdo org au Australian Human Rights Commission www hreoc gov au Better Hearing Australia www betterhearingaustralia org au Blind Citizens Australia www bca org au Brain Injury Australia www braininjuryaustralia org au Carers Australia www

    Original URL path: http://www.telstra.com.au/abouttelstra/commitments/disability-services/useful-links/ (2014-01-05)
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  • Payphones Universal Service Obligation - Customer Service Commitments - About Telstra
    Promoting Responsible And Ethical Behaviour Our Remuneration Framework Diversity And Inclusion At Telstra Shareholder Communications Documents and Charters Regulatory Environment Accounting Separation IPND Supplying to Telstra Media Centre Announcements Speeches Reports and Submissions Photos Radio Grabs TV Reel FAQs Investor Centre ASX Announcements My Shareholding Shareholder Updates Become an e shareholder Shareholder Login Shareholder Forms Annual General Meeting Share Price Details Dividends Dividend Reinvestment Plan Share Offer Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map

    Original URL path: http://www.telstra.com.au/abouttelstra/commitments/payphone-services/telstra-uso/ (2014-01-05)
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  • Telstra Smart Payphone - Customer Service Commitments - About Telstra
    Promoting Responsible And Ethical Behaviour Our Remuneration Framework Diversity And Inclusion At Telstra Shareholder Communications Documents and Charters Regulatory Environment Accounting Separation IPND Supplying to Telstra Media Centre Announcements Speeches Reports and Submissions Photos Radio Grabs TV Reel FAQs Investor Centre ASX Announcements My Shareholding Shareholder Updates Become an e shareholder Shareholder Login Shareholder Forms Annual General Meeting Share Price Details Dividends Dividend Reinvestment Plan Share Offer Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map

    Original URL path: http://www.telstra.com.au/abouttelstra/commitments/payphone-services/telstra-smart-payphone/ (2014-01-05)
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  • TTY Payphones - Customer Service Commitments - Telstra
    Framework Diversity And Inclusion At Telstra Shareholder Communications Documents and Charters Regulatory Environment Accounting Separation IPND Supplying to Telstra Media Centre Announcements Speeches Reports and Submissions Photos Radio Grabs TV Reel FAQs Investor Centre ASX Announcements My Shareholding Shareholder Updates Become an e shareholder Shareholder Login Shareholder Forms Annual General Meeting Share Price Details Dividends Dividend Reinvestment Plan Share Offer Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome

    Original URL path: http://www.telstra.com.au/abouttelstra/commitments/payphone-services/tty-payphones/ (2014-01-05)
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