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  • About Telstra - Telstra Museums
    Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Our Company History Telstra Museums Telstra s Historical Collection includes a variety of telecommunications equipment and archival documentation The Collection is

    Original URL path: http://www.telstra.com.au/abouttelstra/company-overview/history/telstra-museums/ (2014-01-05)
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  • About Telstra - Board of Directors
    reviewed by the Board on a regular basis It is an important but not the only basis of criteria applying to director appointments The skills experience and expertise areas which the Board currently considers to be particularly relevant include those in telecommunications information technology multimedia marketing retail and sales infrastructure government relations Australian and international business finance and legal Information regarding Board diversity can be found in the Diversity and Inclusion at Telstra section Our process for the selection nomination and appointment of Directors involves a formal selection process undertaken by the Board and an executive search firm is generally engaged to assist in the process As part of this process the Board establishes criteria regarding the general qualifications and experience as well as the specific qualifications a candidate should possess Formal letters are provided to all new Directors setting out the key terms and conditions of their appointment Any new Director appointed by the Board during the year is required to stand for election at the next Annual General Meeting AGM Director Induction Training and Continuing Education All new Directors participate in a formal induction process co ordinated by the Company Secretary This induction process includes briefings on our financial strategic operational and risk management policies and processes our governance framework including key policies culture and values and key developments in our Company and the sectors and environments in which we operate We also have in place a continuing education program for Directors which is part of the annual Board cycle with specific sessions scheduled around Board meeting dates Board Tenure In accordance with the ASX Listing Rules we hold an election of Directors at our AGM each year The Directors stand for re election in accordance with the process set out in our Constitution which provides that no non executive Director may hold office for more than three years or beyond the third AGM following their appointment whichever is the later without re election If no Director would otherwise be required by our Constitution to submit for election or re election then in accordance with the procedure in our Constitution any non executive Director who wishes to retire and offer himself or herself for re election may stand otherwise the non executive Director who has been longest in office since their last election or appointment is required to retire and stand for re election The tenure of the CEO as a Director is linked to his or her executive office and therefore the CEO is not required to stand for re election through this process A recommendation to re elect a Director at the end of his her term is not automatic Prior to each AGM the Board determines if it will recommend to shareholders that they vote in favour of the re election of the Directors standing for re election This decision is made by the Board having regard to the outcome of the annual Board performance review and any other matters it considers relevant In recognition

    Original URL path: http://www.telstra.com.au/abouttelstra/company-overview/governance/directors/ (2014-01-05)
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  • About Telstra - Committees of the Board
    addition to the membership requirements applying to each Committee as set out in its Charter each Committee member must have the capacity to devote the required time and attention to prepare for and attend Committee meetings Following each Committee meeting the Board receives a report from that Committee on its deliberations conclusions and recommendations An overview of the roles and responsibilities composition and membership as at 30 June 2013 of our three standing Committees is provided below Audit Committee Nomination Committee Remuneration Committee Roles and Responsibilities The Audit Committee assists the Board in discharging its responsibilities by monitoring and advising on matters relating to financial reporting risk management compliance external audit internal control internal audit corporate governance and matters that may significantly impact the financial condition or affairs of the business is responsible for overseeing Telstra s compliance with its Structural Separation Undertaking SSU and the activities of the Director of Equivalence provides a forum for communication between the Board management and both the internal and external auditors and provides a conduit to the Board for external advice on audit risk management and compliance matters The Nomination Committee monitors and advises on composition and performance of the Board including Board diversity Director independence appointment of the CEO and CEO succession planning CEO and Company Secretary performance and outside directorship requests from executives in relation to publicly listed companies or managers of listed managed investment schemes The Remuneration Committee monitors and advises on remuneration of the Board CEO and Company Secretary performance and remuneration of senior management remuneration strategies practices and disclosures generally work health and safety diversity excluding Board diversity employee equity plans and management succession capability and talent development The Committee also exercises the administrative powers delegated to it by the Board under our equity plans Composition Composition requirements include there must be at least three independent Directors on the Committee each member must be financially literate i e able to read and understand financial statements and have sufficient financial knowledge to allow them to discharge their duties and actively challenge information presented by management internal and external auditors at least one member must be a qualified accountant or other finance professional with experience of financial and accounting matters and the Chairman must be an independent Director who is not Chairman of the Board Our Audit Committee structure complies with the ASX Listing Rules Composition requirements include there must be at least three independent Directors on the Committee including the Chairman of the Board Composition requirements include there must be at least three independent Directors on the Committee including the Chairman of the Board and each member is expected to be familiar with the legal and regulatory disclosure requirements in relation to remuneration and have adequate knowledge of executive remuneration issues including executive retention and termination policies and short term and long term incentive arrangements Our Remuneration Committee structure complies with the ASX Listing Rules Membership as at 30 June 2013 Nora Scheinkestel Chairman Catherine Livingstone Russell Higgins Margaret

    Original URL path: http://www.telstra.com.au/abouttelstra/company-overview/governance/committees/ (2014-01-05)
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  • Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Our Company Corporate Governance External Auditor Our external auditor Ernst Young E Y was appointed by shareholders at the 2007 AGM During FY13 the Board on the recommendation of the Audit Committee extended E Y s appointment as auditor for a

    Original URL path: http://www.telstra.com.au/abouttelstra/company-overview/governance/external-auditor/ (2014-01-05)
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  • Grabs TV Reel FAQs Investor Centre ASX Announcements My Shareholding Shareholder Updates Become an e shareholder Shareholder Login Shareholder Forms Annual General Meeting Share Price Details Dividends Dividend Reinvestment Plan Share Offer Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information

    Original URL path: http://www.telstra.com.au/abouttelstra/company-overview/governance/internal-audit/ (2014-01-05)
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  • About Telstra - Risk Oversight and Management
    Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Our Company Corporate Governance Management Reporting On Risk Identifying and managing risks which may affect the success of our strategy and financial prospects for future years is an essential part of our governance framework Our Risk Management Approach Our risk management approach facilitates the ongoing assessment monitoring and reporting of risks which can impede our progress in delivering our strategic priorities Telstra has implemented a Three Lines of Defence model which facilitates clear separation of accountabilities between First line Front line management and staff in business operations who are responsible for the day to day management of risks Second line The Chief Risk Office managed by the Chief Risk Officer who provide the front line with frameworks policies methodologies tools and assistance to embed risk management in the business Third line Group Internal Audit who provide independent and objective assurance on the effectiveness of our governance risk management and internal control processes A critical component of our second line of defence is our risk management framework which aligns with ISO 31000 Risk Management Principles and Guidelines the global standard for risk management The framework is also supported by our Telstra Group Code of Conduct and Business Principles and our risk management policy Further information on our risk management policy is provided below We remain committed to continuous improvement in our approach to managing risks and ensuring that we maintain a strong integrated risk and compliance culture Our Risk Management Policy Our risk management policy defines our objectives principles and accountabilities for risk management at all levels across the Telstra Group Included in this policy is our definition of material business risks which we define as any type of risk that could have a material impact on the Telstra Group Material business risks are regularly reported to the Board along with their controls and treatments The risk management policy reinforces the risk management accountabilities of our Board and Audit Committee as described in their respective charters In summary The Board is responsible for reviewing our material business risks MBRs approving our risk management policy overseeing our strategic risk management systems including the framework for managing Telstra s MBRs and other operational

    Original URL path: http://www.telstra.com.au/abouttelstra/company-overview/governance/risk/ (2014-01-05)
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  • of Conduct underpins our Telstra Values It sets out the behaviours we expect of our Directors employees and contractors and articulates our commitment to good corporate governance responsible business practice our customers our workforce the communities in which we operate and the environment Our company policies give effect to the principles embodied in our Code of Conduct and there is mandatory training for all employees on these policies All persons governed by our Code of Conduct are responsible for complying with the principles embodied in our Code of Conduct The Telstra Values Code of Conduct and some of Telstra s key Company Policies are available on these Webpages Our governance framework includes polices in the following key areas Health and Safety which recognises our commitment to the health safety and wellbeing of our staff contractors and community The policy highlights the importance of workplace health and safety and sets out the priority accountability measurement and our commitment to compliance for health and safety at Telstra Diversity which sets out our strategy and principles in relation to diversity and provides the framework for the establishment of our diversity measurable objectives and monitoring and reporting on diversity matters across Telstra We discuss diversity at Telstra including our measurable objectives and our progress in achieving them in further detail below and in the Sustainability Our people section of our 2013 Annual Report Our diversity policies can be found on these Webpages Discrimination and Bullying which aims to ensure we have a workplace free of all forms of unlawful discrimination harassment bullying and victimisation Privacy which sets out our commitment to the protection of our customers personal information Our policy and privacy principles outline the ways we protect customer personal information how and why we collect it how we may use and disclose it how we keep it secure and accurate as well as how customers may access it Further information on Privacy at Telstra is provided in the Sustainability Customer experience section of our 2013 Annual Report and on our website including copies of Telstra s Privacy Policy Privacy Principles and Privacy Statement Telstra s 3Rs of Social Media Engagement Representation Responsibility and Respect which provides guidance to employees and contractors who use social media either as part of their job or in a personal capacity regarding our expectations when they talk online about us our products and services our people our competitors and or other business related individuals or organisations Sustainability which seeks to ensure we manage our business ethically to produce an overall positive impact on our customers employees shareholders and other stakeholders as well as the wider community and the natural environment Information regarding our approach to sustainability can be found in the Sustainability section of our 2013 Annual Report We make donations and contribute funds to community and non profit organisations as part of our approach to community investment and sustainability We do not make political donations However in line with other major publicly listed companies we do pay

    Original URL path: http://www.telstra.com.au/abouttelstra/company-overview/governance/promoting-responsible-ethical-behaviour/ (2014-01-05)
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  • About Telstra - Remuneration Framework
    Profile Vision and Mission Executives and Directors Business Units History Tele communications Timeline The Telstra Story Telstra Museums Fast Facts Awards Corporate Governance The Board Of Directors Board Committees External Auditor Internal Audit Management Reporting On Risk Promoting Responsible And Ethical Behaviour Our Remuneration Framework Diversity And Inclusion At Telstra Shareholder Communications Documents and Charters Regulatory Environment Accounting Separation IPND Supplying to Telstra Media Centre Announcements Speeches Reports and Submissions Photos Radio Grabs TV Reel FAQs Investor Centre ASX Announcements My Shareholding Shareholder Updates Become an e shareholder Shareholder Login Shareholder Forms Annual General Meeting Share Price Details Dividends Dividend Reinvestment Plan Share Offer Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber

    Original URL path: http://www.telstra.com.au/abouttelstra/company-overview/governance/remuneration/ (2014-01-05)
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