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  • Contact Us - Investor Centre - About Telstra
    Become an e shareholder Shareholder Login Shareholder Forms Annual General Meeting Share Price Details Dividends Dividend Reinvestment Plan Share Offer Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Investor

    Original URL path: http://www.telstra.com.au/abouttelstra/investor/contact-us/ (2014-01-05)
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  • Reports & Downloads - Sustainability - About Telstra
    Communications 2012 Report to the Minister PDF 725KB 2011 Report to the Minister PDF 263KB 2010 Report to the Minister PDF 578KB See the Archive tab for more Everyone Connected digital literacy training Being confident and literate with technology is an essential skill in the digital age Everyone Connected digital literacy training gives thousands of people the chance to learn more about today s technology Find out more Disability services We are committed to making communication accessible and affordable for customers with communication challenges Find out more Since 1996 Telstra has formalised its commitment to Australians with disability by lodging a Disability Action Plan with the Australian Human Rights Commission Telstra s Fifth Disability Action Plan Review report 2010 2012 PDF 254KB Telstra s Fifth Disability Action Plan Review report 2010 2012 DOC 371KB Telstra s Fifth Disability Action Plan 2010 2012 PDF 238KB Telstra s Fifth Disability Action Plan 2010 2012 DOC 441KB See the Archive tab for more Indigenous Australians Telstra s Reconciliation Action Plan is about securing a better future for our nation by focusing on opportunities partnerships and respect toward Indigenous people Telstra Reconciliation Action Plan 2011 2014 PDF 103KB Environment We actively minimise the environmental impacts of our operations influence suppliers to manage their own impacts and help our customers to enhance their environmental performance See the links and reports below for information on specific programs and initiatives Carbon Disclosure Project Telstra participates in the CDP The CDP is an independent non profit organisation that requests and discloses on behalf of a coalition of institutional investors and other stakeholders the greenhouse gas emissions strategy and data of the world s largest organisations To view Telstra s CDP report go to CDNet website and type Telstra in Search MobileMuster We encourage our customers to recycle their mobile phones and accessories through supporting and promoting MobileMuster the recycling program of the Australian mobile phone industry MobileMuster have over 4 000 collection points Australia wide including within our retail stores Australian Packaging Covenant Telstra is a signatory to the Australian Packaging Covenant APC As part of this voluntary program we commit to reduce the environmental impacts associated with our packaging Telstra APC Action Plan 2010 2015 PDF 600KB Energy Efficiency Opportunities Report The Australian Government s Energy Efficiency Opportunities program encourages large energy using businesses to improve their energy efficiency It does this by requiring businesses to identify evaluate and report publicly on cost effective energy savings opportunities Participation is mandatory for corporations that use more than 0 5 PJ of energy Energy Efficiency Opportunities Report 2013 PDF 991 KB Energy Efficiency Opportunities Report 2012 PDF 145KB Energy Efficiency Opportunities Report 2011 PDF 118KB Evaluating the impacts of ICT Carbon tracking Increasingly our enterprise and government clients want to know how information and communications technology ICT contributes to the carbon footprint of their business We assist our customers to estimate the carbon emissions and energy consumption they use including the impact of equipment like telephone handsets This enables

    Original URL path: http://www.telstra.com.au/abouttelstra/sustainability/reports-and-downloads/index.htm (2014-01-05)
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  • About Telstra - Consumer Advice - Mobiles
    Submissions Photos Radio Grabs TV Reel FAQs Investor Centre ASX Announcements My Shareholding Shareholder Updates Become an e shareholder Shareholder Login Shareholder Forms Annual General Meeting Share Price Details Dividends Dividend Reinvestment Plan Share Offer Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Consumer Advice Mobile We have a range of Telstra community initiatives to make using your mobile phone safer and easier Drive Safe Road rules for mobile phone users Telstra s ongoing community awareness program encourages you to use your mobile as safely as possible It highlights the fact that using a hand held mobile while driving is illegal and highly dangerous to both drivers and pedestrians In Case of Emergency ICE Make it quicker and easier for emergency services workers to get in contact with someone you want who can help with vital information Mobile Phones Hearing Aids Mobile phones provide a convenient means of keeping in touch and have become an important part of daily life If you are one of over 450 000 Australians who wears a hearing aid there are some things you need to know about your hearing aid and mobile phones Mobile hoaxes Rumours about computer viruses or security flaws affecting mobiles are always doing the rounds often by email Keep up to date with some of the more prevalent hoaxes or myths about mobile phone usage Missing your mobile What

    Original URL path: http://www.telstra.com.au/abouttelstra/advice/mobile/ (2014-01-05)
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  • Internet and Cyber-safety - Consumer Advice - About Telstra
    Plan Share Offer Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Consumer Advice Internet and cyber safety We want everyone to enjoy the benefits of being connected Following is

    Original URL path: http://www.telstra.com.au/abouttelstra/advice/internet/ (2014-01-05)
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  • Using your mobile in an emergency - Telstra
    Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Consumer Advice Emergency Disaster relief and recovery Each year Australia is hit by devastating bushfires floods cyclones and other natural disasters destroying homes and impacting the livelihoods of many Australians Our first priority is to assist the emergency and essential service organisations with their telecommunication requirements Typically our communications technicians are among the first to enter disaster affected areas to restore telecommunications services to our customers We also offer relief packages to affected customers and volunteer and First Response Leave is available to our employees to enable them to provide critical services for the protection of life and property See our relief packages and international disaster response PDF 134KB Tips when calling Triple Zero 000 Stay Calm You will be asked if you require police fire or ambulance Select the service you require You will then be connected to an emergency call taker who will ask you a series of questions If you are on a mobile phone you will be asked to provide the Town and State details of the Emergency This ensures you are connected to the correct locality for response It is vital to ensure that the correct information is provided so that the emergency service requested can attend your situation It is important to remember that the questions are asked to provide you with the best and fastest service for your needs In time critical situations the emergency services are being dispatched while you are being questioned Your information will continue to be updated throughout the call Using your mobile in an emergency When possible it

    Original URL path: http://www.telstra.com.au/abouttelstra/advice/emergency/ (2014-01-05)
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  • About Telstra - Dial Before You Dig - Consumer Advice
    Updates Become an e shareholder Shareholder Login Shareholder Forms Annual General Meeting Share Price Details Dividends Dividend Reinvestment Plan Share Offer Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra

    Original URL path: http://www.telstra.com.au/abouttelstra/advice/dig/ (2014-01-05)
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  • Electromagnetic Energy (EME) - Consumer Advice - About Telstra
    feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a Speaker About Telstra Telstra Home About Telstra Consumer Advice Electromagnetic Energy EME At Telstra we want all of our customers to have up to date and relevant information about using mobile phones This includes offering information on all matters of mobile phone safety View important information on mobile phones EME and your health Download the Health Information about Mobile Phones PDF 156KB brochure View our Mobiles and Health video including exposure reduction options This site offers information about mobile phones EME electromagnetic energy and how mobile technology may

    Original URL path: http://www.telstra.com.au/abouttelstra/advice/eme/ (2014-01-05)
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  • Unwelcome Calls - Consumer Advice - Telstra
    Investor Centre ASX Announcements My Shareholding Shareholder Updates Become an e shareholder Shareholder Login Shareholder Forms Annual General Meeting Share Price Details Dividends Dividend Reinvestment Plan Share Offer Prospectus Employee Shareholder Scheme FAQs Financial Information Financial Results Investor Day Annual Report Other Presentations Five Year Financial Summary Webcasts Treasury Debt Investors Domestic Borrowings Domestic Borrowings Documentation Foreign Borrowings Foreign Borrowings Documentation Credit Ratings Debt Investor Information Calendar Contact Us Careers Customer Service Approach Customer Service Charter Customer Service Guarantee CSG Universal Service Obligation USO Send us your positive feedback Access for Everyone A Z Products Solutions About the Program Information for Community Agencies Disability Services Disability Products Services Disability Equipment Program Apply for Equipment Additional Products Services Contact Us Accessible Brochures Community Initiatives Action Plan History Useful Links Mass Service Disruptions MSD Payphone Services Telstra s Universal Service Obligation Telstra Smart Payphone TTY Payphones Payphone Enquiries and Applications Siting Criteria for Public Payphones Considerations When Siting a Payphone Removal Criteria Public Consultation Customer Service Network Reports Service Performance Network Reliability Regional Rural Presence Plan National Broadband Network Sustainability 2013 Report About Sustainability at Telstra Responsible business Customer experience Our people Community impact Environmental impact Reports Links Downloads Consumer Advice Mobile Drive Safe In Case of Emergency ICE Mobile Phones and Hearing Aids Mobile Hoaxes Missing Your Mobile Fighting Spam Etiquette Recycling Internet and cyber safety Emergency Dial before you Dig Cable Plans Safe Digging FAQs Electromagnetic Energy EME Understanding EME Mobile Phones Health EME Research Science Monitoring Mobile Base Stations Health Wireless Products EME Fact Sheets Information Sources Links RF Map Software Users Information Software Tools Contact Unwelcome Calls Legal Information Call Types Do Not Call Register Contact Us Acoustic Shrieks Thunderstorms Privacy at Telstra Telstra s Privacy Policy Interest Based Advertising 190 InfoCall Asbestos Information Contact Us Request a

    Original URL path: http://www.telstra.com.au/abouttelstra/advice/unwelcome-calls/ (2014-01-05)
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