archive-au.com » AU » T » TELSTRA.COM.AU

Total: 1122

Choose link from "Titles, links and description words view":

Or switch to "Titles and links view".
  • Telstra Business - Audio Podcasts
    s profile was it Brian Bissaker Yeah no it wasn t Al Gore and I ll come to Al s position in a minute When there s been some growing demand for sustainability as an investment theme for some time and a number of our competitors have just gone down this path but we were relatively late to the market because we wanted to make sure if we went into this theme we were partnering with the very best firm we could find globally And when we first came across Generation our investment specialists were doing research on good performing well structured managers offshore and that s where Generation came up with David Blood who is the managing partner he is the guy as we said former MD well former Chief Investment Officer of Goldman Sachs Asset Management Globally Very well regarded and influential guy and he put together a very strong team and the investment performance from their UK fund which is where they re based was very very good So that investment credentials which was what really attracted us in the first instance however having said that with a guy like Al Gore as their chairman Al doesn t actually get involved in keeping the stocks but he certainly has a macro input into what s going on with global economy global politics banking science etc etc having a guy there with that sort of profile well doesn t hurt and indeed helps when looking to market into the Australian retail market Simon Hoyle So where does the whole idea of sustainable investing fit in with the typical Australian super funds view of the world Brian Bissaker It s been a growing theme and more so in relation to institutionally large super funds as part of the way they construct their portfolios It s becoming more and more part of the question they ask their fund managers do you look at environmental social and governance issues because there is a growing body of opinion that these sorts of issues do matter when generating investment performance So the institutional market is very much embracing it the retail market has had some options available but I suppose where you think now particularly with what s going on with sustainability as a theme in across society generally that the time has come for the retail market and hence our involvement in it is evidence of that Simon Hoyle So investing sustainably is not just a matter of taking a standard equity portfolio and then applying some sort of filter to knock out the stocks that you don t like is there a bit more to it than that Brian Bissaker Yeah it s a bit different In the past there s been themes called ethical investing or socially responsible investing etc but this sustainability is more than that it s not trying to just knock things out because someone s values are being offended by them Simon Hoyle Values in the sense of their ethics and morals Brian Bissaker Correct that s right it s trying not to make these sort of value judgments What it s trying to do is say look if an organization has got very good corporate governance and is able to deal with regulators look after its license to operate in a positive way then it can and it does get access to different markets because it has this good reputation etc etc If a company is good at looking after the environmental footprint and again it gets ticks in the box with government agencies with local other stakeholders etc So when you re looking at these environmental social governance factors it can and you look at those things in a sustainable long term sense there is a view and it s certainly Generation s view that this does drive performance If you can do these things better if you can look after your people for example your human capital is another element of sustainable investing so there are these themes which may not be readily well in the past have been readily apparent people just look at numbers There are underlying themes which people like Generation subscribe to the fact that if you look after these other underlying themes your numbers will be very very good Simon Hoyle So it sounds like rather than sustainable investing being a little pot that sits out on its own on the side somewhere and a superfund might throw a few dollars its way almost as an afterthought the idea of sustainability is migrating into the mainstream of equity funds management Brian Bissaker That s correct exactly right Simon it is becoming main stream and so people are integrating it as part of their overall analysis of the stock that they re looking at so in the past there has been some groups that have the financial analysts looking at the finances and other management criteria and then having if you like an ethical screen overlaid on that but what s happening now is the analysts who are looking at the finances are looking at the quality of management and part of that management quality are these sustainability factors Simon Hoyle Okay and how significant has the take up of this option been It s early days yet but it s an interesting way of viewing the world and it s got a profile with Al Gore there what s the response been Brian Bissaker It has look it s probably a bit too early to tell Simon we ve only had it open for 6 weeks and typically when you open a new retail fund it take some time you cant really tell until it s about 6 or 12 months out because for it to get big take up it needs to be on the approved list recommended list of retail research houses etc etc and that takes some time and we re just going through that process now Having said that we have some healthy flows already but we don t really know until 6 or12 months from now Simon Hoyle So this something you ve gone into not expecting a sort of short term payoff this is something you ve gone into with a longer term view Brian Bissaker Correct yes it s an alliance it s going to be there for a number of years we certainly had a relatively high profile launch of the product and that was good for an immediate understanding and awareness but the actual payoff is over a number of years Simon Hoyle That presumably requires a bit of patience and a bit of foresight in the view of your parent company as well so can you explain to me where Colonial First State fits into the Commonwealth Bank s overall strategy and structure in financial services Brian Bissaker Yeah sure the Commonwealth Bank has three main divisions and one of those divisions is wealth management and CFS fits within the wealth management division the other major company in wealth management is CommInsure which is Australia s largest life insurance company But looking at CFS the strategy for a bank like CBA of owning a wealth management business like ours is that we re seeing the assets being allocated to superannuation investments in Australia growing The total pool is upwards of 1 3 trillion and there s estimates to say that will grow to something like 3 8 trillion over the next 10 years which are very big numbers Simon Hoyle They re almost meaningless aren t they They re so big Brian Bissaker They re very big very big so you see that the growth is very much there and it s interesting to note that the reserve bank at the moment the total assets just in the banking sector are 1 8 trillion so you may speculate over the next ten years there may be a crossover between the assets devoted to superannuation and investment generally compared to the banking sector So if you re a large bank like CBA you want to make sure that you re part of that and hence they bought us Colonial First State seven years ago and it has been working with us ever since So that s where we fit in to the overall strategy so the bank has access to this growing superannuation investment pie Simon Hoyle Now as you ve mentioned super is a very fast growing area Growth of super obviously is largely underwritten by the superannuation guarantee which requires employers to contribute on behalf of their eligible employees 9 of their employee s salary to superannuation Now does that sort of guaranteed growth promote competition or is there a tendency in the industry for it to be a little less competitive than it might be because it knows this growth is going to happen Brian Bissaker No it s totally the former Simon the if you look at the structure of our industry it s the most competitive of the financial services industry and there are four or five main subcategories if you like as well as the retail funds which I operate in there s also industry funds there s company or corporate super funds there s public sector funds offered to the public service and there s also self managed superannuation funds Simon Hoyle Mmmhmmm Brian Bissaker So there s a large amount of choice and indeed for example the concept of a self managed super fund doesn t exist in a lot of foreign jurisdictions it s very unique to Australia Simon Hoyle That s a local beast is it the self managed fund Brian Bissaker Yeah it doesn t exist as such in the States or in the UK you can t actually do the sort of things you can do yourself offshore so in the Australian market we are I think we re as consumers spoilt for choice and my view is because there has been government policies underpinned with the 9 it s provided such a pool of savings as I ve said we re the fourth largest pool in the world of pension money that s privately run that you get innovation you get competition and that has been good Simon Hoyle So how important is scale then if competition is in fact quite intense How important is it to be a big player or is there still room do you think for specialists to carve out a decent living Brian Bissaker Yeah look it s important if you re in the big end of the fund market so the big industry funds the big retail funds the big corporate funds it s important to be there with scale because it costs a lot of money to run those funds and there s a lot of compliance and other issues you have to tackle so you can get economies of scale if you are big Where the boutique end of the market seems to work is more if you re an investment manager and you want to offer your services to a superannuation fund there s a lot boutique investment managers who have setup and there s low barriers to enter if you do that The other end of the market self managing your super you know small accounting firms offer that so there are some areas of the market where you don t need to have necessarily large scale but other areas where it does it is imperative Simon Hoyle Administration and lowering unit cost through scale is that the idea there Brian Bissaker That s right if you re on the big end of the market as we are the bigger you are the unit price drops Simon Hoyle Yep so how many people have does CFS employ and what areas of activity are they employed Brian Bissaker We have around 1200 employees and the bulk the biggest single group is in our operations area that s people who process your transactions or who talk to you on the telephone in our call centres so that s around about half of the 1200 people so we are a big processing shop We have approaching a million customers and we ll get that milestone some time next year so there s a lot of people we have to look after and make sure their transactions go through and they can talk to us and deal with us The next largest section is probably our distribution people who are out on the road talking to people and selling our product and then we have marketing and product ing and final compliance and all those other things Simon Hoyle So you ve got 1200 people supporting the better part of a million customers at what are Colonial First States assets under management now Brian Bissaker Yeah we re at around the 75 billion mark This is in the Australian retail market we also have an institutional arm which is a sister company to ours but just our retail market in Australia is 75 billion Simon Hoyle Okay now that suggests there s a fair bit of efficiency if you can support that size business with 1200 people How technology dependant are you on you know in maintaining that efficiency Brian Bissaker Very technology dependent Simon as you d imagine and our core we call it our registry system which records everyone s details how many how much value they have with us and their units etc that s a key driver in our efficiency and it s a great system it s lasted the test of time it s very scaleable So if you ve got a great call registry system and you ve got good Internet based capability phone systems etc then you can get some pretty good scale of those Simon Hoyle It must be a never ending process though staying on top of that sort of issue Brian Bissaker Always is Simon it s one of the challenges of the role and that s why we re all here Simon Hoyle Now you ve mentioned that in many facets the Australian superannuation industry in fact Australian financial services generally leads the world in technology product design and so on What s always baffled me is how such a small market small population became so sophisticated What are your thoughts on that Brian Bissaker Yeah I think there s a confluence of issues that has come together to give us this leadership of sophistication If you go back to like society s structure if you like we re a very stable society well governed democratic society very well educated and we re relatively wealthy we re well off you know we ve had we ve been blessed as a good you know farm resource sector farm sector and now moving into the services sector So we ve had the building blocks to support a well educated sophisticated financial services market so but on top of that we ve also had strong government policies You think about the super guarantee well that s done since it was introduced in 92 so that s 15 years ago before that we had award based super so we ve had some strong government policy enabling our market to grow and when you ve got markets growing like that it attracts the best and the brightest and Australia is a good place to live so people like to come here and come and live in the capital cities around the place and focus on financial services So I think it s a range of those issues and indeed it s not just superannuation and funds management where we lead in the world in many banking and finance applications we are right up there because of those elements that I ve just spoken about Simon Hoyle Now there s been talk around the place of the idea of establishing Australia as a financial services centre certainly a regional one and the idea of turning financial services into a real export industry Are there things that we can genuinely export to the world Do we have expertise that can translate into other markets Brian Bissaker I think there are certainly there s intellectual property IP around how you go about servicing and getting scale in areas like superannuation and funds management I know that we have and I ve certainly talked to a number of delegations from all around the world who come down to Australia to see how it works because our pension system if you like our retirement system is seen as world leading and indeed it was ground breaking the super guarantee and how that underpinned that growth And a lot of world economies are grappling with this growing demographic problem of people who are aging and they need to sort it out pretty quickly so we do have a lot of people from the UK the US even from China who come here and Asia to look at the Australian model So we are seeing increasingly that Australians are going offshore and I think particularly with Asia I think we ve got a real potential with the closeness of time zone the links we re developing in there and Asia is not as advanced as we are in the pension space for us to get in there and do some good things Simon Hoyle Is Colonial First State doing anything specific in terms of taking its expertise off shore If I remember correctly you have investment professionals in the UK already Brian Bissaker Yes we do and we also have them through Asia and we re getting into the US and that s our as I said before our global asset management division CFSGAMD it s called so those guys are busy developing that and have done very well in those markets From my side I look more at the what we call the platforms and superannuation style of business we are doing some reconnaissance up into various parts of the world and certainly the CBA has had some it s got some toe holds in places like China and Indonesia etc etc so we ll see what may come of that in the future Simon Hoyle Well you ve got a large growing business you ve got 1200 people working for you What particular challenges get thrown up by managing that number of people in an environment that s so competitive and so changing Brian Bissaker I think it s trying to keep them motivated and focused there s a lot of distraction a lot of full employment across the economy so to keep people really wanting to be here and to be part of the team we ve got to really focus on the culture we drive It s a culture which is a successful one which has a lot of trust and team spirit as part of it and can leverage each individual so that people feel good about being part of the organization and you can t underscore this issue around trust In my view it is the human element which really does set great companies apart where you get excellent people working alongside each other who can trust each other to delegate properly to get the job done to get back to you etc etc and it does you see it does give you a leverage So it s ensuring that the environment is set right to keep the people happy and keep them on board and setting a good governance around what you re doing We talked earlier about sustainability investing and one of the big themes in there was the way that you leverage human capital in an organization and if you do it well you get leverage and you can create sustainable investment return because if you get the people thing right it s hard to copy that so we focus a lot on that and if we do that well then we think we should have a better chance than average in going well in the future Simon Hoyle Well we ve been talking Brian Bissaker CEO of Colonial First State Brian it s been a pleasure talking to you today and thanks very much for joining us Brian Bissaker That s fine thanks Simon Close Bronwyn Darlington Valerie Khoo interviews Bronwyn Darlington founder of Rise Up Productions Telstra s Bronwyn Darlington audio podcast MP3 10 49MB Transcript You re listening to the People Planet and Profit podcast My name is Valerie Khoo and I m a journalist author and entrepreneur Every episode I ll be talking to experts innovators and leaders who are a making a difference in the world of corporate sustainability This episode we re talking about how your purchasing decisions can make a huge difference to the environment human rights and the lives of farmers and workers in developing countries We ll also be talking about how an increasing number of Australian corporations are paying closer attention to who is involved in their supply chain Many corporations are setting guidelines for suppliers to ensure that they re not involved with suppliers who facilitate unethical behaviours toward workers or who support processes that may destroy the environment But are these guidelines enough We talk to Bronwyn Darlington founder of Rise Up Productions The company designs and produces ethical and sustainable clothing and cotton goods for consumers and corporations All their profit goes to charities such as World Vision Opportunity International Oxfam Australia Habitat for Humanity and the Fred Hollows Foundation Bronwyn has held senior positions in manufacturing and mining companies including Blue Circle Minerals and Blue Circle Southern Cement both key heavy industry businesses for Boral and has consulted on behavioural sustainability and industrial relations and business strategy to companies like mining giant Exstrata Coal and many more As a result of her work with Rise Up Productions a company she founded in 2006 Bronwyn also consults to corporations on matching supply chains with sustainability objectives and principles setting practical and achievable guidelines to ensure ethical cradle to grave strategies Bronwyn thanks for joining us Valerie Khoo Bronwyn lets start with Rise Up Productions what exactly does your company do and why did you start it Bronwyn Darlington Well what we do is we design and we produce ethical and sustainable products a range of products where the market actually has a need or is perhaps ready to take those on and these range from fair trade clothing both for the promotional corporate market but also within the fashion sector I know for me I want to be able to wear clothing that has been fairly traded We also produce organic or alternative materials such as bamboo there s some great fabrics that are being created through very sustainable practices we also provide a recyclable or recycled products very much into the conference market so where a company s wanting to have a carbon neutral conference or a sustainable conference we provide all the normal materials that you would use from pens through to papers through to plastic folders and name tags that are 100 recycled material they re recyclable and at the end of the conference they are fed straight back into that process Valerie Khoo So where did the idea for this company come from Bronwyn Darlington Where we came from and why we started really came out of a thought from my mining industry experience where I spent a lot of time working with individuals helping them understand that while their company says that they need to be sustainable they need to be ethical How that practically means in a day to day basis is that it s all about choice it s about choice in whether you floor it on the big mining trucks and use extra fuel and you use up tyres or it s whether you actually take a conscious choice to modify your behaviour So one day I was thinking you know why can t my consumer choice do all the good that I want to do why can t I know that from the very growth of the seed or the fibre whatever it is right through to the end that good is done all the way along the line So there was a moment in time where I had somehow we d been working through a mining site and those guys had really got it they d really embraced it and they d changed their action but I couldn t simply buy a t shirt for my son for his birthday that met the same objectives I couldn t say that socially the process had protected individual community human rights or environmentally that it was organic or I understood that the manufacturing process didn t poison the poor farmers who are making it and economically I was sure as eggs someone was buying that fantastic yacht that one day I d particularly like and at the same time we need to be able to support those who can t help themselves Valerie Khoo And you thought you d personally do something about this situation Bronwyn Darlington So I thought well I m a 21st century girl in Australia and I have the choice to do something about it so I thought I would So that started the idea of what was a small project being Rise Up Productions making some clothing and has turned into a much larger business and really now what we do is we design and produce ethical and sustainable products across a number of markets from promotional fashion business and wherever we can see that a product is not easily available that meets our criteria and that s really socially protecting individual community human rights environmentally looking at agriculture and the manufacturing process right through to legacy with the minimal footprint and economically giving value to the poor and disadvantaged right through the production and the distribution of goods So really that s actually what we do now To fill that gap and recognise that people s attitudes and perceptions and state of mind is shifting just like mine was and that now s the time to do it Valerie Khoo Well that s certainly a huge undertaking Now you started the company in 2006 so what are some of the concrete wins or advances that you ve had since then Bronwyn Darlington Okay it s been a significant journey and one of the challenges has been to gain the certifications recognisable internationally the difficulty in starting up something like this is that there is not a lot around that s the same so if I couldn t buy a t shirt just looking at the whole process of manufacturing of the shirt identified that there s a lot of smoke and mirrors at the moment but there is a lot of good work being done with fair trade and with organic and certified products and also to be able to address the human rights element Within Australia we have a certification process called the no sweat shop certification which we ve spent the last time since starting gaining fair trade accreditation which means how things are traded traded fairly when we buy internationally but also the environmental certifications So when we say our products are organic they re certified organic and that standard is an international standard and anything that we make in Australia is certified no sweat shop manufacture so it s closing the loop And as part of that process we have designed and produced promotional products and promotional t shirts to support people like the Nature Conservation Council and the Walk Against Global Warming and the Save The Planet to test it out and we ve also begun the partnerships with organisations like World Vision Oxfam Opportunity International Habitat For Humanity Compassion Australia to be able to close that loop So we have designed the products now we have tested them out to the manufacturing processes and sold products but we ve also been able to get that certification that fundamental and important certification in place Valerie Khoo So you ve designed particular products and linked each of those products to a particular charity or aid organisation is that right So the more that that particular product is sold the more the respective charity receives is that correct Bronwyn Darlington We have agreements with each charity that s linked with each item of clothing so though for me it was very important to be transparent I would never want to be perceived as someone who in all honesty who was making money off the association with a charity And while we do need to look at return on the investment of the social dollar spent and I have no beef about that at all I think it s a very important part of it for us we felt that this was an opportunity to have a paradigm shift and to use the commercial methodology to support not for profit ventures So for example when we had the World Water Day which was back in March of this year we partnered with World Vision and produced t shirts that they were sold for 40 and 10 which was the profit of the t shirt went to World Vision Valerie Khoo Is it just t shirts or are you doing other products Bronwyn Darlington So for example another as we go forward we have the flip flops which we happened to be recycled rubber flip flops we call them thongs in Australia but I m learning in this global community to adjust my language just a little and that s a partnership with OpportunityInternational which is a wonderful micro finance charity who for those who aren t aware provides funding for the poorest of the poor to help them go through business and raise themselves out of poverty It s the concept of give someone a fish and they feed themselves for a day teach them how to fish and they will feed their family So for us again each item of clothing is attached with a specific charity but that s not the most important part it s the product that comes to market that is sustainable from the cradle right through to the legacy and for us that s the key part of the legacy Valerie Khoo So apart from the products that you have linked with these charities do you have other products that are available to consumers Do you have other products that you have sourced for corporates What else have you got apart from the products that are linked with the organisations Bronwyn Darlington Yes we do Valerie we have a whole range of promotional products to be able to support corporates who are trying to match their words to the market their sustainability objectives and their commitments with supply chains that include not just what they make themselves but how they present their brand to the market So these are products like t shirts where they are fair trade t shirts where they re organic or any promotional product that they use to present their brand but that needs the whole story very much told right through it so we have also recycled and recyclable products We ve looked for the gaps looked for where in our business where we could not just provide for ourselves something that met our own standards and we have begun to develop those products to be able to bring them to the marketplace Valerie Khoo And has the corporates been responsive to this Bronwyn Darlington Very much so as part of the whole process I provided and worked with some corporates just to assess what the interest was and actually not so much the interest but their willingness to act There is a lot to be said about saying that this is what we want to do we want to do good but actually having the will to act when there may be a price point that they are not necessarily quite so willing to pay has been a bit of a challenge So I conducted a survey with actually thirty eight companies to actually just get a real sense of whether green or socially responsible supply chain transparent products are actually important to their business in the first place and then to trace that through to consider what impact it would be to their brand for example if those products not just what they make but what they used to present their brand were actually found to be as poor in social or environmental substance and to think of what the impact might be if their poor environmental human rights or labour practices were actually publicly associated with their products And that actually has provided a great link into the corporate sector where people are very clear that they can t just talk the talk they actually have to walk the walk But there is a gap there is a gap in what they can actually do to do that so I have had some fabulous conversations that are turning into more than conversations with organisations such as Intercontinental Hotel Group who are very keen to ensure that those who stay at their hotels have a good experience sustainability wise not just a good experience in the hotel So they are very much looking at their whole experience of the holiday or the event in the hotel and the sustainability impact and preferences of their customers Valerie Khoo So which countries do you get most of your products from And tell us a little bit about the process you ve taken to ensure that your goods are ethical and sustainable Bronwyn Darlington We offshore we buy our products principally at this point through India and Pakistan and only through our supply chain which is fair trade accredited Perhaps I should just stop for a moment and explain the difference between ethical and sustainable when it comes to a supply chain because it is a bit confusing When you think of the elements of bringing a product to market There s really how the raw materials are produced and for us in what we re looking at either the raw materials are recycled such as in polypropylene a version of plastic or it s organic and organic isn t the answer to everything but as part of a process is very important especially for the farmers who are growing the product Once the raw materials are created how they are traded is actually very important and we are all more aware of the Make Poverty History campaign and the very core of that is the ability to fairly trade the products that the poorest of the poor make So for us our supply chain is inclusive of the fair trade certified products which means that the cotton we buy the price we pay is negotiated at the farm gate it s not based on the subsidised rates set across the planet across the globe but on what it takes for a farmer to truly grow that cotton and stay on the farm for his kids to go to school So that s fairly traded so it doesn t disadvantage the farmer they are paid when they deliver the goods and in all reality many of the farming practices and the trading means that many of these very poor farmers are not paid for up to three months or four months after they actually provide the cotton in our circumstance The next step is actually how things are manufactured so you have how the raw materials are produced How they re traded Then

    Original URL path: http://www.telstra.com.au/business-enterprise/resources-insights/audio-podcasts/index.htm (2014-01-05)
    Open archived version from archive


  • Telstra Business - Videos
    Jones How many people in the organisation are you looking after Richard Host In Fire and Rescue there s 13 000 people of which 7000 are volunteers Fire and Rescue also supports the whole emergency services sector There s 95 000 people in that Mark Jones Tell me about the Google Chromebox What are you doing there Richard Host Well this is really good We re deploying Google Chromeboxes which look like PCs for all intents and purposes They smell like PCs but they re an awful lot faster instant considerably cheaper very very fast As a consequence we think that they will replace a lot of PCs out in the fire stations Mark Jones They re a network device aren t they So what implications does that have for your networks Richard Host Well what it means is the network has to be up So that s why we have redundant networks everywhere I think that s the way things are going There s almost nothing that you can do these days unless you re doing a PowerPoint or a Word document that doesn t need the network So our emphasis moving forward is to have more resilient and faster networks Whether you ve got a tablet device or a Google Chromebox or just about anything you have to be connected Mark Jones Security is clearly very important when you re running a large complex network like this What steps have you undertaken to make sure that everything is as it should be Richard Host Well security is of course very important for an emergency service With bring your own device it s becoming increasingly more complex We ve attained ISO 27001 security certification which has brought along a lot of process improvement We do make sure that no one can actually connect to our network unless we ve checked out their device Mark Jones You mentioned to me that you re rolling out some iPads as well testing those in the organisation Richard Host Yes Mark Jones How do you secure those Richard Host How do we secure those Well they come in through a Telstra private network so they never actually touch the internet so it s very secure Mark Jones You ve come from the private sector and you re now obviously in the public sector What s your advice to other CIOs and people in your position who deal with a large organisation like this and have to get things done Richard Host Well when I came to the public service it just seemed like people had artificial barriers in their mind that they couldn t actually do the things they wanted to do So the first thing I did was I convinced people that those barriers didn t actually exist and enabled them to do these projects Of course these projects are lots of low hanging fruit where this hadn t been done under investment huge win win situations So I think people just

    Original URL path: http://www.telstra.com.au/business-enterprise/resources-insights/videos/index.htm (2014-01-05)
    Open archived version from archive

  • Telstra Business - Whitepapers
    mobile broadband and voice services over an expansive coverage footprint is becoming not just a convenience but a necessity The Australian emergency service organisations ESOs want to utilise this mobile broadband technology to enable their operations and enhance the services they provide to the Australian community Download the 4G LTE Mobile Broadband for Emergency Services Whitepaper PDF 752kB Close Discover the Secrets of Cross Industry Innovation The key to predicting the next wave of innovation understanding how it might impact your industry and reacting to it before your competitors do could be hidden in another industry Download the Cross Sector Innovation whitepaper PDF 8MB Ever changing technology environments coupled with unstable global markets are creating change waves with much greater frequency intensity and on a global scale Just think of the rapid rise and fall of game changing global players whose ascent occurred in a tenth of the time it took comparable players of the industrial era Competitive warming is now a reality of the tougher more dynamic environment that defines those who win by the manner in which they change the rules of the game more likely from developments and insights gained outside of their industry This thought leadership report produced in collaboration with KPMG offers insights into how your organisation can create value and technological advantage through understanding innovation in other industries Download the Cross Sector Innovation whitepaper PDF 8MB Close Getting Smart How Electricity Businesses Can Leverage the Telco Advantage Explore how telcos can help players across the electricity industry reduce risk capitalise on existing investments and realise the exciting opportunities ahead Download the Getting Smart How electricity businesses can leverage the telco advantage PDF 290kB The electricity industry in Australia is facing monumental challenges driven by changes in the technology network operational and regulatory environments This is happening at a pace reminiscent of the changes that occurred in the telecommunications industry in the 90s as a result of digitisation convergence of IP technologies deregulation and the introduction of competition Electricity businesses have much to gain from lessons learned there as well as from the experiences of other suppliers around the globe There s also much that Australian electricity businesses can gain by leveraging the technology resources and models developed by telcos for whom intelligent networks data capture and storage and Machine to Machine M2M technologies are core business This report will Look at the challenges faced by the electricity industry today including regulatory uncertainty the need to streamline operations and contain spiralling costs flattening of energy consumption while peak demand continues to increase changing models of electricity generation and the implications of the carbon tax Define the Smart Grid and explore the reasons driving its development which are largely about greater efficiency reduced labour costs better balancing of supply and demand and providing tools for customer engagement Explore the opportunities and risks for Australian distributors and retailers who wish to follow the Smart Grid path Outline some smart solutions to the challenges ahead including a few

    Original URL path: http://www.telstra.com.au/business-enterprise/resources-insights/whitepapers/index.htm (2014-01-05)
    Open archived version from archive

  • Telstra Business Enterprise - The Clever Australian
    Security Services Popular pages Internet Direct Office Mobility Whispir Messaging WAN Optimisation Resources Insights Towards a Clever Australia The Overland Office Case Studies Audio Podcasts Videos Whitepapers NEXT Newsletter The Clever Australian Smarter Business Ideas Video Is The New Voice Look Who s Talking Popular pages Whitepapers News Videos Account Services Register Enrol My Account Your Telstra Tools Updating Your Account T Analyst Popular pages Manage Network Pay a bill Mobile Data Usage Meter Switch to email bill Help Support Announcements Brochures Contact Us FAQs Glossary Critical Information Summary Software Downloads TID Technical Information TIPT Resources Why Telstra Popular pages Visit a store Telstra Business Partners Get help with your mobile Resources Insights Telstra Home Business Enterprise Resources Insights The Clever Australian Towards a Clever Australia Compare Your Organisation Reports Enterprise Report Business Report Government Report Industry Insights The Overland Office Case studies Meet the team Case Studies Cloud computing Customer contact centres Customer service Enterprise communications Mobility Network Security Services Audio Podcasts Videos Whitepapers NEXT Newsletter The Clever Australian The Inspiration Clever Australians Australia Post Linfox Komatsu Greyhound Coca Cola Amatil Channel Nine Nissan Leaf M2M Clever Connections Galilee Solicitors ME Bank Arrium Sundale Smarter Business Ideas Video Is

    Original URL path: http://www.telstra.com.au/business-enterprise/resources-insights/the-clever-australian/index.htm (2014-01-05)
    Open archived version from archive


  • Whitepapers News Videos Account Services Register Enrol My Account Your Telstra Tools Updating Your Account T Analyst Popular pages Manage Network Pay a bill Mobile Data Usage Meter Switch to email bill Help Support Announcements Brochures Contact Us FAQs Glossary Critical Information Summary Software Downloads TID Technical Information TIPT Resources Why Telstra Popular pages Visit a store Telstra Business Partners Get help with your mobile Resources Insights Telstra Home Business Enterprise Resources Insights Smarter Business Ideas Towards a Clever Australia Compare Your Organisation Reports Enterprise Report Business Report Government Report Industry Insights The Overland Office Case studies Meet the team Case Studies Cloud computing Customer contact centres Customer service Enterprise communications Mobility Network Security Services Audio Podcasts Videos Whitepapers NEXT Newsletter The Clever Australian The Inspiration Clever Australians Australia Post Linfox Komatsu Greyhound Coca Cola Amatil Channel Nine Nissan Leaf M2M Clever Connections Galilee Solicitors ME Bank Arrium Sundale Smarter Business Ideas Video Is The New Voice For Business Managers For IT Managers For HR Managers Look Who s Talking Industry Resources Health Finance Education Manufacturing Retail Media Mining Utilities Government Supply Chain Insurance Public Safety Number of containers in this row 1 Smarter Business Ideas Number of containers in this row 1 Number of containers in this row 1 Smarter Business Ideas magazine delivers jargon free business advice for Australia s small to medium business owners The magazine is sent to over 300 000 Australian small and medium businesses courtesy of Telstra Business Smarter Business Ideas online carries all the magazine content plus web exclusive content including daily business news updates expert Q As and opinion and features for business owners Smarter Business Ideas also offers a monthly newsletter which offers highlights from the web each month Starting in November 2012 Smarter Business Ideas is also available as an

    Original URL path: http://www.telstra.com.au/business-enterprise/resources-insights/smarter-business-ideas/index.htm (2014-01-05)
    Open archived version from archive

  • Telstra Business - Video Conferencing
    NEXT Newsletter The Clever Australian Smarter Business Ideas Video Is The New Voice Look Who s Talking Popular pages Whitepapers News Videos Account Services Register Enrol My Account Your Telstra Tools Updating Your Account T Analyst Popular pages Manage Network Pay a bill Mobile Data Usage Meter Switch to email bill Help Support Announcements Brochures Contact Us FAQs Glossary Critical Information Summary Software Downloads TID Technical Information TIPT Resources Why Telstra Popular pages Visit a store Telstra Business Partners Get help with your mobile Resources Insights Telstra Home Business Enterprise Resources Insights Video Is The New Voice Towards a Clever Australia Compare Your Organisation Reports Enterprise Report Business Report Government Report Industry Insights The Overland Office Case studies Meet the team Case Studies Cloud computing Customer contact centres Customer service Enterprise communications Mobility Network Security Services Audio Podcasts Videos Whitepapers NEXT Newsletter The Clever Australian The Inspiration Clever Australians Australia Post Linfox Komatsu Greyhound Coca Cola Amatil Channel Nine Nissan Leaf M2M Clever Connections Galilee Solicitors ME Bank Arrium Sundale Smarter Business Ideas Video Is The New Voice For Business Managers For IT Managers For HR Managers Look Who s Talking Industry Resources Health Finance Education Manufacturing Retail Media Mining Utilities Government Supply Chain Insurance Public Safety Number of containers in this row 1 Video is the new voice Number of containers in this row 1 Video conferencing is the new way to do business It dramatically improves the way people work together exchange information and make decisions whilst also allowing them to save time and travel costs and create value Now our integrated video conferencing systems offer you a better way to adopt this game changing communications technology Choose from packaged solutions such as Business Video Connect through to customised video meeting rooms HD video calling and tablet integration

    Original URL path: http://www.telstra.com.au/business-enterprise/resources-insights/video-is-the-new-voice/index.htm (2014-01-05)
    Open archived version from archive

  • Telstra – Look Who’s Talking
    Business Managers For IT Managers For HR Managers Look Who s Talking Industry Resources Health Finance Education Manufacturing Retail Media Mining Utilities Government Supply Chain Insurance Public Safety Number of containers in this row 1 Look Who s Talking Choose an industry below to learn more Number of containers in this row 4 Number of containers in this row 1 Where different industries come together to share insights and ideas What can retail learn from logistics Or banking take away from media In this unique online event industry verticals come face to face to see what they can learn from each other One brilliant innovation can mean the difference between tomorrow s big names and yesterday s news sometimes overnight But if you re only looking in your own industry all you ll see is what your competitors are already doing By understanding what other industries are up to you could uncover a powerful competitive edge Number of containers in this row 1 Ask an industry expert Curious about what s going on in other industries Ask a Telstra industry expert and get their perspective Ask a question Number of containers in this row 3 Industry Resources Discover Telstra s ICT vision for your industry View Resources NEXT Newsletter Get the latest updates and news on all our events Sign up for our newsletter Contact us Talk to your Account Executive or contact us via the form below Contact us Banking and Media Number of containers in this row 1 Media organisations have spent the last few years perfecting content delivery can the finance industry profit from the knowledge Find out with industry executives Rocky Scopelliti and Sonia Nazaretian Number of containers in this row 1 Related Videos and Whitepapers AFL video case study London Olympics 2012 Broadcast By Channel 9 and Foxtel video case study Deepsea Challenge video case study Banking and Media Number of containers in this row 1 Media organisations have spent the last few years perfecting content delivery can the finance industry profit from the knowledge Find out with industry executives Rocky Scopelliti and Sonia Nazaretian Number of containers in this row 1 Related Videos and Whitepapers AFL video case study London Olympics 2012 Broadcast By Channel 9 and Foxtel video case study Deepsea Challenge video case study Health and Education Number of containers in this row 1 Patients and students have a lot in common and as our 21st century focus shifts to equitable access what can both industries learn from each other Find out with Susi Steigler Peters and Tanya Felton Number of containers in this row 1 Related Videos and Whitepapers South Australian Health Managed Health video case study Deep Sea Challenge School Link Up video case study Health and Education Number of containers in this row 1 Patients and students have a lot in common and as our 21st century focus shifts to equitable access what can both industries learn from each other Find out with Susi Steigler Peters and Tanya Felton

    Original URL path: http://www.telstra.com.au/business-enterprise/resources-insights/look-who-is-talking/index.htm (2014-01-05)
    Open archived version from archive

  • Telstra Business - Register For My Account & Self Service Tools
    Services Ethernet MAN Firewall Intrusion Detection Inbound Security Services Internet Direct Manage IP Managed Voice Remote Working Manage TIPT Telstra Locator View Analyse FAQs Terms of use Updating Your Account T Analyst Number of containers in this row 1 Register and Enrol Number of containers in this row 1 Number of containers in this row 2 My Account Registration Telstra Business Customers can register for My Account online You ll need your Telstra Account number to complete the application Benefits of registration Register Your Telstra Tools Registration For Enterprise and Government customers to register for our online services you must be the Authorised Representative for your Telstra account Benefits of registration Register Label My Account for Business Anchor my account for business Sub Template Content Id Content Areas Row 1 A My Account for Business Label Your Telstra Tools for Enterprise Anchor your telstra tools for enterprise Sub Template Content Id Content Areas Row 1 A Your Telstra Tools for Enterprise Label My Account for Business Anchor my account for business Sub Template Content Id Content Areas Row 1 A My Account for Business The benefits of registering for My Account for Business Once you have registered with My Account for Business you can manage your account and request changes online saving you time Here are some of the things you can do Online Bill and Online Bill Reporting We give you easy access to detailed billing data so that you can manage and analyse your expenditure even for calls yet to be billed Bill Consolidation Receiving multiple bills Request to receive a single bill each month Billing Address Update your billing address Mobile Data Usage Meter This very useful tool can help you estimate your data usage Call barring Update call barring settings for fixed and mobile services including Premium SMS barring Disconnection Disconnect one or more services or accounts MessageBank Add or remove MessageBank on one or more fixed phones Phone features Add or remove functions on one or more fixed phones PUK retrieval Retrieve your PUK immediately to unlock your phone Relocation Move your office phones or business broadband to a new address Label Your Telstra Tools for Enterprise Anchor your telstra tools for enterprise Sub Template Content Id Content Areas Row 1 A Your Telstra Tools for Enterprise The benefits of registering for Your Telstra Tools for Enterprise Once you are registered through the Registration and Enrolment system you can Access Your Telstra Tools and gain access to your online applications and content You can manage your service relationship with Telstra your online profile and your organisation s profile subject to your online role Securely perform ordering network management billing and reporting tasks for your organisation online at any time subject to contractual arrangements How to register To establish a new online registration for your organisation and enable access to appropriate online systems you must be the Telstra Authorised Representative for your company s account If you are an Authorised Representative then you can create a

    Original URL path: http://www.telstra.com.au/business-enterprise/account-services/register-enrol/index.htm (2014-01-05)
    Open archived version from archive