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  • Telstra - Business Shop - Samsung GALAXY S4 Mini 4G Mobile Phone - $80 Business Performance Handset Plan
    information check your device specifications and see http www telstra com au mobile phones coverage networks networks What type of SIM card do I need Standard mini SIM Standard or mini size SIMs are used by most tablets mobile broadband devices and some laptops Common devices that use a mini standard SIM include the Samsung Galaxy Tab 4G Telstra 4G USB and BigPond 3G Mobile Broadband Micro SIM Micro SIMs are used by some newer tablets such as the Apple iPad Nano SIM Nano SIMs are used in the latest devices from Apple such as the iPad mini If you are unsure which size SIM you need check the documentation that came with your device or contact the manufacturer Important To use a Telstra SIM your device must be compatible with the Telstra Mobile Network 3G or 4G LTE For more information check your device specifications and see http www telstra com au mobile phones coverage networks networks How does Data Sharing work A Business Performance Data Share package lets you share your mobile data allowance with other SIM ready devices such as your tablet or USB mobile broadband device helping you to make the most out of your data allowance each month For example Bob runs a small landscaping business and uses his tablet to show designs to clients Bob chooses a Business Performance Data Share package with a mobile phone on a Small S Plan which gives him 1GB of data allowance His package includes a data SIM for his tablet and comes with 100MB of data allowance to use each month so Bob has a total of 1 1GB of data allowance to share across his phone and tablet while in Australia A Business Performance Data Share Package means Bob doesn t need to tether to his mobile phone which drains his battery and hinders him from receiving important work calls And it is convenient as its all charged to his single bill Important To use a Telstra SIM your device must be compatible with the Telstra Mobile Network 3G or 4G LTE For more information check your device specifications and see http www telstra com au mobile phones coverage networks networks Samsung GALAXY S4 Mini Compact design that fits you perfectly Smaller and easier to handle the Samsung GALAXY S4 Mini has many the great features and functions of the original GALAXY S4 in an elegant compact form Weighing just 107 grams the S4 Mini is a more comfortable fit in the hand It s nearly 20 percent smaller in height and width but it feels sturdier thanks to the extra millimetre added to its depth Its vibrant 4 3 inch AMOLED screen is perfectly matched with an 8 megapixel rear facing camera that features an LED flash as well as a 1 9 megapixel front facing camera for Skype sessions Features Powerful and compact with a vivid 4 3 inch screen Easily view and navigate all your favourite content with one hand Stunning 8 megapixel

    Original URL path: https://www.telstra.com.au/online-shop/business/business-phone-product.cfm?device=samsung-galaxy-s4-mini&plantype=tbpp-80-handset&flow=bizPostpaid (2014-01-05)
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  • Telstra - Business Shop - Samsung Galaxy Note 3 - $80 Business Performance Handset Plan
    or contact the manufacturer Important To use a Telstra SIM your device must be compatible with the Telstra Mobile Network 3G or 4G LTE For more information check your device specifications and see http www telstra com au mobile phones coverage networks networks What type of SIM card do I need Standard mini SIM Standard or mini size SIMs are used by most tablets mobile broadband devices and some laptops Common devices that use a mini standard SIM include the Samsung Galaxy Tab 4G Telstra 4G USB and BigPond 3G Mobile Broadband Micro SIM Micro SIMs are used by some newer tablets such as the Apple iPad Nano SIM Nano SIMs are used in the latest devices from Apple such as the iPad mini If you are unsure which size SIM you need check the documentation that came with your device or contact the manufacturer Important To use a Telstra SIM your device must be compatible with the Telstra Mobile Network 3G or 4G LTE For more information check your device specifications and see http www telstra com au mobile phones coverage networks networks How does Data Sharing work A Business Performance Data Share package lets you share your mobile data allowance with other SIM ready devices such as your tablet or USB mobile broadband device helping you to make the most out of your data allowance each month For example Bob runs a small landscaping business and uses his tablet to show designs to clients Bob chooses a Business Performance Data Share package with a mobile phone on a Small S Plan which gives him 1GB of data allowance His package includes a data SIM for his tablet and comes with 100MB of data allowance to use each month so Bob has a total of 1 1GB of data allowance to share across his phone and tablet while in Australia A Business Performance Data Share Package means Bob doesn t need to tether to his mobile phone which drains his battery and hinders him from receiving important work calls And it is convenient as its all charged to his single bill Important To use a Telstra SIM your device must be compatible with the Telstra Mobile Network 3G or 4G LTE For more information check your device specifications and see http www telstra com au mobile phones coverage networks networks Samsung Galaxy Note 3 The Samsung GALAXY Note 3 has a brilliant 5 7 inch Full HD display with stunning picture clarity and vivid true to life colour Samsung have turbocharged the GALAXY Note 3 s new S Pen The new Air Command menu gives you quick access to the S Pen s best features And the Action Memo app lets you turn your handwritten notes into phone calls new contacts emails and more with just a few taps Features Stunning 5 7 inch Full HD display for a sharp crystal clear viewing experience in true to life colour Intelligent 13 megapixel camera with Best Face feature ensures everyone

    Original URL path: https://www.telstra.com.au/online-shop/business/business-phone-product.cfm?device=samsung-galaxy-note-3&plantype=tbpp-80-handset&flow=bizPostpaid (2014-01-05)
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  • Telstra - Business Shop - Sony Xperia Z1 Mobile Phone - $80 Business Performance Handset Plan
    Telstra SIM your device must be compatible with the Telstra Mobile Network 3G or 4G LTE For more information check your device specifications and see http www telstra com au mobile phones coverage networks networks What type of SIM card do I need Standard mini SIM Standard or mini size SIMs are used by most tablets mobile broadband devices and some laptops Common devices that use a mini standard SIM include the Samsung Galaxy Tab 4G Telstra 4G USB and BigPond 3G Mobile Broadband Micro SIM Micro SIMs are used by some newer tablets such as the Apple iPad Nano SIM Nano SIMs are used in the latest devices from Apple such as the iPad mini If you are unsure which size SIM you need check the documentation that came with your device or contact the manufacturer Important To use a Telstra SIM your device must be compatible with the Telstra Mobile Network 3G or 4G LTE For more information check your device specifications and see http www telstra com au mobile phones coverage networks networks How does Data Sharing work A Business Performance Data Share package lets you share your mobile data allowance with other SIM ready devices such as your tablet or USB mobile broadband device helping you to make the most out of your data allowance each month For example Bob runs a small landscaping business and uses his tablet to show designs to clients Bob chooses a Business Performance Data Share package with a mobile phone on a Small S Plan which gives him 1GB of data allowance His package includes a data SIM for his tablet and comes with 100MB of data allowance to use each month so Bob has a total of 1 1GB of data allowance to share across his phone and tablet while in Australia A Business Performance Data Share Package means Bob doesn t need to tether to his mobile phone which drains his battery and hinders him from receiving important work calls And it is convenient as its all charged to his single bill Important To use a Telstra SIM your device must be compatible with the Telstra Mobile Network 3G or 4G LTE For more information check your device specifications and see http www telstra com au mobile phones coverage networks networks Sony Xperia Z1 With a 20 7 megapixel camera on board the Xperia Z1 can deliver crystal clear photos regardless of lighting conditions You can even take blur free images when your subject is moving There are some cool added extras as well You can broadcast video live to Facebook so and your friend s comments pop up on the Xperia s five inch display in real time Plus the Xperia Z1 is waterproof which means you can capture vivid underwater images using the dedicated touch button Features Water and dust resistant with durable glass and an aluminum frame 20 7 megapixel camera with dedicated button for stunning photos and videos in all lighting conditions 5 inch

    Original URL path: https://www.telstra.com.au/online-shop/business/business-phone-product.cfm?device=sony-xperia-z1&plantype=tbpp-80-handset&flow=bizPostpaid (2014-01-05)
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  • Telstra - Business Shop - Telstra Dave - $80 Business Performance Handset Plan
    documentation that came with your device or contact the manufacturer Important To use a Telstra SIM your device must be compatible with the Telstra Mobile Network 3G or 4G LTE For more information check your device specifications and see http www telstra com au mobile phones coverage networks networks What type of SIM card do I need Standard mini SIM Standard or mini size SIMs are used by most tablets mobile broadband devices and some laptops Common devices that use a mini standard SIM include the Samsung Galaxy Tab 4G Telstra 4G USB and BigPond 3G Mobile Broadband Micro SIM Micro SIMs are used by some newer tablets such as the Apple iPad Nano SIM Nano SIMs are used in the latest devices from Apple such as the iPad mini If you are unsure which size SIM you need check the documentation that came with your device or contact the manufacturer Important To use a Telstra SIM your device must be compatible with the Telstra Mobile Network 3G or 4G LTE For more information check your device specifications and see http www telstra com au mobile phones coverage networks networks How does Data Sharing work A Business Performance Data Share package lets you share your mobile data allowance with other SIM ready devices such as your tablet or USB mobile broadband device helping you to make the most out of your data allowance each month For example Bob runs a small landscaping business and uses his tablet to show designs to clients Bob chooses a Business Performance Data Share package with a mobile phone on a Small S Plan which gives him 1GB of data allowance His package includes a data SIM for his tablet and comes with 100MB of data allowance to use each month so Bob has a total of 1 1GB of data allowance to share across his phone and tablet while in Australia A Business Performance Data Share Package means Bob doesn t need to tether to his mobile phone which drains his battery and hinders him from receiving important work calls And it is convenient as its all charged to his single bill Important To use a Telstra SIM your device must be compatible with the Telstra Mobile Network 3G or 4G LTE For more information check your device specifications and see http www telstra com au mobile phones coverage networks networks Telstra Dave Who s Dave Dave s your new best mate Like any good mate Dave is tough reliable and helps you when you need him Take him to work or your next adventure away Features Customers in 4G areas can browse the web like never before enjoy superfast downloads and stream video with ease IP67 rated for water proof and dust resistant Blue tick External RF port for better coverage in regional and remote areas 2500mAh battery to keep you going for longer Powered by Android with access to the Google Play Store to connect you to the web your email and

    Original URL path: https://www.telstra.com.au/online-shop/business/business-phone-product.cfm?device=telstra-dave&plantype=tbpp-80-handset&flow=bizPostpaid (2014-01-05)
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  • Telstra - Business Shop - Apple iPad Air - Mobile Broadband Business Member 4GB Plan
    Business Performance Data Share package with a mobile phone on a Small S Plan which gives him 1GB of data allowance His package includes a data SIM for his tablet and comes with 100MB of data allowance to use each month so Bob has a total of 1 1GB of data allowance to share across his phone and tablet while in Australia A Business Performance Data Share Package means Bob doesn t need to tether to his mobile phone which drains his battery and hinders him from receiving important work calls And it is convenient as its all charged to his single bill Important To use a Telstra SIM your device must be compatible with the Telstra Mobile Network 3G or 4G LTE For more information check your device specifications and see http www telstra com au mobile phones coverage networks networks Apple iPad Air iPad Air is 20 per cent thinner 1 and weighs less than half a kilogram so it feels unbelievably light in your hand It comes with a 9 7 inch Retina display the A7 chip with 64 bit architecture ultrafast wireless powerful apps and up to 10 hours of battery life 2 And over 475 000 apps in the App Store are just a tap away 3 Features 9 7 inch Retina display A7 chip with M7 motion coprocessor Built in Wi Fi 802 11a b g n with MIMO support Up to 10 hours of battery life 2 5MP iSight camera with 1080p HD video recording FaceTime HD camera iPhoto iMovie GarageBand Pages Numbers and Keynote apps included Over 475 000 apps on the App Store 3 iOS 7 and iCloud Available in space grey or silver Specifications Capacity 4 16GB 32GB 64GB or 128GB Display 5 9 7 inch Retina display 2048 by 1536 resolution 264ppi Chip A7 chip with 64 bit architecture M7 motion coprocessor Intelligent assistant 6 Siri Cameras FaceTime HD Camera 1 2 megapixel photos 720p HD video FaceTime video calling over Wi Fi or cellular 7 Face detection Backside illumination iSight Camera 5 megapixel photos Autofocus Face detectionv Backside illumination Five element lens Hybrid IR filter f 2 4 aperture HDR photos Video Recording 1080p HD video recording Tap to focus while recording Video stabilisation Face detection Backside illumination 3x video zoom Wireless and Cellular Wi Fi Cellular model Wi Fi 802 11a b g n dual channel 2 4GHz and 5GHz and MIMO Bluetooth 4 0 technology GSM EDGE CDMA EV DO Rev A and Rev B UMTS HSPA HSPA DC HSDPA 4G LTE 8 Data only 9 SIM Card Nano SIM Connector Lightning Battery Life 2 Up to 10 hours Dimensions and Weight 10 Height 240 mm 9 4 inches Width 169 5 mm 6 6 inches Depth 7 5 mm 0 29 inches Weight Wi Fi Cellular 478 g 1 05 pounds 1 Compared with iPad 4th generation 2 Battery life varies by use and configuration See www apple com batteries for more information 3 App

    Original URL path: https://www.telstra.com.au/online-shop/business/business-tablet-product.cfm?flow=bizTablet&plantype=tmbbm-35-device&device=biz-apple-ipad-air (2014-01-05)
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  • Telstra - Business Shop - Digital Business
    this plan what you need to pay and what happens if you cancel early Your included allowances expire each month You can have multiple Core Plans on your DOT Account but only one Core Plan at each of your sites A single DOT line can accommodate up to three digital voice calls at the same time whether they are calls you receive or calls you make The DOT router can also connect most dial up EFTPOS or fax machines for an additional monthly fee You can t share your included call allowance with other services on your DOT account Core plan Shared data allowance 1000GB data Local calls Unlimited Mobile calls Unlimited National calls Unlimited Included standard calls 1000GB SHARED data Starting at 265 per month including hardware Minimum cost 6 360 over 24 months Select Starting at 265 per month including hardware Minimum cost 6 360 over 24 months Excess data 0 1c MB capped at 300 per month Select DOT Digital Office Technology Core XL With this DOT Core XL Plan you ll be able to focus on the job that you love You get High speed broadband internet A massive 1 000GB data allowance which you can share between Core Plans on the same account The ability to share your data allowance between eligible services on the same account A digital fixed voice service with unlimited local calls National long distance STD calls and calls to mobiles in Australia A digital phone handset A router Wi Fi enabled Includes two analogue ports so you can plug in fax and EFTPOS terminals for an additional monthly fee View the Critical Information Summary for key details of this plan what you need to pay and what happens if you cancel early Your included allowances expire each month You can have multiple Core Plans on your DOT Account but only one Core Plan at each of your sites A single DOT line can accommodate up to three digital voice calls at the same time whether they are calls you receive or calls you make The DOT router can also connect most dial up EFTPOS or fax machines for an additional monthly fee You can t share your included call allowance with other services on your DOT account All included usage is within Australia Any unused allowance expires each month Excess data 0 1c MB capped at 300 per Core Plan per month You can share your shared data allowance between other Core Plans on the same account DOT is only available in locations where a broadband ADSL 2 service of sufficient quality is available A service qualification check will be done before you can order online Let s Make Sure Let s see if Telstra DOT is available in your area Why are we asking Our service check works best when you provide a landline phone number If you don t have a phone yet check the box below I don t have a business phone yet Your business phone

    Original URL path: https://www.telstra.com.au/online-shop/business/business-digital-business.cfm?contact=true&ti=td_tc-bundle-tbus-dot-case-study-page-request-a-call-back-page-top_1013 (2014-01-05)
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  • Telstra Business - Audio Podcasts
    Al Gore s profile was it Brian Bissaker Yeah no it wasn t Al Gore and I ll come to Al s position in a minute When there s been some growing demand for sustainability as an investment theme for some time and a number of our competitors have just gone down this path but we were relatively late to the market because we wanted to make sure if we went into this theme we were partnering with the very best firm we could find globally And when we first came across Generation our investment specialists were doing research on good performing well structured managers offshore and that s where Generation came up with David Blood who is the managing partner he is the guy as we said former MD well former Chief Investment Officer of Goldman Sachs Asset Management Globally Very well regarded and influential guy and he put together a very strong team and the investment performance from their UK fund which is where they re based was very very good So that investment credentials which was what really attracted us in the first instance however having said that with a guy like Al Gore as their chairman Al doesn t actually get involved in keeping the stocks but he certainly has a macro input into what s going on with global economy global politics banking science etc etc having a guy there with that sort of profile well doesn t hurt and indeed helps when looking to market into the Australian retail market Simon Hoyle So where does the whole idea of sustainable investing fit in with the typical Australian super funds view of the world Brian Bissaker It s been a growing theme and more so in relation to institutionally large super funds as part of the way they construct their portfolios It s becoming more and more part of the question they ask their fund managers do you look at environmental social and governance issues because there is a growing body of opinion that these sorts of issues do matter when generating investment performance So the institutional market is very much embracing it the retail market has had some options available but I suppose where you think now particularly with what s going on with sustainability as a theme in across society generally that the time has come for the retail market and hence our involvement in it is evidence of that Simon Hoyle So investing sustainably is not just a matter of taking a standard equity portfolio and then applying some sort of filter to knock out the stocks that you don t like is there a bit more to it than that Brian Bissaker Yeah it s a bit different In the past there s been themes called ethical investing or socially responsible investing etc but this sustainability is more than that it s not trying to just knock things out because someone s values are being offended by them Simon Hoyle Values in the sense of their ethics and morals Brian Bissaker Correct that s right it s trying not to make these sort of value judgments What it s trying to do is say look if an organization has got very good corporate governance and is able to deal with regulators look after its license to operate in a positive way then it can and it does get access to different markets because it has this good reputation etc etc If a company is good at looking after the environmental footprint and again it gets ticks in the box with government agencies with local other stakeholders etc So when you re looking at these environmental social governance factors it can and you look at those things in a sustainable long term sense there is a view and it s certainly Generation s view that this does drive performance If you can do these things better if you can look after your people for example your human capital is another element of sustainable investing so there are these themes which may not be readily well in the past have been readily apparent people just look at numbers There are underlying themes which people like Generation subscribe to the fact that if you look after these other underlying themes your numbers will be very very good Simon Hoyle So it sounds like rather than sustainable investing being a little pot that sits out on its own on the side somewhere and a superfund might throw a few dollars its way almost as an afterthought the idea of sustainability is migrating into the mainstream of equity funds management Brian Bissaker That s correct exactly right Simon it is becoming main stream and so people are integrating it as part of their overall analysis of the stock that they re looking at so in the past there has been some groups that have the financial analysts looking at the finances and other management criteria and then having if you like an ethical screen overlaid on that but what s happening now is the analysts who are looking at the finances are looking at the quality of management and part of that management quality are these sustainability factors Simon Hoyle Okay and how significant has the take up of this option been It s early days yet but it s an interesting way of viewing the world and it s got a profile with Al Gore there what s the response been Brian Bissaker It has look it s probably a bit too early to tell Simon we ve only had it open for 6 weeks and typically when you open a new retail fund it take some time you cant really tell until it s about 6 or 12 months out because for it to get big take up it needs to be on the approved list recommended list of retail research houses etc etc and that takes some time and we re just going through that process now Having said that we have some healthy flows already but we don t really know until 6 or12 months from now Simon Hoyle So this something you ve gone into not expecting a sort of short term payoff this is something you ve gone into with a longer term view Brian Bissaker Correct yes it s an alliance it s going to be there for a number of years we certainly had a relatively high profile launch of the product and that was good for an immediate understanding and awareness but the actual payoff is over a number of years Simon Hoyle That presumably requires a bit of patience and a bit of foresight in the view of your parent company as well so can you explain to me where Colonial First State fits into the Commonwealth Bank s overall strategy and structure in financial services Brian Bissaker Yeah sure the Commonwealth Bank has three main divisions and one of those divisions is wealth management and CFS fits within the wealth management division the other major company in wealth management is CommInsure which is Australia s largest life insurance company But looking at CFS the strategy for a bank like CBA of owning a wealth management business like ours is that we re seeing the assets being allocated to superannuation investments in Australia growing The total pool is upwards of 1 3 trillion and there s estimates to say that will grow to something like 3 8 trillion over the next 10 years which are very big numbers Simon Hoyle They re almost meaningless aren t they They re so big Brian Bissaker They re very big very big so you see that the growth is very much there and it s interesting to note that the reserve bank at the moment the total assets just in the banking sector are 1 8 trillion so you may speculate over the next ten years there may be a crossover between the assets devoted to superannuation and investment generally compared to the banking sector So if you re a large bank like CBA you want to make sure that you re part of that and hence they bought us Colonial First State seven years ago and it has been working with us ever since So that s where we fit in to the overall strategy so the bank has access to this growing superannuation investment pie Simon Hoyle Now as you ve mentioned super is a very fast growing area Growth of super obviously is largely underwritten by the superannuation guarantee which requires employers to contribute on behalf of their eligible employees 9 of their employee s salary to superannuation Now does that sort of guaranteed growth promote competition or is there a tendency in the industry for it to be a little less competitive than it might be because it knows this growth is going to happen Brian Bissaker No it s totally the former Simon the if you look at the structure of our industry it s the most competitive of the financial services industry and there are four or five main subcategories if you like as well as the retail funds which I operate in there s also industry funds there s company or corporate super funds there s public sector funds offered to the public service and there s also self managed superannuation funds Simon Hoyle Mmmhmmm Brian Bissaker So there s a large amount of choice and indeed for example the concept of a self managed super fund doesn t exist in a lot of foreign jurisdictions it s very unique to Australia Simon Hoyle That s a local beast is it the self managed fund Brian Bissaker Yeah it doesn t exist as such in the States or in the UK you can t actually do the sort of things you can do yourself offshore so in the Australian market we are I think we re as consumers spoilt for choice and my view is because there has been government policies underpinned with the 9 it s provided such a pool of savings as I ve said we re the fourth largest pool in the world of pension money that s privately run that you get innovation you get competition and that has been good Simon Hoyle So how important is scale then if competition is in fact quite intense How important is it to be a big player or is there still room do you think for specialists to carve out a decent living Brian Bissaker Yeah look it s important if you re in the big end of the fund market so the big industry funds the big retail funds the big corporate funds it s important to be there with scale because it costs a lot of money to run those funds and there s a lot of compliance and other issues you have to tackle so you can get economies of scale if you are big Where the boutique end of the market seems to work is more if you re an investment manager and you want to offer your services to a superannuation fund there s a lot boutique investment managers who have setup and there s low barriers to enter if you do that The other end of the market self managing your super you know small accounting firms offer that so there are some areas of the market where you don t need to have necessarily large scale but other areas where it does it is imperative Simon Hoyle Administration and lowering unit cost through scale is that the idea there Brian Bissaker That s right if you re on the big end of the market as we are the bigger you are the unit price drops Simon Hoyle Yep so how many people have does CFS employ and what areas of activity are they employed Brian Bissaker We have around 1200 employees and the bulk the biggest single group is in our operations area that s people who process your transactions or who talk to you on the telephone in our call centres so that s around about half of the 1200 people so we are a big processing shop We have approaching a million customers and we ll get that milestone some time next year so there s a lot of people we have to look after and make sure their transactions go through and they can talk to us and deal with us The next largest section is probably our distribution people who are out on the road talking to people and selling our product and then we have marketing and product ing and final compliance and all those other things Simon Hoyle So you ve got 1200 people supporting the better part of a million customers at what are Colonial First States assets under management now Brian Bissaker Yeah we re at around the 75 billion mark This is in the Australian retail market we also have an institutional arm which is a sister company to ours but just our retail market in Australia is 75 billion Simon Hoyle Okay now that suggests there s a fair bit of efficiency if you can support that size business with 1200 people How technology dependant are you on you know in maintaining that efficiency Brian Bissaker Very technology dependent Simon as you d imagine and our core we call it our registry system which records everyone s details how many how much value they have with us and their units etc that s a key driver in our efficiency and it s a great system it s lasted the test of time it s very scaleable So if you ve got a great call registry system and you ve got good Internet based capability phone systems etc then you can get some pretty good scale of those Simon Hoyle It must be a never ending process though staying on top of that sort of issue Brian Bissaker Always is Simon it s one of the challenges of the role and that s why we re all here Simon Hoyle Now you ve mentioned that in many facets the Australian superannuation industry in fact Australian financial services generally leads the world in technology product design and so on What s always baffled me is how such a small market small population became so sophisticated What are your thoughts on that Brian Bissaker Yeah I think there s a confluence of issues that has come together to give us this leadership of sophistication If you go back to like society s structure if you like we re a very stable society well governed democratic society very well educated and we re relatively wealthy we re well off you know we ve had we ve been blessed as a good you know farm resource sector farm sector and now moving into the services sector So we ve had the building blocks to support a well educated sophisticated financial services market so but on top of that we ve also had strong government policies You think about the super guarantee well that s done since it was introduced in 92 so that s 15 years ago before that we had award based super so we ve had some strong government policy enabling our market to grow and when you ve got markets growing like that it attracts the best and the brightest and Australia is a good place to live so people like to come here and come and live in the capital cities around the place and focus on financial services So I think it s a range of those issues and indeed it s not just superannuation and funds management where we lead in the world in many banking and finance applications we are right up there because of those elements that I ve just spoken about Simon Hoyle Now there s been talk around the place of the idea of establishing Australia as a financial services centre certainly a regional one and the idea of turning financial services into a real export industry Are there things that we can genuinely export to the world Do we have expertise that can translate into other markets Brian Bissaker I think there are certainly there s intellectual property IP around how you go about servicing and getting scale in areas like superannuation and funds management I know that we have and I ve certainly talked to a number of delegations from all around the world who come down to Australia to see how it works because our pension system if you like our retirement system is seen as world leading and indeed it was ground breaking the super guarantee and how that underpinned that growth And a lot of world economies are grappling with this growing demographic problem of people who are aging and they need to sort it out pretty quickly so we do have a lot of people from the UK the US even from China who come here and Asia to look at the Australian model So we are seeing increasingly that Australians are going offshore and I think particularly with Asia I think we ve got a real potential with the closeness of time zone the links we re developing in there and Asia is not as advanced as we are in the pension space for us to get in there and do some good things Simon Hoyle Is Colonial First State doing anything specific in terms of taking its expertise off shore If I remember correctly you have investment professionals in the UK already Brian Bissaker Yes we do and we also have them through Asia and we re getting into the US and that s our as I said before our global asset management division CFSGAMD it s called so those guys are busy developing that and have done very well in those markets From my side I look more at the what we call the platforms and superannuation style of business we are doing some reconnaissance up into various parts of the world and certainly the CBA has had some it s got some toe holds in places like China and Indonesia etc etc so we ll see what may come of that in the future Simon Hoyle Well you ve got a large growing business you ve got 1200 people working for you What particular challenges get thrown up by managing that number of people in an environment that s so competitive and so changing Brian Bissaker I think it s trying to keep them motivated and focused there s a lot of distraction a lot of full employment across the economy so to keep people really wanting to be here and to be part of the team we ve got to really focus on the culture we drive It s a culture which is a successful one which has a lot of trust and team spirit as part of it and can leverage each individual so that people feel good about being part of the organization and you can t underscore this issue around trust In my view it is the human element which really does set great companies apart where you get excellent people working alongside each other who can trust each other to delegate properly to get the job done to get back to you etc etc and it does you see it does give you a leverage So it s ensuring that the environment is set right to keep the people happy and keep them on board and setting a good governance around what you re doing We talked earlier about sustainability investing and one of the big themes in there was the way that you leverage human capital in an organization and if you do it well you get leverage and you can create sustainable investment return because if you get the people thing right it s hard to copy that so we focus a lot on that and if we do that well then we think we should have a better chance than average in going well in the future Simon Hoyle Well we ve been talking Brian Bissaker CEO of Colonial First State Brian it s been a pleasure talking to you today and thanks very much for joining us Brian Bissaker That s fine thanks Simon Close Bronwyn Darlington Valerie Khoo interviews Bronwyn Darlington founder of Rise Up Productions Telstra s Bronwyn Darlington audio podcast MP3 10 49MB Transcript You re listening to the People Planet and Profit podcast My name is Valerie Khoo and I m a journalist author and entrepreneur Every episode I ll be talking to experts innovators and leaders who are a making a difference in the world of corporate sustainability This episode we re talking about how your purchasing decisions can make a huge difference to the environment human rights and the lives of farmers and workers in developing countries We ll also be talking about how an increasing number of Australian corporations are paying closer attention to who is involved in their supply chain Many corporations are setting guidelines for suppliers to ensure that they re not involved with suppliers who facilitate unethical behaviours toward workers or who support processes that may destroy the environment But are these guidelines enough We talk to Bronwyn Darlington founder of Rise Up Productions The company designs and produces ethical and sustainable clothing and cotton goods for consumers and corporations All their profit goes to charities such as World Vision Opportunity International Oxfam Australia Habitat for Humanity and the Fred Hollows Foundation Bronwyn has held senior positions in manufacturing and mining companies including Blue Circle Minerals and Blue Circle Southern Cement both key heavy industry businesses for Boral and has consulted on behavioural sustainability and industrial relations and business strategy to companies like mining giant Exstrata Coal and many more As a result of her work with Rise Up Productions a company she founded in 2006 Bronwyn also consults to corporations on matching supply chains with sustainability objectives and principles setting practical and achievable guidelines to ensure ethical cradle to grave strategies Bronwyn thanks for joining us Valerie Khoo Bronwyn lets start with Rise Up Productions what exactly does your company do and why did you start it Bronwyn Darlington Well what we do is we design and we produce ethical and sustainable products a range of products where the market actually has a need or is perhaps ready to take those on and these range from fair trade clothing both for the promotional corporate market but also within the fashion sector I know for me I want to be able to wear clothing that has been fairly traded We also produce organic or alternative materials such as bamboo there s some great fabrics that are being created through very sustainable practices we also provide a recyclable or recycled products very much into the conference market so where a company s wanting to have a carbon neutral conference or a sustainable conference we provide all the normal materials that you would use from pens through to papers through to plastic folders and name tags that are 100 recycled material they re recyclable and at the end of the conference they are fed straight back into that process Valerie Khoo So where did the idea for this company come from Bronwyn Darlington Where we came from and why we started really came out of a thought from my mining industry experience where I spent a lot of time working with individuals helping them understand that while their company says that they need to be sustainable they need to be ethical How that practically means in a day to day basis is that it s all about choice it s about choice in whether you floor it on the big mining trucks and use extra fuel and you use up tyres or it s whether you actually take a conscious choice to modify your behaviour So one day I was thinking you know why can t my consumer choice do all the good that I want to do why can t I know that from the very growth of the seed or the fibre whatever it is right through to the end that good is done all the way along the line So there was a moment in time where I had somehow we d been working through a mining site and those guys had really got it they d really embraced it and they d changed their action but I couldn t simply buy a t shirt for my son for his birthday that met the same objectives I couldn t say that socially the process had protected individual community human rights or environmentally that it was organic or I understood that the manufacturing process didn t poison the poor farmers who are making it and economically I was sure as eggs someone was buying that fantastic yacht that one day I d particularly like and at the same time we need to be able to support those who can t help themselves Valerie Khoo And you thought you d personally do something about this situation Bronwyn Darlington So I thought well I m a 21st century girl in Australia and I have the choice to do something about it so I thought I would So that started the idea of what was a small project being Rise Up Productions making some clothing and has turned into a much larger business and really now what we do is we design and produce ethical and sustainable products across a number of markets from promotional fashion business and wherever we can see that a product is not easily available that meets our criteria and that s really socially protecting individual community human rights environmentally looking at agriculture and the manufacturing process right through to legacy with the minimal footprint and economically giving value to the poor and disadvantaged right through the production and the distribution of goods So really that s actually what we do now To fill that gap and recognise that people s attitudes and perceptions and state of mind is shifting just like mine was and that now s the time to do it Valerie Khoo Well that s certainly a huge undertaking Now you started the company in 2006 so what are some of the concrete wins or advances that you ve had since then Bronwyn Darlington Okay it s been a significant journey and one of the challenges has been to gain the certifications recognisable internationally the difficulty in starting up something like this is that there is not a lot around that s the same so if I couldn t buy a t shirt just looking at the whole process of manufacturing of the shirt identified that there s a lot of smoke and mirrors at the moment but there is a lot of good work being done with fair trade and with organic and certified products and also to be able to address the human rights element Within Australia we have a certification process called the no sweat shop certification which we ve spent the last time since starting gaining fair trade accreditation which means how things are traded traded fairly when we buy internationally but also the environmental certifications So when we say our products are organic they re certified organic and that standard is an international standard and anything that we make in Australia is certified no sweat shop manufacture so it s closing the loop And as part of that process we have designed and produced promotional products and promotional t shirts to support people like the Nature Conservation Council and the Walk Against Global Warming and the Save The Planet to test it out and we ve also begun the partnerships with organisations like World Vision Oxfam Opportunity International Habitat For Humanity Compassion Australia to be able to close that loop So we have designed the products now we have tested them out to the manufacturing processes and sold products but we ve also been able to get that certification that fundamental and important certification in place Valerie Khoo So you ve designed particular products and linked each of those products to a particular charity or aid organisation is that right So the more that that particular product is sold the more the respective charity receives is that correct Bronwyn Darlington We have agreements with each charity that s linked with each item of clothing so though for me it was very important to be transparent I would never want to be perceived as someone who in all honesty who was making money off the association with a charity And while we do need to look at return on the investment of the social dollar spent and I have no beef about that at all I think it s a very important part of it for us we felt that this was an opportunity to have a paradigm shift and to use the commercial methodology to support not for profit ventures So for example when we had the World Water Day which was back in March of this year we partnered with World Vision and produced t shirts that they were sold for 40 and 10 which was the profit of the t shirt went to World Vision Valerie Khoo Is it just t shirts or are you doing other products Bronwyn Darlington So for example another as we go forward we have the flip flops which we happened to be recycled rubber flip flops we call them thongs in Australia but I m learning in this global community to adjust my language just a little and that s a partnership with OpportunityInternational which is a wonderful micro finance charity who for those who aren t aware provides funding for the poorest of the poor to help them go through business and raise themselves out of poverty It s the concept of give someone a fish and they feed themselves for a day teach them how to fish and they will feed their family So for us again each item of clothing is attached with a specific charity but that s not the most important part it s the product that comes to market that is sustainable from the cradle right through to the legacy and for us that s the key part of the legacy Valerie Khoo So apart from the products that you have linked with these charities do you have other products that are available to consumers Do you have other products that you have sourced for corporates What else have you got apart from the products that are linked with the organisations Bronwyn Darlington Yes we do Valerie we have a whole range of promotional products to be able to support corporates who are trying to match their words to the market their sustainability objectives and their commitments with supply chains that include not just what they make themselves but how they present their brand to the market So these are products like t shirts where they are fair trade t shirts where they re organic or any promotional product that they use to present their brand but that needs the whole story very much told right through it so we have also recycled and recyclable products We ve looked for the gaps looked for where in our business where we could not just provide for ourselves something that met our own standards and we have begun to develop those products to be able to bring them to the marketplace Valerie Khoo And has the corporates been responsive to this Bronwyn Darlington Very much so as part of the whole process I provided and worked with some corporates just to assess what the interest was and actually not so much the interest but their willingness to act There is a lot to be said about saying that this is what we want to do we want to do good but actually having the will to act when there may be a price point that they are not necessarily quite so willing to pay has been a bit of a challenge So I conducted a survey with actually thirty eight companies to actually just get a real sense of whether green or socially responsible supply chain transparent products are actually important to their business in the first place and then to trace that through to consider what impact it would be to their brand for example if those products not just what they make but what they used to present their brand were actually found to be as poor in social or environmental substance and to think of what the impact might be if their poor environmental human rights or labour practices were actually publicly associated with their products And that actually has provided a great link into the corporate sector where people are very clear that they can t just talk the talk they actually have to walk the walk But there is a gap there is a gap in what they can actually do to do that so I have had some fabulous conversations that are turning into more than conversations with organisations such as Intercontinental Hotel Group who are very keen to ensure that those who stay at their hotels have a good experience sustainability wise not just a good experience in the hotel So they are very much looking at their whole experience of the holiday or the event in the hotel and the sustainability impact and preferences of their customers Valerie Khoo So which countries do you get most of your products from And tell us a little bit about the process you ve taken to ensure that your goods are ethical and sustainable Bronwyn Darlington We offshore we buy our products principally at this point through India and Pakistan and only through our supply chain which is fair trade accredited Perhaps I should just stop for a moment and explain the difference between ethical and sustainable when it comes to a supply chain because it is a bit confusing When you think of the elements of bringing a product to market There s really how the raw materials are produced and for us in what we re looking at either the raw materials are recycled such as in polypropylene a version of plastic or it s organic and organic isn t the answer to everything but as part of a process is very important especially for the farmers who are growing the product Once the raw materials are created how they are traded is actually very important and we are all more aware of the Make Poverty History campaign and the very core of that is the ability to fairly trade the products that the poorest of the poor make So for us our supply chain is inclusive of the fair trade certified products which means that the cotton we buy the price we pay is negotiated at the farm gate it s not based on the subsidised rates set across the planet across the globe but on what it takes for a farmer to truly grow that cotton and stay on the farm for his kids to go to school So that s fairly traded so it doesn t disadvantage the farmer they are paid when they deliver the goods and in all reality many of the farming practices and the trading means that many of these very poor farmers are not paid for up to three months or four months after they actually provide the cotton in our circumstance The next step is actually how things are manufactured so you have how the raw materials are produced How they re

    Original URL path: https://www.telstra.com.au/business-enterprise/resources-insights/audio-podcasts/index.htm (2014-01-05)
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  • Telstra Enterprise - FAQs - Conferencing
    a number of products does this discount apply to TVC A If you currently enjoy discounted price on usage based Telstra Conferencing audio and video services the effective charge rate would be the same whether you are using TVC or your other Telstra Conferencing products For example if you are currently using Telstra Conferencing s premium Self hosted service and have a discount plan the same discount would apply if you made an outgoing call to a plain old telephone from your TVC service Q Can you combine the Self hosted audio service with the integrated TVC VoIP A This situation may occur where you have decided to use you Telstra Conferencing premium self hosted account for audio conferencing and also want to connect a video mobile In this situation audio from the video mobile will be VoIP and will not be heard in the self hosted audio session To bring the mobile into the audio conference you will need to initiate an outgoing POTS call from TVC into your premium self hosted audio session Q Can a guest using a video enabled mobile or standards based ISDN end point see the data collaboration component of TVC A ISDN end points can see TVC the application or shared desktop For single screen ISDN CPE the video will be replaced by data when application sharing is activated by the TVC host Dual screen units will see both video and data A video enabled mobile user will only see the continuous presence video on their device Q What does a video mobile or video only standards based end point see A ISDN Video Conferencing end points as well as the mobile devices will view the TVC Continuous presence image This is the same image seen by all TVC participants Q How do I invite guests to a conference A Guest can be invited by simply informing them of the service URL and your virtual room number If you have enabled room security a further PIN will be requested If you use MS Outlook 2003 2007 simply use your calendar in conjunction with TVC s integrated client Basic connection details are automatically appended to your invitation You can also invite non IP guests from the invite menu If using a network number e g dialling a 3G mobile or ISDN room system TVC needs to know the device type To do this you need to add two pre digits to the network number you are dialling The pre digits are shown I the drop down invite panel Call charges will apply when using this feature Q How many video screens can be seen in a conference A You and your guests are able to see up to 8 video screens within any one collaboration session TVC automatically configures the layout to optimise the images The hosts has limited ability to re arrange the various images by using the drop down view button Depending on plan chosen Q What bandwidth is required A TVC will automatically configure itself to use your available bandwidth If there is insufficient bandwidth TVC may freeze video and or slow frame rates to accommodate The following approximate requirements will help in determining what would be required in a typical installation Business plans 348 kbps full duplex CIF Enterprise plans 768kbps full duplex 4CIF note if this bandwidth is not available the service will drop back to CIF quality Q Can I run TVC on a MAC A The current release of TVC does not support MAC end points Q What settings can I change A You have a named user account Telstra will set up an account name password and userID You can change your virtual room setting to include an additional password for higher security Q What is the security like on this product A TVC offers HTTPS support and encrypted user names and passwords Video and audio is not encrypted Q What if I want to add more guests than my limit allows A You will not be able to invite more guests than their licence limit however you can use your Telstra self hosted audio service as overflow for audio only participants if you need to Call charges will apply Simply dial in the service from TVC and ask your additional guest to dial into the audio service This will allow an additional number of audio only participants in the conference You can upgrade your plan refer to OCT Q What is the difference between business packages and Enterprise packages Enterprise packages differ from Business packages only in the maximum video quality that can be achieved In all other respects the packages are the same Enterprise packages allow a user to run up to 4CIF video quality Business packages are capped at CIF quality Note 4CIF will only be achieved if the PC has enough computational power see question 1 and that a sustained rate of 768kbps is maintained for the connection Q What is a named user A named user is an individual your company designates and identifies as an authorised conference organiser and administrator Each named user licence must be designated to only one user employee that is named user licences cannot be shared The Company must ensure that their users and employees comply with the named user licence restrictions The company may transfer a named user account to another person if one of your named user employees leaves his her current position for which the named user account was purchased Only named users are allowed to set up a conference For each conference at least one named user must set up the conference and must a Host the conference by entering it as a presenter and b Act as an organiser of the conference by using their organiser identification c The customer may only hold one conference per named user licence at any given time Q Do I or my guests need Active X enabled on our computers A Yes TVC plug in

    Original URL path: http://www.telstra.com.au/business-enterprise/enterprise-solutions/communications-collaboration/corporate-facilities/faqs/index.htm (2014-01-05)
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