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  • Symantec To Shut Down Backup Exec.cloud Service Because It’s Inadequate - Brisbane and Sunshine Coast IT Support
    later date in the meantime users are entitled to Backup Exec on premises backup software for 35 percent off list price Existing customers can continue using the service until one year after the service is shut down However as of January 6 2015 Backup Exec cloud Service will be completely shut down Symantec has decided to focus on more productive and feature rich cloud based applications that include the functionality customers want and need Customers want features such as synch share and mobile access Backup Exec cloud was not designed with these features in mind Symantec explained Backup services are extremely important for businesses today and are becoming more complex Today s businesses need to back up data from more than one location such as virtual machines mobile devices and cloud based services Fortunately cloud based options for backing up data are readily available In fact Symantec offers a variety of data protection products including hybrid and on premise backup and recovery In addition they offer Norton Zone for file synchronization and sharing Symantec will continue to invest in backup and recovery products that suit the needs of users including its on premise Backup Exec product and NetBackup software While the service and support will end on January 6 th 2015 customers can use the service for another year after the end date However it s important for businesses to think about migrating to another backup service to avoid data loss Your company s data is the culmination of your entire staff s work over the years What if a manmade or natural disaster occurred Ask yourself 1 Is your data backed up securely 2 Would it survive a manmade or natural disaster 3 Can you afford to risk your data To learn more about the best backup solution for

    Original URL path: http://www.smileit.com.au/symantec-to-shut-down-backup-exec-cloud-service-because-its-inadequate.html (2014-07-08)
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  • D-Link Releases a Series of Security Updates for Vulnerable Router Models - Brisbane and Sunshine Coast IT Support
    result of a bug built into at least eight different models of D Link routers discovered by researcher Craig Heffner a couple months ago Prior to the update an attacker would be able to log in as an administrator and change the router s settings While the affected models are old many of them are commonly used today The security updates are available for the following D Link router models DI 524 DI 524UP DIR 100 DIR 120 DI 604UP DI 604 DI 624S TM G5240 In addition some of these routers are fairly old and unable to support secure wireless encryption protocols such as WPA 2 Some of the routers may even require users to administer the router via Internet Explorer which isn t an ideal option for Mac users For most individuals updating an Internet router can be a difficult process A simple incorrect click or failure to follow the instructions can cause a variety of problems For this reason both individuals and businesses using a vulnerable router are advised to consult with an IT provider to assist with the update or consider upgrading to a newer device To learn more about the D Link router security updates

    Original URL path: http://www.smileit.com.au/d-link-releases-a-series-of-security-updates-for-vulnerable-router-models.html (2014-07-08)
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  • The Very Best IT Services For Brisbane Business - Brisbane and Sunshine Coast IT Support
    for Businesses in Brisbane Not only do we specialise in working with businesses in Brisbane we also help companies along the Gold Coast and Sunshine Coast Many of your peers in Coopers Plains Kenmore Springwood Chermside and Sandgate also trust the high quality IT support from Smile IT Smile IT is dedicated to keeping your technology investment up and running smoothly so you can focus on your business You can relax knowing our partnership with your organization means we take your IT personally and strive to keep your staff efficient with the IT services they require to drive your business forward Change the way you think about IT companies in Brisbane with Smile IT Think of us as your IT Services for business experts We strategically optimize and protect your business network while performing day to day maintenance that keeps your users from experiencing any downtime We help business with day to day IT services virtualization IT security and a wide range of unique IT support challenges Have Your Own Dedicated IT company working for you 24 7 Smile IT s IT support programs is built to cover all of your IT support needs from your employee workstations to your servers and even other devices on your network that are necessary for your organization s efficiency By performing regular maintenance and monitoring your systems 24x7x365 we can drastically reduce the amount of downtime your staff experience maximizing efficiencies and reducing costs Smile IT also helps Brisbane business move to the cloud and use cloud services efficiently We are your Office 365 consulting experts and Office 365 migration specialists Our team is always looking out for your business and your goals and can help you meet your IT needs as you expand Our proactive maintenance can keep your IT investments running

    Original URL path: http://www.smileit.com.au/it-services-brisbane-business.html (2014-07-08)
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  • Make Sure Your Startup Doesn’t Get Shut Down! - Brisbane and Sunshine Coast IT Support
    up causing more problems than it solves To avoid this develop a company wide cloud usage policy enforce it and limit usage to only those who need it Ensure Security Is Adequate When data is sent off site it s exposed to a certain amount of risk This risk is intensified by shared access when using cloud computing When data is stored in a collective repository it s vulnerable to threats from other cloud users the cloud provider and vulnerabilities within your business The answer is to create new provisions for data security Consider the protections and policies you already have in place Make sure they re adequate and provide the security you need Demand The Support You Deserve Different businesses require different levels of support from their cloud service providers If your cloud services are critical to your business it must be back up and running within minutes of a crash chances are you may even require 24 x 7 support from your provider Before signing a contract with a cloud service provider make sure your cloud package provides adequate levels of support for your unique business requirements If it doesn t don t hesitate and find another provider Watch Out For The Fast Money Guys As demand for cloud computing increases multiple IT providers are attempting to capitalize on the market Many of these companies offer innovative services at competitive prices but some simply want to make quick money They use negligent security measures unstable business models and have hidden fees or charges built into their contracts Prior to selecting a cloud service provider it s important to look for legitimate reviews and testimonials and get word of mouth referrals As a business you have a lot of choices regardless of the type of cloud solution you choose

    Original URL path: http://www.smileit.com.au/make-sure-your-startup-doesnt-get-shut-down.html (2014-07-08)
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  • The Benefits of a Using Local IT Provider Over a Long-Distance One - Brisbane and Sunshine Coast IT Support
    to use a Local Brisbane and the Sunshine Coast IT Provider On Site Support When you need to get your critical systems back online it s frustrating and time consuming to rely on support professionals from another side of the country or world who don t have the resources necessary to visit your facility When you work with a local IT company their technology experts can come to your location and diagnose the problem and immediately implement solutions to resolve the issue correctly Technology Training To maximize the value of your services and upgrades a local provider will make sure your staff understands how to make the most of them right after they ve been implemented While a distant IT company can provide training materials and support they can t be on site to lead training sessions work one on one with employees and answer important questions Disaster Recovery Natural disasters water main breaks and power failures can occur at any time These events can easily harm your technology infrastructure Rather than trying to describe the consequences of a disaster to someone over the phone a local IT provider can come to your location and evaluate the severity of the situation In a situation like this there s not much a remote IT service provider can do for your business Personalized Attention Your business is unique and likely doesn t align with a one size fits all IT approach Many remote IT service providers try to implement generalized solutions because that s what they can easily sell They don t know or even care to know that you require more unique solutions to grow your business With a local IT service provider you can receive the personalized attention you deserve Use a Local Brisbane and the Sunshine Coast IT Provider

    Original URL path: http://www.smileit.com.au/the-benefits-of-a-using-local-it-provider-over-a-long-distance-one.html (2014-07-08)
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  • Even The “Big Guys” Get Breached! - Brisbane and Sunshine Coast IT Support
    occurred around the same time as the Adobe breach The most interesting fact is that the hijacked data has shown up on the same Internet servers where stolen Adobe Systems source code and customer data had been found in the past This suggests the same hackers are responsible for both breaches So whose fault is this I ll let you decide The Adobe breach was massive hackers accessed source code for their software as well as passwords and sensitive information for almost three million customers The details pertaining to the PR Newswire hacking are still unfolding but chances are it s part of a larger hacking initiative The PR Newswire breach affected customers in Africa Europe the Middle East and India in particular And now the same thing is happening to others in the PR industry This is a potential worldwide problem If the stolen data falls into the possession of groups that are trying to affect economic and political stability the consequences of this breach could be disastrous If unlawful press releases go out from these sites with misleading statements this could affect major companies disrupt stock markets affect consumers confidence and affect entire world economies So What Can

    Original URL path: http://www.smileit.com.au/even-the-big-guys-get-breached.html (2014-07-08)
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  • Do Plumbers Need Great Computer Services? - Brisbane and Sunshine Coast IT Support
    that enable plumbing companies to introduce positive changes throughout the entire business With the right software in place vehicle tracking allows plumbing contractors to meet major improvements for a small investment In the plumbing industry engineers spend a large part of their day on the road and managers are required to find a way to oversee and protect their staff from a distance One of the most important aspects of maintaining a successful plumbing firm is developing a reputation for ideal customer service With tracking technology companies can easily achieve this by providing key data that allows managers to make sure customers are updated with accurate arrival times and notifications on the status of engineers Tracking technology also promotes financial business benefits with the obvious benefit of reduced fuel costs The software encourages drivers to plan more cost efficient routes and detailed journey information which promotes improved driving practices With tracking in place engineers are more likely to self monitor their driving behavior This reduces carbon emissions thus improving the company s environmental commitment while saving on fuel charges Managing Inventory Plumbing companies must watch inventory on all equipment including equipment in use by employees When tracking this information carefully and correctly the business owner can invest in equipment while knowing that any missing inventory can easily be tracked to the employee responsible for it If inventory reaches a certain threshold the plumbing company s inventory management system can be programmed to notify managers who can reorder that product before the company runs out This helps to avoid running out of products and securing too much capital in inventory Inventory management software a computer based system can track inventory levels orders deliveries and sales Prior to inventory management software inventory data was generally stored in hard copy form or spreadsheets

    Original URL path: http://www.smileit.com.au/do-plumbers-need-great-computer-services-2.html (2014-07-08)
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  • October is National Cyber-Security Awareness Month Have You Conducted Your IT Security Action Plan? - Brisbane and Sunshine Coast IT Support
    level of IT Security It s a scary world and the Internet as wonderful as it is can bring disaster to the doorway of your business You must ensure your IT infrastructure is protected against these threats Plus you need to ensure your physical IT assets are protected as well Your IT security professionals at SmileIT can help you Develop and Implement a Comprehensive IT Security Policy that spells out to your staff vendors and clients what steps you will take in the event of a disastrous cyber attack This will give you and them the peace of mind that your data and IT assets will be protected and confidential no matter the circumstance Secure IT Systems and Networks so your IT infrastructure is securely constructed maintained and monitored Assess the Vulnerability of Programs and implement a risk management strategy with anti virus anti spyware anti spam firewalls and application updates Protect and Securely Backup Your Data with encryption techniques remote and automated backup solutions and data replication in a safe off site location Protect Your IT Equipment and Limit Physical Access to IT Devices such as your servers and computers using locking racks passwords and other security processes and strategies Use Control Measures To Limit Access to Your IT System to Designated Users Only using complex passwords multi factor authentication processes and privilege models with specialized access modes Test and Monitor Your Internal and External Systems to Detect Vulnerabilities and Weak Spots with solutions to fix and proactively monitor them for future vulnerabilities Protect your business from potential cyber attacks today Call SmileIT our IT security professionals can help you conduct an IT Security Action Plan We can be reached at 07 3173 1991 or email us today at peter smileit com au Client Success CoalMont Pty Ltd is

    Original URL path: http://www.smileit.com.au/october-is-national-cyber-security-awareness-month-have-you-conducted-your-it-security-action-plan-2.html (2014-07-08)
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