archive-au.com » AU » I » IDSGROUP.COM.AU

Total: 182

Choose link from "Titles, links and description words view":

Or switch to "Titles and links view".
  • IDS Group > Services > Surveillance
    Plan Resources and Training Video Services Process Serving Investigations Surveillance Location Enquiries Background Screening Policies Quality Statement Privacy Statement Pricing Policy Complaints Handling Procedure Instruct IDS Service of Documents Locate Person of Interest Investigation Surveillance Field Call Links Employment Current Positions Fees Latest News Information Brochure Price List Instruct IDS Online Instruct IDS Printable Form Contact Us Back to Services Request a Quote Surveillance IDS Group is a Queensland Government licensed independent investigation agency Our surveillance clients include Government departments insurance companies self insurers numerous law firms and many corporate businesses throughout Australia The keys to IDS credibility as a specialist surveillance agency are its many years of surveillance experience combined with its innovative methods using the latest technology IDS Group also undertakes surveillance in conjunction with or in support of factual investigations and has the ability to undertake multi faceted investigations employing various investigative methods Our clients can therefore benefit from using a single source provider for all investigative requirements We provide a personalised hands on approach to surveillance and liaise closely with our operatives and clients to achieve investigation aims and objectives IDS Group is a member of the Institute of Mercantile Agents World Association of Detectives W

    Original URL path: http://www.idsgroup.com.au/Services/Surveillance.aspx (2013-02-03)
    Open archived version from archive


  • IDS Group > Services > Location Enquiries
    Recovery Plan Resources and Training Video Services Process Serving Investigations Surveillance Location Enquiries Background Screening Policies Quality Statement Privacy Statement Pricing Policy Complaints Handling Procedure Instruct IDS Service of Documents Locate Person of Interest Investigation Surveillance Field Call Links Employment Current Positions Fees Latest News Information Brochure Price List Instruct IDS Online Instruct IDS Printable Form Contact Us Back to Services Request a Quote Location Enquiries IDS Group is a recognised expert in the field of locating persons of interest In conducting location enquiries IDS uses a number of open source databases subscription databases only available to our Agency as a licensed investigation and commercial agency firm and other technical methods and processes IDS believes that when conducting location enquiries accuracy and verification of information obtained is critical Accordingly the results of searches conducted are generally confirmed through a number of separate sources in order to ensure that reasonable and factual based conclusions have been reached We are able to conduct location enquiries anywhere in Australia therefore allowing us to exist as a single source provider for all of our clients location enquiries requirements IDS Group is a member of the Institute of Mercantile Agents World Association of Detectives W

    Original URL path: http://www.idsgroup.com.au/Services/LocationEnquiries.aspx (2013-02-03)
    Open archived version from archive

  • IDS Group > Services > Background Screening
    Statement Pricing Policy Complaints Handling Procedure Instruct IDS Service of Documents Locate Person of Interest Investigation Surveillance Field Call Links Employment Current Positions Fees Latest News Information Brochure Price List Instruct IDS Online Instruct IDS Printable Form Contact Us Back to Services Request a Quote Background Screening IDS is a specialist Background Screening Agency with recognised credibility and experience IDS background screening services can help eliminate doubt about the integrity of individuals with whom you intend to deal with particularly when significant interests are at stake By outsourcing Background Screening to a Government Licensed Organisation with professional indemnity insurance you are protected from potential risks It is important that corporations and government ensure that they are actually taking steps to minimise risk and protect valuable reputations IDS is a recognised expert in this area of investigations and regularly delivers presentations and training to Government Agencies on Investigative Methods Sources in respect to locating persons of interest and gathering intelligence IDS is also regular guest facilitator to the Queensland Police Service s Intelligence Training Program IDS is a member of the National Association of Professional Background Screeners and are a founding member of the Asia Pacific Chapter APAC From comprehensive background

    Original URL path: http://www.idsgroup.com.au/Services/BackgroundScreening.aspx (2013-02-03)
    Open archived version from archive

  • IDS Group > Policies
    Screening Policies Quality Statement Privacy Statement Pricing Policy Complaints Handling Procedure Instruct IDS Service of Documents Locate Person of Interest Investigation Surveillance Field Call Links Employment Current Positions Fees Latest News Contact IDS Group Phone 61 7 3210 5000 Fax 61 7 3229 7323 After Hours 0400 007 999 Send Email Office Level 5 231 George Street Brisbane City QLD 4000 Australia View Street Map Postal PO Box 13173 George

    Original URL path: http://www.idsgroup.com.au/Policies.aspx (2013-02-03)
    Open archived version from archive

  • IDS Group > Policies > Quality Statement
    3210 5000 Fax 61 7 3229 7323 After Hours 0400 007 999 Send Email Office Level 5 231 George Street Brisbane City QLD 4000 Australia View Street Map Postal PO Box 13173 George Street Post Office Brisbane QLD 4003 Australia DX DX 40166 Brisbane Uptown QLD Back to Policies Quality Statement A QMS has been identified as a key priority to assist in the achievement of IDS business objectives As a consequence IDS is implementing the following key initiatives Fostering a quality culture within IDS focusing on systematic approach continuous improvement and client focus Increased opportunities for key stakeholders to provide feedback Growing its network of business relationships In order to reach these goals IDS has set the following corporate quality objectives To implement a quality system which forms a practical basis for IDS to achieve its quality objectives and meets the requirements of ISO 9001 2008 To achieve certification to that standard To periodically review compliance and progress against quality objectives and make improvements when practicable To provide basic quality management training to all IDS personnel within one year and ensure that new staff are inducted into the QMS To engage a quality auditor when required eg To carry

    Original URL path: http://www.idsgroup.com.au/Policies/QualityStatement.aspx (2013-02-03)
    Open archived version from archive

  • IDS Group > Policies > Privacy Statement
    Website Policy This website privacy policy applies to the information we collect from you when you use the IDS website We may collect personal information from you online when you complete a form on this Website for example if you send us a general inquiry or fill out one of our specific forms for particular services or when you send an email to us We may ask you to provide your name address e mail address and contact telephone number Sometimes these will be your business contact details and other times these details will identify how we can contact you at home How do we use personal information collected online If we collect personal information from you online we may use it to provide you with our products or services or with other information you have requested and to communicate with you effectively From time to time we may also undertake online customer surveys to collect statistics about our customers for research and product development purposes These surveys help us to develop new products and services to meet your needs Again whether or not you participate in these surveys is your choice Other important privacy issues In order to protect your privacy We do not sell or give to other persons or organisations lists containing your personal information We will not disclose any personal information we hold about you to any third person without your written consent or your implied consent You give implied consent when you indicate to us that you wish to obtain information about goods or services supplied by third parties We protect your privacy by restricting access to personal information about you to those IDS staff who need it either to process your query or to provide you with the services you have asked for or

    Original URL path: http://www.idsgroup.com.au/Policies/PrivacyStatement.aspx (2013-02-03)
    Open archived version from archive

  • IDS Group > Policies > Pricing Policy
    5000 Fax 61 7 3229 7323 After Hours 0400 007 999 Send Email Office Level 5 231 George Street Brisbane City QLD 4000 Australia View Street Map Postal PO Box 13173 George Street Post Office Brisbane QLD 4003 Australia DX DX 40166 Brisbane Uptown QLD Back to Policies Pricing Policy IDS does maintain a Schedule of Fees When providing a quote for work to be completed IDS will calculate that quote in accordance with the Schedule However these fees can sometimes vary depending on the type location and nature of each assignment IDS attempts to provide a quote which will encompass all work to be completed However there will be occasions where the fees charged will be more than the fee quoted This can be due to contingencies or circumstances outside the control of IDS Before spending the increased fees IDS will whenever possible seek the client s instructions to incur those extra fees however there will be occasions when this is not possible and the extra fees may out of necessity have to be incurred If you require a Schedule of Fees please contact our office Please note that IDS does not perform pro bono or contingency work We

    Original URL path: http://www.idsgroup.com.au/Policies/PricingPolicy.aspx (2013-02-03)
    Open archived version from archive

  • IDS Group > Policies > Complaints Handling Procedure
    Officer IDS Group PO Box 13173 George Street Post Office BRISBANE QLD 4003 Email Address ids idsgroup com au To ensure that we can deal with your complaint effectively and efficiently we require that you provide us with the following information Your name address and phone number Your reference number which we supply to you Our client s name if we were not conducting work on your behalf and Sufficient detail about the complaint so that we can undertake an investigation e g nature of the complaint dates names amounts phone numbers reference numbers IDS Responsibilities To resolve all complaints in a way that is fair to both you and to IDS To resolve your complaint in accordance with the Complaints Handling Principles To continuously improve our business and processes To take sufficient time to complete necessary investigations into the complaint and to keep you informed of the expected completion date or progress made Complaint Principles Commitment IDS is committed to the efficient and fair resolution of complaints and resources for this purpose will be available Fairness The complaints handling process must always be fair to both the complainant and the staff of IDS Visibility The complaints handling process is to be well publicised internally and is to be available to all members of the public and staff and shall include information on the right to make a complaint Access The complaints handling process is to be available to all Information on making and resolving complaints is to be available easy to understand and use and in plain language Assistance Where required IDS staff will provide any support required by a complainant in making a complaint Responsiveness Accountability Complaints will be dealt with in a timely and efficient manner Complainants will be treated courteously and kept informed of the progress

    Original URL path: http://www.idsgroup.com.au/Policies/ComplaintsHandlingProcedure.aspx (2013-02-03)
    Open archived version from archive



  •