archive-au.com » AU » I » IDEXX.COM.AU

Total: 283

Choose link from "Titles, links and description words view":

Or switch to "Titles and links view".
  • IDEXX Terms and Condition of Sale
    or replace a nonconforming product with a new product or at our option with a serviceable used product that is functionally equivalent or superior to a new product in performance and will return such product to you transportation and insurance prepaid and 2 for software use reasonable commercial efforts to provide modifications to any nonconforming software to attempt to make it conforming Our warranty on replacement parts and product repairs extends for the remainder of the applicable warranty period Our exclusive liability and your sole remedy for non conformity or breach of any limited warranty shall be repair or replacement or modification in the case of software of a nonconforming product that does not meet our limited warranty If after reasonable efforts we are unable to repair or replace a nonconforming product or to make software conforming your sole remedy and our exclusive liability is a refund of the purchase price or license fee paid to us for the product minus depreciation for use on the basis of straight line depreciation for three years upon your return of the product You may contact our customer service telephone number in your invoice or product instructions for further warranty information Warranty support is available during our normal business hours at our service locations except holidays You must make any claim within the applicable warranty period In case of malfunction you must first contact IDEXX Customer Service by telephone at our number provided in your product documentation Our service personnel will guide you to attempt to correct reported problems yourself If you wish to receive electronic support you must maintain an electronic link up with us as we may direct from time to time If telephone or electronic support is not successful we will give you further instructions We have no obligation to provide on site service If it is necessary to return the product you must do so transportation and insurance prepaid to our designated facility for examination Before you return any applicable product you must perform a full system back up of your data We must issue you a Return Authorisation Number before any return If the product is nonconforming we will return the repaired replaced product to you transportation and insurance prepaid in accordance with our limited warranty as described above If we determine that the reported problem is not covered by our warranty we will attempt to repair replace the product at your cost at our then standard rates for such work or return it as you instruct and at your expense All exchanged parts and products become our property For software products we shall use reasonable commercial efforts to attempt to resolve nonconformities in a time frame reasonably proportionate in our judgment to the severity of the problem and to provide periodic modifications that we otherwise make available to other supported customers free of charge We shall provide this support only for the two most current release versions of the software If you have a networked installation and if a system malfunction occurs you are responsible for contacting your network support provider first to determine that the issue is not due to network problems before contacting us for IDEXX product support Your Obligations You must take reasonable care of the products maintain them in a clean and appropriate environment and carry out the routine maintenance recommended by us in the applicable user guide instructions or other documentation or otherwise communicated to you from time to time You must provide reasonable supporting data to help identify reported problems You must promptly install new release versions of software that we may periodically send you and you must upgrade your operating system software as we may periodically recommend We are not liable for loss of your data we strongly recommend that you regularly perform a system back up on applicable products and archive your data to minimise loss in case of a malfunction Exclusions for Improper Use Etc We do not warrant the performance of our products if you use them other than in strict accordance with our product instructions if you use them on or in conjunction with products or services not provided and configured by us or if you install any software applications on your products other than those applications that we provide you Failure to use only our authorized products or services in or on your products voids our warranty obligations to you Our warranty does not cover damage resulting from any causes external to our products such as negligence or improper use or handling casualty external electrical fault failure to follow packing or shipping instructions use of unauthorized products in conjunction with our products computer viruses spyware malware worms or other harmful programs or repairs or modifications made by anyone other than us or our authorized service providers We will repair normal wear and tear damage only to the extent required for proper functioning of equipment cosmetic damage is not covered Disclaimer of Additional Warranties Except as stated in this limited warranty we make no other warranty representation or condition express or implied written or oral and there is no warranty of merchantability fitness for a particular purpose title or non infringement We do not assume nor do we authorise any employee agent distributor or other person to assume for us any other liability in connection with our products 4 Limitation of Liability We are not liable for failure to perform under this Agreement due to circumstances beyond our reasonable control Under no circumstances will we or our licensors be liable to you or any other person for loss of profit or use special incidental consequential indirect exemplary punitive or multiple damages including but not limited to loss of revenue loss of business loss of or damage to goodwill loss of expected profits or savings loss of data or equipment or for business interruption or any expectation benefit or liability to any third party arising out of the manufacture sale supply or use of our products or

    Original URL path: http://www.idexx.com.au/html/en_au/corporate/terms-of-sale/australia-terms.html (2014-01-05)
    Open archived version from archive


  • What's News? Edition 5
    It s always been there really from my days in practice to my days in R D to my current role veterinary pathology is central to every field of veterinary science Any additional qualifications along the way I went straight from high school to vet school in the hip and groovy 70 s After a few years in practice I missed academe enough to go back and do a masters by research in the area of pharmacology which I have always had an interest in but not because of having experienced the hip and groovy 70 s mind you So what are you doing here at IDEXX My principle role is amongst other things to coordinate the various aspects of the medical education programs that IDEXX runs both internally and for the veterinary profession I am also involved in providing scientific support for the launch of new products and in coordinating clinical studies What s your passion outside of work I have to say that I am a tragic and addicted cruciverbalist And finally some quick fire questions If you could change one thing what would it be A 50 note when buying a 1 50 pack of gum If you could be any person who would that be I always thought that there is a big unmet need for pathology superheroes we need Macrophage Man or Blast Cell Boy Not sure what my superpower would be though Favourite book That s a hard one I think it would have to be the first book I ever read when I was 7 or 8 which was Norman Lindsay s The Magic Pudding Favourite TV Show and why I don t watch a lot of TV but I love just about any British comedy going back to Monty Python and Hitch Hikers Guide to the Galaxy The Young Ones Blackadder I like the non PC nature of British comedy it does not take itself too seriously Favourite Meal Anything made of food Favourite person Stephen Hawking a soaring intellect despite the most severe physical challenges Do you have any pets Lots of possums bandicoots bluetongues scrub turkeys but sadly not domestic pets but I am personal physician by royal commission to my parents cats Further professional education IDEXX Spring 2013 July was a busy month with Dr Fred Metzger DVM MRCVS DAVP touring and giving his is insights to Australian veterinarians Here are a just a few comments from the veterinarians who attended one of Fred s seminars when asked What will you change in your practice following today s seminar Do a blood smear with every blood profile run and look at dot plots more Be more proactive about recommending blood screening even in healthy animals Give clients what they want An answer Introduce Mandatory Preanesthetic testing Keep the animal human bond front of mind Run more CBC analysis in house Don t always give clients the choice not to run bloods compulsory bloods In house pathology do more One

    Original URL path: http://www.idexx.com.au/html/en_au/smallanimal/idexx-newsletter-whats-news-ed-5.html (2014-01-05)
    Open archived version from archive

  • What's News? Edition 4
    lot of Australian vets of the time did and I moved to UK for 18 months of locums So when did pathology first come onto the horizon Whilst the veterinary work was really rewarding I found myself always worried about 5 10 of my cases and what was really going on So on my return to Australia I got a job at the regional laboratory in Orange It was there that I learnt the trade and as most pathologists of the day did it was all on the job And when did you embark on the qualifications I had a 2 year stint refining my pathology training at University Davis California to attain my American boards Since then I have not looked back So what are you doing here at IDEXX My journey with IDEXX started in December 1995 Primarily I am involved with anatomical pathology But I do the clinical work as well For example this morning I was focused on our haematology and biochemistry samples and ensuring we got the results and interpretation out to our clients on time What s your passion outside of work Riding bikes I love the exercise and the group is really enjoyable company The only time it s not so enjoyable is when I m falling off That seems to happen too frequently when you are riding as a group And finally some quick fire questions If you could change one thing what would it be That is a good question what I would change I d like to think that we could all get on in this world after all we are all the same at heart If you could be any person who would that be Me What s the point of changing although with the tennis season in full swing in Europe it would be nice to be Djokovic I m sure he is in for a good pay cheque Favourite book I love Fiction based on History especially J A Michener s Hawaii Texas and Tales of the South Pacific The latest book I read is David Walsh Seven Deadly Sins it s a book about Lance Armstrong that was released prior to what we all know now I think David hits the nail on the head in this book and he took a lot of flak for it too Favourite TV Show Big Bang Theory Favourite Meal A nice steak medium rare with no sauce Favourite person Judy my wife Do you have any pets Three cats Tess Mia and Holly all female ginger moggies They all arrived home on the same day There was supposed to be two but we ended up with three and they are all ginger Interviewers Comments That s pretty rare to have 3 female ginger cats I hope you placed a Lotto ticket on that day Richard Miller BVSc MSc PhD DACVP MACVSc Where did the journey start for you I m Brisbane born and bred A family friend was a vet and that kindled my interest That coupled with always having dogs and cats and the occasional budgie and a pet tortoise I guess it was a fait accompli really Which University did you attend I attended the University of Queensland and then I did my MSc and PhD at James Cook in Townsville My PhD was in horse skin diseases so Townsville was a great place to rack up the cases And what did you do after college General practice in Maleny west of Caloundra it was a clinic with multiple branches and included ambulatory mixed practice So there was a fair mix of work and as a new graduate I did pretty much what I was told to When did pathology come onto the horizon After 2 years in Maleny I thought I would do some post grad work It was then I decided to give the pathology stream that was on offer a go So I guess I stumbled upon pathology by accident I loved the problem solving that the pathology entailed and the research satisfied my desire to find out new things After gaining my MSc and based on my new qualifications I applied for a job in Louisiana as a lecturer in anatomical pathology and assisting veterinary student classes I loved the time at Louisiana the people and the creole food really suited my life at that time However with a young family and two kids I had a vision to set up a lab in Brisbane that was back in 1985 So in keeping with the American theme on July 4th we returned to Australia and a few months later I opened up VSS and the rest is history How has your roll changed at IDEXX I was chief pathologist for 5 years subsequently moving to IDEXX in the UK to work in the Wetherby lab I returned to Australia in 2008 and have been working in the Brisbane lab ever since What are you working on at the moment I spend most of my time doing histology but we do everything as a team here to get the work done and out to clients in a timely manner What s your passion outside of work Bush walking or rambling as it is called in UK and bird watching Wherever I am I like the outdoors and bird watching It means early starts as in Australia most of the birds are quiet in the middle day My personal goal is to see 250 different species a year Australia to date has about 460 species identified And finally some quick fire questions If you could be any person who would that be I don t have hero s I am comfortable being me Favourite book Morecombe s field guide to Australian Birds Favourite TV Show The Mentalist Favourite Meal Anything with chicken Do you have any pets No pets since England Further professional education at IDEXX Laboratories Winter 2013 The cooler months of the year

    Original URL path: http://www.idexx.com.au/html/en_au/smallanimal/idexx-newsletter-whats-news-ed-4.html (2014-01-05)
    Open archived version from archive

  • What's News? Edition 3
    Laboratories What lured you into Veterinary Medicine Neill I am a bush kid with a background is one pub country towns Born way out west quite literally at the end of the Rockhampton line in a town called Springsure The town had a spring that never failed hence the name Springsure So what lured you out of the Bush I had to go to Boarding school and after that my bush background made a transition to Vet Science a natural one So I presume you attended the University of Queensland Yes it was a great experience and my lecturers there steered me towards pathology We had brilliant teachers in aspects such as Physiology Zoology and Pathology In fact the lecturers were so dedicated we would often have complimentary Saturday lectures These were well attended despite the Regatta Pub also being well attended the night before After University It was pathology all the way for me Whilst I did do a few locums I really began my career at a state lab ARI Yeerongpilly I then moved south to Melbourne Vet school this was my first interstate foray Initially I went there to do a PhD but ended up staying for 20 years I did break up the time at Melbourne with a few years at Saskatchewan a prairie state a little bit west of Springsure At Saskatchewan I had a teaching job and it gave me a base to travel and do the ACVP exams After another few years at Melbourne I moved back to Brisbane and joined VPS as a Partner later becoming IDEXX So what are you doing here at IDEXX now I am primarily an Anatomical Pathologist but still find Clinical pathology fascinating That leaves me with a split in duties of roughly 70 anatomical with the balance Clinical Anatomical Pathology is primarily Histopathology diagnosis on biopsies With the advent of Ultrasound guided I am doing more internal What about Cytology Cytology is the Clinical pathologists baby they love it What are you working on at the moment As a spin off from our diagnostic work I am working with Emma who heads up the Histopathology lab by collating our work on paramyxoviral infection in Snakes The punters know it as OPMV Whilst Emma has done all the heavy lifting we are looking to publish a paper latter in the year Why snakes I guess we were in the right place at the right time in that we have specimens from over 200 cases to collate and analyse from an outbreak in Australia over the past 10 years The disease causes encephalitis and Pneumonia very much like Distemper in dogs and is affecting snakes in Zoological establishments It s spread via the respiratory route with subclinical infection common So whilst extensive trade and movement of snakes continue it s likely to remain a problem Why is that important for IDEXX IDEXX is committed to research and development and adding back to our committees In this regard IDEXX has become a centre of expertise for OPMV So with all that s going on at work what s your passion outside of work I enjoy meeting friends for coffee Needless to say Neill and I had just enjoyed the best coffee east of Rome And finally some quick fire questions If you could change one thing what would it be My Yarns for Porsche Boxter If you could be any person who would that be I don t think anyone would like me eying off their persona Favourite book Gibbons Decline and Fall of the Roman Empire the people change but the characters remain the same Favourite TV Show I m having trouble finding the right channel for Johnny Cash on Sunday night Does anyone know where he has gone Favourite Meal Anything I don t have to prepare Favourite person I have soft spot for Dr Martin he a Dr that can t stand blood It s a program on Sunday nights Do you have any pets We have a large family of friendly geckos they establish their own patrol areas so I haven t managed to name them all Interviewers Comments Thanks Neill This has been a lot of fun I ve learnt more about snakes today than I did in an entire Veterinary Degree Thanks Susan Boyd BVSc CertSAM MACVSc Dip ACVP Specialist Veterinary Clinical Pathologist IDEXX Laboratories Who where did you train as a vet The University of Qld And what did you do after college After a short spell in small animal practice I went to England spending 2 years travelling and taking locum positions then settled into permanent small animal practice outside London Eight years after graduating I undertook a residence in clinical pathology at The Royal Veterinary College After gaining my clinical path qualifications I spent a year working in a private diagnostic laboratory in the UK before returning to Australia and commencing work with IDEXX So what are you doing here at IDEXX I work in clinical pathology I enjoy diagnostic work in particular interesting cytology and haematology cases where patient follow up is available Exotic species haematology is sometimes challenging but definitely interesting What are you working on at the moment My time is spent doing diagnostics the case load meaning other activities are limited at the moment My other roles at IDEXX have included training haematology scientists to read blood films and updating protocols I have a small bundle of interesting cytology and haematology cases I d like to publish when time permits Why is that important for IDEXX The diagnostics are focussed on meeting clients needs in the time frame they require Scientist training is important for ensuring our quality standards are high What s your passion outside of work I m passionate about puffin spotting on the Scottish coast and islands sadly not something I get to do very often now I m also a keen gardener Although my garden won t win any prizes it is

    Original URL path: http://www.idexx.com.au/html/en_au/corporate/news/newsletter/idexx-newsletter-whats-news%20-ed%203.html (2014-01-05)
    Open archived version from archive

  • What's News? Edition 2
    haematocrit whereas the relative count is a percentage of the number of red cells per unit of volume of blood Therefore a relative count needs to be corrected for the degree of anaemia in the patient For example a 3 reticulocyte count on a haematocrit of 0 30 L L is different to a 3 reticulocyte count on a haematocrit of 0 15 L L A basic way of correcting a relative reticulocyte count is as follows Corrected retic Uncorrected retic x Actual Hct Normal Hct In result A there is a regenerative anaemia with a reticulocyte count of 431 x 109 L which is moderate regeneration in the face of a haematocrit of 0 21 L L Anisocytosis and polychromasia were noted In contrast to result B however there is a marked microcytosis with the MCV at 51 fL Microcytosis is most commonly associated with iron deficiency and chronic blood loss In these results there is also a hypoproteinaemia that is consistent with blood loss Review of the smear showed no evidence of spherocytosis but there was hypochromasia evident The neutrophilia with a left shift and monocytosis are consistent with an inflammatory leucogram The low amylase is of minimal clinical significance Overall the regenerative anaemia in this patient is more consistent with haemorrhage In result B the anaemia is moderately regenerative with a reticulocyte count of 204 x 109 L but this is reasonable given the anaemia is relatively mild at 0 32 L L The reticulocyte count is supported by anisocytosis and polychromasia on the smear and the fact the MCV is elevated macrocytosis and the MCHC is reduced hypochromasia There is a neutrophilia and monoytosis which in the absence of lymphopaenia suggests a mild inflammatory leucogram The biochemical profile was unremarkable notably with a normal total protein Review of the blood film reveals the presence of spherocytes These are red cells that are smaller in diameter and lack central pallor Normal canine erythrocytes have a discoid ellipse shape in cross section to accommodate a large surface area of membrane and therefore appear pale centrally on a blood film In immune mediated haemolytic anaemia there may be loss of some of the cell membrane as a result of damage by the immune system so the cell becomes more spherical with the resultant change in morphology on the blood film The regenerative anaemia with the presence of spherocytes and a normal total protein are consistent with a haemolytic aetiology for the anaemia There are some patients that it can be difficult to determine based on the history physical examination haematology and biochemical profile whether a regenerative anaemia is haemolytic or haemorrhagic The presence of hyperbilirubinaemia in a patient with a regenerative anaemia is more suggestive of haemolytic disease A simple in clinic test is to check for autoagglutination A drop of blood can be placed on a slide with a few drops of saline Rouleaux formation red cells stacking up like coins is a normal phenomenon but in this case the red cells can be distributed through the saline In cases of autoagglutination the clumping will persist despite mixing in saline The presence of autoagglutination suggests haemolytic disease but its absence does not rule it out A Coomb s test which is used to detect anti erythrocyte antibodies can also be employed A positive result makes IMHA more likely and a negative result less likely but the test is not 100 sensitive or specific In some patients thoracic and abdominal imaging can be utilised to look for evidence of internal haemorrhage or perhaps to detect an underlying disease process that may be associated with immune mediated haemolytic anaemia The evaluation of a faecal sample for parasites and evidence of blood may also be a useful tool In the Dr Who series you will learn more about the people at IDEXX their passion and what makes them tick In each edition of the newsletter we will be presenting you with a series of interviews held at a secret location in the IDEXX Public Call Box Dx In this edition we introduce you to two IDEXX staff members in Victoria who are integral in providing a reliable and consistent service to you from our Reference Laboratory Natalie Courtman BVSc Hons MACVSc Pathology and Small Animal Medicine MVS Dip ACVP Clinical Pathology Clinical Pathologist IDEXX Laboratories Natalie Courtman BVSc Hons MACVSc Pathology and Small Animal Medicine MVS Dip ACVP Clinical Pathology Clinical Pathologist IDEXX Laboratories Interviewers opening remarks Natalie started the interview confessing to being a nerd stating I am not very good at these things as I never have very much to say Needless to say a few hours later we were still going When did you first want to become a vet I am told it was when I was six I don t remember that far back but when growing up we always had pets I went to an agriculture high school in Sydney where I did a bit of showing cattle and spent some time in vet clinics and at the zoo and despite many warnings from other Vets still wanted to be a vet by the time University came around So here I am What was your first vet job I went into mixed practice but in reality there were only a few horses and cattle Laughs just enough to realise that small animal practice was the way for me The clinic was on the central coast and it was a great first job very busy and the boss was really supportive What happened afterwards I moved a lot Thanks to my husband s work we oscillated between Sydney Canberra and the UK over the next 8 years When did you first start to think of Pathology I ve always been interested in pathology even at Uni I suppose it was really when I was studying the clinical pathology unit of Masters in Veterinary Clinical Studies at Murdoch that I started to seriously think about a career in veterinary pathology An opportunity came up at the Royal Veterinary College in the UK and the rest is history So what are you doing here at IDEXX When I returned from the UK I was working in research whilst I enjoyed that I wanted to get into the diagnostic side of pathology so when an opportunity to work for IDEXX in Melbourne came up I jumped at it What are you working on at the moment Having just passed my board certification ACVP in September I feel like I am having a well earned rest from study I divide my time at IDEXX between reviewing cases talking to clients and helping maintain and improve the quality of our laboratory results and services W ith so many letters after your name it sounds like you take personal improvement pretty seriously too have you finished studying I think I m addicted to studying My husband is worried what I will get up to now my formal study is finished so to stay out of trouble I m thinking of learning French Is that important for IDEXX I don t expect it will be Is there an IDEXX in France What do you find rewarding about your job I love talking to vets about their cases that would be the number one thing I love helping them negotiate their way through the diagnostic maze It s like solving a complicated puzzle Very rewarding What s your passion outside of work Cooking especially since finishing my exams spending time with my family and working on my veggie patch in the community garden near my home I m honing my skills for retirement In fact going back to the previous question on what I am doing for IDEXX baking cakes Richard Ploeg loves them And finally some quick fire questions If you could change one thing what would it be Labour market Inequality If you could be any person who would that be The Host of SBS Food Safari Maeve O Meara Favourite book The Tibetan Book of Living Dying I found the buddhist philosophy around helping people prepare for dying profound and such a contrast to our western attitude and approach Favourite TV Show Modern Family or the original Law and Order series My son reckons I am like Claire in Modern Family as he says I am a control freak anyone who knows me will probably say that s true Favourite Meal Eggplant parmigiana with marscapone cheese a recipe by Karen Martini It is to die for Favourite person I don t know what you mean by favourite person if it s who I most like to spend time with that would be my son and husband But if you mean a person that inspires me then an amazing strong clever woman like Tania Plibersek because of her passion for helping her community and how she has developed her career managing work politics home and family She is amazing What pets do you have I have Polly the dog a Heinz 57 in the photo two Devon Rex cats TRex and Bilby curly hair freaky big ears ugly but beautiful goldfish and hermit crabs and that is it at the moment I d like to get a second dog but I need to work on getting my husband to agree with that Interviewers Comments It is very clear in the short time that I was speaking to Dr Courtman that the passion she shows for learning and assisting others is evident in everything she does A passion for Veterinary medicine that was kindled at the age of 6 is very much alive and kicking today albeit melded with an equal passion for life family and culinary masterpieces Cake anyone Damian Jeffrey B App Sc MLS Laboratory Manager Melbourne Damian Jeffrey B App Sc MLS Laboratory Manager Melbourne So Damian you re the captain here in Melbourne is that right Yes I run the lab but I don t do it alone After having been here for 11 years I know the scope of operation of the lab very well and the team use me as a go to person to get things sorted out We have an excellent team here and we would not be where we are without them You have been here for 11 years where did your diagnostic journey start Prior to IDEXX I worked at St Vincent s Hospital Pathology in Melbourne That was a full time scientist position covering all aspects of clinical chemistry We would get thousands of samples come through there each day What was the catalyst to move into the veterinary sphere It was in October 2001 and an opportunity came up at about the same time as I was offered another role at Mercy Hospital running their Stat Lab I felt that the stat lab was too familiar and simple and given the opportunity in a Veterinary laboratory seemed like a far more interesting and diverse role What do you enjoy about your role It is a refreshing change to the human world We see a far higher percentage of interesting cases The opportunity to problem solve both large and small and being able to see the cases from end to end to provide our customers with quality results That is highly rewarding What are you working on at the moment We are continually upgrading the equipment and processes in the laboratory to ensure we continually deliver the best results possible for our clients That combined with the fact I have a great team means our customers can trust us to continually improve on the services we provide Why is that important for IDEXX The customer is always front mind It is important that we can provide a reliable turnaround time and always strive for the best level of service for all our clients meaning our clients can trust IDEXX results What do you find rewarding about your job All of the above Laughs It is true What s your passion outside of work DIY I ve done some renovations recently and I love to fix things If it s broken I fix it if it needs painting I paint it I can t stand being idle On the weekend just past I was doing some landscaping moving boulders around it s good to make things better And finally some quick fire questions If you could change one thing what would it be Oh what a question I ll take a rain check on that one If you could be any person who would that be I am actually quite happy and comfortable being myself Favourite book Dictionary of Idioms and their origins it s not a novel but it is intriguing At least I am not reading the dictionary Also recently I have been reading the China Study Favourite TV Show Actually I have recently stopped watching TV as I have better things to do like renovating Favourite Meal Asian Food probably Japanese is my favourite but all Asian cooking is often pretty good Favourite person I ll get back to you What pets do you have My mother has a dog but he is really mine He is a very intelligent Jack Russell called Sam Interviewers Comments Yes Judging by the photo Sam doesn t like cameras Further professional education at IDEXX Laboratories Summer 2012 IDEXX is committed to supporting the Australian veterinary profession through the provision of further education activities delivered by veterinarians and experts who are leaders in their area Seminars are held in various centres near you and if you are unable to get to one of these don t miss out on attending the regular webinars Webinars are live events that allow you to log on attend a presentation in real time and ask questions of the speaker at a time convenient to you without leaving your practice You simply need to register on the IDEXX Learning Centre and follow the prompts Instructions on how to do this come with the webinar invitation or you can call 1300 44 33 99 1300 4 IDEXX for assistance All webinars are subsequently archived on the IDEXX Learning Centre so you can revisit them any time Some recent educational activities have included webinars and seminars on The Vomiting Patient webinar by Dr Graham Swinney internal medicine consultant The workup for the coughing older small breed dog heart or airway webinar by Dr Niek Beijerink specialist veterinary cardiologist at the University of Sydney Haematology tips and tricks to maximise diagnosis seminar by Dr Karen Jackson US Board certified clinical pathologist in conjunction with Dr Graham Swinney Cytology sliding to a diagnosis seminar by Dr Karen Jackson and Dr Graham Swinney Ensuring the picture is worth a thousand words getting the most out of cytology and histopathology by anatomical pathologist Dr Richard Ploeg Update on testing for FIV and FeLV A practical guide for the busy practitioner webinar by Dr Julia Beatty Associate Professor and specialist in feline medicine at Sydney University Keep your eyes open for your invitation to these upcoming educational events November 29th Site ology how to maximise your cytology outcomes seminar Brisbane location by Dr Sue Jaensch specialist veterinary clinical pathologist December 5th Clinical pathology in the diagnosis and management of renal disease webinar by Dr Natalie Courtman veterinary clinical pathologist December 8th ASAVA Pathology Workshop Presented in partnership with IDEXX Laboratories Practical Clinical Pathology IDEXX educational activities are approved for the purposes of continuing education Attendees receive Certificates of Attendance and or qualify for AVA VetEd points Watch your email inbox and fax machine for your invitation to the webinars or seminars in your area Social Media What s all the fuss Which of these camps do you fall into Camp 1 I don t use social media I don t have the time to sit on facebook nor the inclination to tell everyone what I am doing every second of the day Camp 2 I use social media I find it invaluable for keeping in touch with what s going on in my circles If you fall into Camp 1 please read on I ll try not to bore you and if you fall into camp 2 see if you agree with my analogy of social media or just enjoy the video below What is Social Media Let s start by looking at the definitions of the two words according to the dictionary at least Social pertaining to or characterised by friendly or relational interactions Traditionally social has been used to describe people of an agreeable or gregarious nature and the act of gathering together eg a social event Media the means of communicating content in ways that reach or influence people widely Traditionally we think of media as Newspaper Radio Television or Magazines So Social Media can simply be regarded as media that is designed to be disseminated through social interaction of people and with the vast majority of the world using the World Wide Web what better a tool to communicate this media than the internet Enter facebook where the media content may be the updates to a person s life story or the posts they make on matters that interest them and the social interaction is the comments and chatter that is generated within their circle of friends either directly or indirectly There has got to be more to social media than facebook alone There is a number of social media platforms exist and as the number of user s increases so too does the interest from businesses as they find they can leverage the tools to support their business objectives With Social Media being used as another tool to manage brands and their reputation interact and develop new relationships with customers partners and suppliers or seeking input on product and service development to improve customer service and accelerate problem solving The key to all of these strategies success however is ensuring the

    Original URL path: http://www.idexx.com.au/html/en_au/corporate/news/newsletter/idexx-newsletter-whats-news%20-ed%202.html (2014-01-05)
    Open archived version from archive

  • What's News?
    to best case management I love being able to help clinicians through this often stressful time by passing on my training So what are you doing here at IDEXX Err Clin Path Laughs That s what I m doing here at IDEXX I m diagnostically focused and love being able to use the skills and knowledge that I learnt to help clinicians answer those diagnostic dilemmas I also love that I am still learning every day through new diagnostic tests new presentations of old common diseases and through talking to all the clients about their experiences with their patients Sounds like you really enjoy your job Yes I love the interaction with vets talking to them as my client I get to talk to one on one advise on what to do next and love being that information provider Its difficult being in practice vets see upwards of 20 cases a day so any help I can give provides me immense satisfaction Thanks Karen moving outside your life at IDEXX what s your passion outside of work My husband my dog Storm friends and exercise these things make me happy And finally some quick fire questions If you could change one thing what would it be There should be an extra hour in every day If you could be any person who would that be I m happy being me Favourite book To Kill a Mockingbird a classic with some awesome themes Favourite Meal Home cooking with friends and family it s all about the time that you share with people Favourite person Storm my dog I hope my husband never sees this Karen the passion you have for diagnostics is infectious and the contribution you make to your colleagues is greatly appreciated Thank You Peter Verwoerd National Quality Manager IDEXX Reference Laboratories Peter Verwoerd National Quality Manager IDEXX Reference Laboratories So Peter you re not a real Doctor are you No I am just an ordinary scientist There is nothing ordinary about scientists some of the greatest people ever to live were and still are scientists In what area of science did you obtain your qualifications Agreed take Sheldon for example I have a Bachelor of Biomedical Science degree in Microbiology from UTS and a Diploma of Project Management from The Australian Institute of Management I have also completed a few short courses in Internal Auditing I started my scientific career in human pathology working as a microbiologist and over my 20 odd year career so far have covered many scientific disciplines I ve worked at most NSW name interchanging pathology laboratories Douglass Sonic Gribbles etc and spent a few years at St Vincent s Hospital working At IDEXX I started as the Sydney Laboratory Manager in 2003 and have now been the National Quality Manager for about 6 years I was told by an ex Manager there was no future in veterinary pathology but I guess he was wrong So what are you doing here at IDEXX Laughs I ask that question every day It is a good question I suppose I like to work at IDEXX as it offers me a great work life balance and the opportunity for professional development I feel like I am making a difference every day and have the opportunity to add to the continual improvement culture that makes IDEXX a great place to work On top of day to day quality management I am part of the Team working on IDEXX new Laboratory Information Management System I coordinate all internal and external audits I monitor corrective and preventative action I oversee validation studies and ensure that we as a Team Do what we say we do and moreover do it well Why is that important for IDEXX A systematic approach to quality management ensures that we can rely on providing the best possible service to our clients with reliability and accuracy Furthermore it provides the means and ways to continually improve on ourselves It is the foundation of everything we do in the laboratory from sample pickup receipt to processing to reporting results so having a new LIMS has been like doing a brain transplant Part of my role is from an implementation and quality perspective to ensure that the transplant has gone well and that it continues to do so It is clear you are really committed to your role why is that I am a bit of a perfectionist and once I get stuck into something I go at it hammer and tong It s all or nothing It is a passion I obtain pleasure from seeing good end results What s your passion outside of work I m married and have 2 young boys I d say family and to help me be better at that I enjoy sport particularly cycling road and mountain bike so I am looking forward to Le Tour starting tomorrow My co workers are sure to enjoy 21 days of red bleary eyes I also train in shotokan karate I m a black tip brown belt that is not a species of snake by the way A very diplomatic answer And finally some quick fire questions If you could change one thing what would it be That s a tough one I d love to know what I know now but 20 years ago If you could be any person who would that be Richard Branson I like his no nonsense attitude to life and he s filthy rich I ve always wanted to own an island Favourite book Robert Ludlum The Bourne Identity series Favourite TV Show The Big Bang Theory did you notice the Sheldon reference earlier Favourite Meal Anything Thai or Vietnamese I could eat it every day Favourite person My wife of course Do you have any pets We recently took on a 1½ yr old Cavalier he s absolutely great Interviewers Comments It is worthy to note that Peter s passion for perfection showed through at the end

    Original URL path: http://www.idexx.com.au/html/en_au/corporate/news/newsletter/idexx-newsletter-whats-news.html (2014-01-05)
    Open archived version from archive

  • Careers at IDEXX
    Expert Support Livestock Poultry Equine Ruminant Swine Poultry Software Dairy Testing Tests Accessories Training News Regulatory Water Microbiology Coliforms E coli Enterococci Pseudomonas aeruginosa Cryptosporidium Giardia Heterotrophic Plate Count Quantification Quality Control Chlorine Terms of Sale Education Education U S See Medical References VetConnect com au IDEXX Learning Center U S News Events News Events U S What s News AU Edition 5 What s News AU Edition 4 What s News AU Edition 3 What s News AU Edition 2 What s News AU Edition 1 Press Releases U S Careers Careers Current Openings Benefits and Rewards About IDEXX About IDEXX Locations Our Purpose Timeline News Event U S Press Releases U S Careers Search All Openings Benefits and Rewards Home Careers at IDEXX Current Openings Careers at IDEXX Join our quest for new ideas and tomorrow s technology At IDEXX we want team players that are inspired and motivated to do the very best they can to excel and have the passion and energy to pursue their career goals and opportunities We provide our employees with diverse opportunities to learn contribute and benefit based on merit results and values We will support your continuous improvement and career advancement

    Original URL path: http://www.idexx.com.au/html/en_au/corporate/careers.html (2014-01-05)
    Open archived version from archive

  • Career Benefits and Rewards
    Pseudomonas aeruginosa Cryptosporidium Giardia Heterotrophic Plate Count Quantification Quality Control Chlorine Terms of Sale Education Education U S See Medical References VetConnect com au IDEXX Learning Center U S News Events News Events U S What s News AU Edition 5 What s News AU Edition 4 What s News AU Edition 3 What s News AU Edition 2 What s News AU Edition 1 Press Releases U S Careers Careers Current Openings Benefits and Rewards About IDEXX About IDEXX Locations Our Purpose Timeline News Event U S Press Releases U S Careers Search All Openings Benefits and Rewards Home Careers Careers at IDEXX Current Openings Benefits and Rewards At IDEXX our purpose is to be a great company by creating exceptional long term value for our employees customers and stockholders through worldwide leadership in our business We value you as an employee and recognise your contribution to our company s growth and success To recognise your commitment we offer benefits to encourage you in achieving your best through professional and personal growth These benefits are all about you At IDEXX we offer the following benefits My Career Educational Support Subsidy Program Leadership and Development Program Training and Development Career

    Original URL path: http://www.idexx.com.au/html/en_au/corporate/careers/benefits-and-rewards.html (2014-01-05)
    Open archived version from archive