archive-au.com » AU » I » IDEXX.COM.AU

Total: 283

Choose link from "Titles, links and description words view":

Or switch to "Titles and links view".
  • Ask the Expert
    would not only make their job easier but also more fun What I didn t focus on when talking to them was how frustrated I was with them or that I was stuck having to deal with angry clients or that the potential loss of clients was affecting the business I had to put the focus on how the new system would benefit them I also made sure to ask if they had other solutions to the problem that would work as well but after presenting it to them in the above fashion they agreed that what I was suggesting was at least worth a try Here are some other ways to successfully integrate change along with the above Baby steps Even if the change you are trying to implement is big involving several steps don t try to do it all at once In most cases this will cause staff to shut down from overload once that happens cooperation will be difficult to achieve Flow Charts When there are several steps and or different areas of the hospital involved in making a change it can be very useful to create a detailed flow chart of the process from start to finish Try doing it in Excel and then have it blown up to poster size and put it in strategic areas of the hospital This way there is no ambiguity about how things should be done also when they are not done correctly the poster is a great reinforcement tool Be present to facilitate For true change to take hold the leader must show commitment to the process monitor closely listen to suggestions tweak when necessary and lead by example Share the results and congratulate When the results of hard work begin to pay off make sure to let the staff know heaping praise on them for their commitment to constant improvement Point out specific incidences where without the implemented changes there would have been a far different outcome I know that many practices have implemented email reminders with great success how do I go about getting started on this The first thing you have to do is start collecting email addresses from your clients sounds simple right Unfortunately it can be a bit more difficult than you would expect to get team members on board While the biggest hurdle is simply that it requires building a new task into their routine some staff members insist that clients won t want to give out their email addresses even though they ve never asked them You are going to have to be diligent and impress upon your front desk staff the importance of asking for email addresses from everyone both new and current clients every time a client calls or comes in Take the time to explain to them the tremendous value of collecting these email addresses as well as the positive impact it can have on business Also train them to be comfortable about asking for the information and communicating its purpose to clients What they will find is that a most clients don t question the request and b if clients do want to know why you are collecting email addresses once they are told that you are planning to send email reminders the vast majority is thrilled Tip 1 Remember that people often change their email addresses so it is important to review all of their information every time they come in Tip 2 Consider introducing the collection of client email addresses by having a contest among receptionists to see who can collect the most in a set period of time This can be a great incentive to get them going and it will also help build the habit much more quickly Tip 3 Once your email database begins to grow it s time to consider the growing online opportunities for marketing and client communication such as e newsletters surveys pet birthday cards coupons etc Be creative I know this is a common question but I am still unsure about how to proceed with fee increases I d really like a specific formula to follow can you provide one Unfortunately there isn t a one size fits all answer to your question Ultimately decisions to increase fees must be determined on an individual basis and must be based on real facts such as practice financial data historical relevance competition regional economics etc In other words it s just not that simple which I realize is not the answer you were hoping to get Take a few minutes to consider the following I hope it will help you determine the best course of action for your practice Does the system you currently use to implement fee increase work In other words are you keeping up with inflation remaining competitive and not experiencing an overwhelming push back from your clients If so there is no need to change a thing as long as you remain attuned to client perceptions and continue to monitor client loyalty Also it doesn t hurt to check the pricing on shoppables at other clinics in the area at least once a year If you have not kept up with inflation or increased prices in more than a year it is highly recommended that you do so at least on nonshoppables If you are concerned about client backlash do several increases of say 2 every few months until you are back on track You can even spread out the increases by category so that not everything is going up at the same time if you think that will make it more palatable to clients Experience has shown that very few clients notice small increases and as long as prices haven t gone up every time they walk in the door most understand that the costs of doing business have increased for everyone On the other end of the spectrum if you are concerned that the pricing at your practice is causing client defection and you

    Original URL path: http://www.idexx.com.au/html/en_au/smallanimal/practice-management/improve/ask-expert.html (2014-01-05)
    Open archived version from archive


  • Lactate Test for the VetTest Chemistry Analyser
    the emergency room Be prepared for the emergency patients that arrive at your practice The Lactate Test for the VetTest Chemistry Analyser is highly accurate and allows you to quickly obtain vital information so you can make confident decisions about the treatment and prognosis of your critical patients Plasma results in as little as eight minutes Make decisions and move ahead quickly with fluid therapy Proven dry slide technology Rely on uncompromising accuracy for confidence in your results Flexibility in testing Customise critical care panels or run cost effective single slides for sequential lactate testing as a prognostic indicator Help pinpoint metabolic disorders Lactate has proven value as a prognostic indicator and can help pinpoint underlying metabolic disorders in certain cases Shock Hypoperfusion or a decrease in blood flow to a specific organ Local hypoxic event Gastric necrosis GDV Thromboembolic events Colic equine Athletic conditioning Fast answers for your most critical patients Running a test on the VetTest analyzer Prepare your plasma or serum sample Select patient information Insert slides at prompt Follow the beep prompts for pipetting The VetTest analyzer finishes the testing process and automatically downloads results to the electronic medical record For complete instructions consult the operator s guide Preparing a plasma sample We recommend using a lithium heparin tube with a gel barrier Separate plasma from red cells within five minutes when using lithium heparin Use the appropriate tube Do not use EDTA Use the appropriate sample collection device Draw the sample gently Transfer if necessary Use the correct blood to lithium heparin ratio Gently invert the sample for 30 seconds to mix Centrifuge the samples IDEXX StatSpin Centrifuge High Speed 12 000 rpm 120 seconds StatSpin Centrifuge Settings StatSpin MP Hematocrit Setting StatSpin VT Hard Spin Standard Centrifuge 8 000 rpm 10 minutes Transfer the

    Original URL path: http://www.idexx.com.au/html/en_au/equine/in-house-diagnostics/in-house-analyzers/lactate.html (2014-01-05)
    Open archived version from archive

  • Equine Health Profile
    Support Phone AUS 1300 4 IDEXX 1300 44 33 99 Phone NZ 0800 102 084 24 hours a day 7 days a week You can also email your support request For routine enquiries complete the online enquiry form Expert Feedback Support IDEXX Internal Medicine Consultants Phone AUS 1300 4 IDEXX 1300 44 33 99 option 1 option 2 Phone NZ 0800 102 084 option 1 option 2 For routine enquiries complete the online enquiry form Quick Links Sample Preparation VetTest Analyser Test Menu Equine Health Profile Fast affordable equine diagnostic testing 13 essential chemistries for screening and identifying equine health concerns all in one package for accurate quick results Albumin ALB Alkaline phosphatase ALKP Aspartate aminotransferase AST SGOT Calcium Ca2 Creatine kinase CK Creatine CREA Gamma glutamyltransferase GGT Globulin GLOB Glucose GLU Lactate dehydrogenase LDH Total bilirubin TBIL Total protein TP Urea nitrogen BUN UREA Fast affordable equine diagnostic testing This chemistry panel provides results quickly with the IDEXX VetTest Chemistry Analyser s six minute run time And if you choose to run plasma you can have results in as little as eight minutes Choose the best profile for each patient IDEXX individual chemistries combine to give you the exact information you need for each patient View our recommended equine chemistry panels Suggested Equine Panels ALB ALKP AST BUN Ca2 CHOL CK CREA GGT GLU LOH Mg2 NH 3 PHOS TBIL TP TRIG GLOB Number of Chemistries IDEXX Equine Health Profile 13 Comprehensive General Health Panel 18 Geriatric Equine Presurgical 10 Equine Presurgical 8 Endocrine 5 Hepatic 12 Equine Muscle Panel 5 Renal 7 Performance Horse Panel 10 IDEXX VetLab Analysers Each of the components is an integral part of the IDEXX in house laboratory for veterinary practices Info Management IDEXX VetLab Station Benefits Reports How To Resources Haematology ProCyte

    Original URL path: http://www.idexx.com.au/html/en_au/equine/in-house-diagnostics/in-house-analyzers/equine-health-profile.html (2014-01-05)
    Open archived version from archive

  • NSAID Monitoring Panel
    not hurting your patients Benefits Diagnostic Applications How To Resources Ensure safety and compliance The NSAID Monitoring Panel for the VetTest Chemistry Analyser Ensures the safety of your patients on nonsteroidal anti inflammatory drug NSAID therapy Helps you easily comply with manufacturer s recommended protocols for NSAID therapy monitoring Saves time with all the tests you need in one convenient box ALKP ALT AST BUN CREA The ALKP ALT and AST tests assist you in identifying damage to the liver and BUN and CREA screen for damage to the kidney the organs most at risk from NSAID therapy Saves you money because you don t need to pull other panels apart to find the appropriate tests leaving those panels incomplete Five tests for monitoring patients on long term medications Liver ALT alanine aminotransferase ALT is a sensitive indicator of active liver cell injury AST asparate aminotransferase With a shorter half life than ALT AST can complement ALT in indicating active liver cell injury ALKP alkaline phosphatase ALKP can help detect cholestasis Kidney BUN blood urea nitrogen An increase in BUN can indicate a decrease in glomerular filtration rate CREA creatinine An increase in creatinine can indicate a decrease in glomerular filtration rate and may be a more specific indicator of kidney damage Ensure maximum accuracy always prepare the sample properly when analysing blood chemistry parameters Running a test on the VetTest analyzer Prepare your plasma or serum sample Select patient information Insert slides at prompt Follow the beep prompts for pipetting The VetTest analyzer finishes the testing process and automatically downloads results to the electronic medical record For complete instructions consult the operator s guide Preparing a plasma sample We recommend using a lithium heparin tube with a gel barrier Separate plasma from red cells within five minutes when using

    Original URL path: http://www.idexx.com.au/html/en_au/equine/in-house-diagnostics/in-house-analyzers/nsaid-monitoring-panel.html (2014-01-05)
    Open archived version from archive

  • Diagnostic Health Profile
    LIPA TBIL TP GLOB Pre packaged convenient and cost effective for use on your VetTest Chemistry Analyser Benefits Diagnostic Applications How To Resources Testing that s flexible convenient and accurate Comprehensive Testing Gives you a comprehensive overview of your sick patients health status Includes two panels per box of ALB ALKP ALT AMYL BUN CA CREA GGT GLU LIPA TBIL TP and GLOB Includes amylase and lipase for identifying pancreatitis Differentiated from the General Health Profile GHP by exchanging PHOS and CHOL for LIPA and GGT Added Flexibility The DHP complements your current protocols The DHP can be used for all your clinically ill patients whose presenting signs are nonspecific so you can better target your next steps Continue to use the GHP for establishing baselines wellness and senior screenings Convenience Save time and money with economically priced prepackaged panels Increase efficiency in inventory with fewer single tests Accuracy Trust the accuracy of the VetTest analyser s proven dry slide technology Target the causes of common presenting signs The Diagnostic Health Profile should be run on all your clinically ill patients to help target the causes of common presenting signs It can be especially helpful where pancreatitis is suspected and in differentiating between certain types of liver disease Acute pancreatitis This can be a deadly condition and laboratory evaluation needs to be completed quickly to start appropriate treatment immediately Running lipase and amylase together offers the increased sensitivity you need for quicker detection Liver Disease GGT is an enzyme that increases the ability to differentiate between certain types of liver disease If elevated ALKP is noted with a concurrent increase in GGT activity specificity for liver disease in dogs increases to 94 Vet Med May 2006 p 280 Hepatic Lipidosis Elevations of GGT and ALKP independently or simultaneously offer supportive evidence that cholestasis is present In cats a relatively greater increase in ALKP than GGT is suggestive of hepatic lipidosis The DHP offers the same insight into all the major organ functions as the VetTest General Health Profile GHP Ensure maximum accuracy with proper sample preparation Running a test on the VetTest analyzer Prepare your plasma or serum sample Select patient information Insert slides at prompt Follow the beep prompts for pipetting The VetTest analyzer finishes the testing process and automatically downloads results to the electronic medical record For complete instructions consult the operator s guide Preparing a plasma sample We recommend using a lithium heparin tube with a gel barrier Separate plasma from red cells within five minutes when using lithium heparin Use the appropriate tube Do not use EDTA Use the appropriate sample collection device Draw the sample gently Transfer if necessary Use the correct blood to lithium heparin ratio Gently invert the sample for 30 seconds to mix Centrifuge the samples IDEXX StatSpin Centrifuge High Speed 12 000 rpm 120 seconds StatSpin Centrifuge Settings StatSpin MP Hematocrit Setting StatSpin VT Hard Spin Standard Centrifuge 8 000 rpm 10 minutes Transfer the plasma sample to a sample cup

    Original URL path: http://www.idexx.com.au/html/en_au/equine/in-house-diagnostics/in-house-analyzers/diagnostic-health-profile.html (2014-01-05)
    Open archived version from archive

  • Urine P:C Ratio Test for the VetTest Chemistry Analyser
    protein loss to the kidneys by ruling out prerenal and postrenal causes via a history PE CBC biochemical profile and a complete urinalysis And because the test is so sensitive you must rule out transient proteinuria which can be caused by fever exercise and changes in temperature to determine that the proteinuria is persistent What are the reference ranges for the individual urine chemistries urine protein and urine creatinine We don t have reference ranges for urine protein and urine creatinine The individual urine protein and urine creatinine results should not be evaluated on their own since the individual measurements UPRO and UCRE can change significantly within a short time frame and are sensitive to urine volume and concentration The benefit of the urine protein creatinine ratio is that it automatically corrects for variations in urine volume and concentration Is a negative result for protein on a urine dipstick insignificant Urine protein dipsticks are semi quantitative and are influenced by urine pH volume concentration and color While it is very easy to perform the urine dipstick is neither a sensitive nor specific indicator of urinary protein loss The lower limit of detection for urine protein on a dipstick is 30 mg dL The IDEXX Urine P C Ratio has a lower limit for urine protein of 5 mg dL and is highly specific for dog and cat proteinuria Furthermore the IDEXX Urine P C Ratio corrects for variations in urine concentration and volume You should perform a Urine P C Ratio on all suspect renal disease patients regardless of a negative urine protein dipstick result Why do I have to determine persistence Because the urine protein creatinine ratio is so sensitive it can detect very small amounts of protein in the urine that are of a transient nature You have to rule out this transient or functional proteinuria which can be associated with increases in blood pressure as well as stress exercise and fever in order to determine that the protein is significant Does the Urine P C Ratio result correlate to patient prognosis Several studies indicate a strong correlation between the UPC result and patient prognosis The higher the urine protein creatinine ratio the worse the prognosis Since the IDEXX Urine P C Ratio is fully quantitative the veterinarian can use this test not only to diagnose renal disease but also as a prognostic indicator Sequential Urine P C Ratios can be used to monitor patient response to treatment and disease progression Is kidney disease reversible At this time it has not been proven that medical intervention can physiologically reverse nephron damage However by catching the disease in an early stage the veterinarian has the ability to prevent further damage and arrest disease progression Can I use the Urine P C Ratio to monitor therapeutic response Yes Because the Urine P C Ratio is fully quantitative it can be used to monitor therapy In fact recent studies have shown that persistently high urine protein creatinine ratios are significantly correlated

    Original URL path: http://www.idexx.com.au/html/en_au/equine/in-house-diagnostics/in-house-analyzers/urine-pc-ratio.html (2014-01-05)
    Open archived version from archive

  • Quality Control Panel
    which is proven to minimise the effects of interfering substances and to provide greater accuracy of test results The Quality Control QC Panel ensures that all components of your VetTest analyser maintain the highest level of accuracy Practice Benefits Prepackaged Quality Control Panel saves time and money by eliminating the need to break apart slides from existing panels or to use single slides from inventory Includes all of the chemistries needed for a comprehensive quality control procedure on your VetTest analyser no need to decide which chemistries should be tested Consists of six slides per panel four panels per box Simplifies inventory control with a four month supply and 24 month dating so you should never have to worry about outdated product Maintaining your analyser s accuracy is easy IDEXX recommends that you run a quality control analysis preventively once per month You should also run a QC analysis When your analyser is first installed When your analyser has been moved or severely bumped If you think your results are incorrect If fluid has been spilled on your analyser Follow these steps to ensure accurate results The Quality Control Panel is intended for use with the IDEXX VetTrol Control on the VetTest Chemistry Analyser For test results to be accurate the VetTrol Control must be properly prepared prior to use Running Quality Control Before you begin Remove one VetTrol Control vial and one diluent vial from the freezer Allow 60 90 minutes for each vial to come to room temperature Thoroughly mix the contents of the diluent vial by gently inverting it several times Do not shake Gently tap the control vial on the counter several times to dislodge any material adhering to the stopper Remove the seal and stopper from each vial and transfer exactly 3 0 mL of

    Original URL path: http://www.idexx.com.au/html/en_au/equine/in-house-diagnostics/in-house-analyzers/quality-control-panel.html (2014-01-05)
    Open archived version from archive

  • Product Updates
    Toxoplasmosis Toxoplasma gondii Q Fever C burnetii Prion Transmissible Spongiform Encephalopathies TSEs Reproduction Bovine Pregnancy Poultry Poultry Diagnostics Viral Avian Encephalomyelitis AE Avian Influenza AI Avian Leukosis Virus ALV Ab ALV Ag ALV J Ab Avian Pneumovirus APV Avian Reovirus REO Chicken Anaemia Virus CAV Infectious Bronchitis Virus IBV Infectious Bursal Disease IBD Newcastle Disease Virus NDV Ornithobacterium rhinotracheale ORT Reticuloendotheliosis Virus REV Bacterial Mycoplasmosis MS MG MG MS MM Pasteurella multocida PM Salmonella enteritidis SE Swine Swine Diagnostics Viral Classical Swine Fever Virus CSFV Swine Influenza Virus SIV Porcine Reproductive and Respiratory Syndrome PRRS Pseudorabies Virus PRV Aujeszky s Disease ADV Bacterial Actinobacillus Pleuropneumoniae APP Enzootic pneumonia Mycoplasma hyopneumoniae M hyo Salmonellosis Swine Salmonella Parasitic Trichinellosis Trichinella Equine Equine Diagnostics Viral Equine Infectious Anaemia EIA Equine Influenza A West Nile Virus WNV Parasitic Trichinellosis Trichinella Bacterial Contagious Equine Metritis Taylorella equigenitalis Home Livestock Poultry Diagnostics Contact Us Livestock and Poultry Diagnostics Test with Confidence Corporate Headquarters IDEXX Laboratories Inc One IDEXX Drive Westbrook Maine 04092 United States Tel 1 207 556 4890 or Tel 1 800 548 9997 Fax 1 207 556 4826 or Fax 1 800 328 5461 Australia New Zealand Headquarters IDEXX Australia Unit 20 38 46

    Original URL path: http://www.idexx.com.au/html/en_au/livestock-poultry/product-updates.html (2014-01-05)
    Open archived version from archive