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  • Attendee Registration | Managing and Implementing Change | Training Services | Our Services | Cornerstone People Solutions
    Coaching Conferences Qualifications Managing and Implementing Change Please enter the names and email address of the attendees below First name Last name Email address Add Attendee Did you know We can now provide you with the opportunity to gain Govt funded industry recognised qualifications by partnering with William Angliss Institute Home About Us Our Services Cornerstone Club Blog Contact Us Privacy Policy Terms Conditions Web Workshops Training Services Online Surveys

    Original URL path: http://www.cornerstoneps.com.au/our-services/training-services/450-managing-and-implementing-change/registration (2016-02-13)
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  • Attendee Registration | Raising the Average Transfer - Lead to Succeed | Training Services | Our Services | Cornerstone People Solutions
    Conferences Qualifications Raising the Average Transfer Lead to Succeed Please enter the names and email address of the attendees below First name Last name Email address Add Attendee Did you know We can now provide you with the opportunity to gain Govt funded industry recognised qualifications by partnering with William Angliss Institute Home About Us Our Services Cornerstone Club Blog Contact Us Privacy Policy Terms Conditions Web Workshops Training Services

    Original URL path: http://www.cornerstoneps.com.au/our-services/training-services/452-raising-the-average-transfer-lead-to-succeed/registration (2016-02-13)
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  • Attendee Registration | Performance Management Strategies - Realising Your People Potential | Training Services | Our Services | Cornerstone People Solutions
    Conferences Qualifications Performance Management Strategies Realising Your People Potential Please enter the names and email address of the attendees below First name Last name Email address Add Attendee Did you know We can now provide you with the opportunity to gain Govt funded industry recognised qualifications by partnering with William Angliss Institute Home About Us Our Services Cornerstone Club Blog Contact Us Privacy Policy Terms Conditions Web Workshops Training Services

    Original URL path: http://www.cornerstoneps.com.au/our-services/training-services/454-performance-management-strategies-realising-your-people-potential/registration (2016-02-13)
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  • Online Leadership Evaluation | Rachael Test
    0 2 0 People feel motivated to work towards something bigger than their individual contribution 2 0 2 8 2 6 People can see a brightness of future in regards to their career aspirations 2 0 2 8 2 6 I my leader encourages a sense of fun in the workplace 2 0 2 8 2 6 Each team member is driven and motivated by our team goal 2 0 2 8 2 6 People are involved in decision making when it comes to their role and outcomes 2 0 2 8 2 6 Leading Strategy Plan Well Own score Raters score Average score I my leader focuses on what is important planning staff development etc and not urgent deadlines 3 0 3 0 3 0 Powerful business goals and strategies are set and reviewed 4 0 3 8 3 8 When plans are created they reflect who the business is and what we are trying to achieve 4 0 4 5 4 4 Reports are analysed and used effectively to increase company performance 4 0 4 8 4 6 Time is spent planning big picture direction and forming strategy daily task allocation 5 0 4 5 4 6 Time is allocated and spent working on the business rather than always in it 5 0 4 8 4 8 Communicate the Big Picture Own score Raters score Average score People feel genuine commitment and excitement in relation to the future direction of the business 3 0 3 3 3 2 I my leader inspires commitment to the business goals People are genuinely working hard for the greater cause 4 0 3 8 3 8 A clear road map is articulated that leads to a final destination Each person knows their role 4 0 4 0 4 0 There is regular reference to the where and what the business is working towards 4 0 4 0 4 0 I my leader remains focused rather than jumping from one idea to another idea 4 0 4 0 4 0 I my leader speaks well in a public arena and is confident in message delivery 4 0 4 3 4 2 Time Management Own score Raters score Average score Effort is given in monitoring workloads to maximise the productivity for all team members 5 0 2 0 2 6 Is available for questions and projects a positive reaction 4 0 2 5 2 8 I my leader delegates appropriately 5 0 2 3 2 8 Time is managed effectively so that the purpose of the leaders role can be fulfilled 5 0 2 8 3 2 I my leader allocates enough time to all aspects of the business 5 0 3 0 3 4 I my leader rarely overpromises and underdelivers 4 0 3 5 3 6 Decision Maker and Change Agent Own score Raters score Average score Remains calm and patient when faced with unforeseen challenges 4 0 1 3 1 8 Can effectively roll out change initiatives 4 0 2 5

    Original URL path: http://www.cornerstoneps.com.au/our-services/sample-reports/online-leadership-evaluation.htm (2016-02-13)
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  • Forgot Password | Cornerstone Club | Cornerstone People Solutions
    it Cost Join Now Member Login Please enter your email address below Email address Imagine a club just for the travel industry that not only converts more sales but grows your overall business Well we didn t just imagine it we made it Home About Us Our Services Cornerstone Club Blog Contact Us Privacy Policy Terms Conditions Web Workshops Training Services Online Surveys Resources Marketing Services Coaching Conferences Qualifications Cornerstone

    Original URL path: https://www.cornerstoneps.com.au/cornerstone-club/forgot-password (2016-02-13)
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  • Blog | Cornerstone People Solutions
    Read More 17 04 2014 2 Questions to set you up for sales success The rise of online travel businesses and airline direct bookings means that street front travel agents must become savvier in their sales and service approach to convert more people As we mystery shop travel agents all over the country we see some negative sales tactics that either appears desperate or out of date Many consultants use the line without a travel agent you are on your own and whilst the meaning is powerful their delivery often has a negative tone and the timing is wrong The majority of the time it is a response reaction to something that the client has said rather than part of a powerful sales spiel about the value of your offering by Rachael Seymour Read More 13 02 2014 Travel marketing in the online world Cornerstone has been the go to business for travel agent sales and leadership expertise for 9 years and from 2014 we will start sharing some marketing knowledge with you too The retail travel landscape is changing rapidly in Australia right now We hope to provide you with some great fresh ideas on how to build your marketing presence and stand out from the crowd by Naomi Dyson Read More 22 10 2013 Do you ask for the sale Over the years I have become more passionate about buying from people who ask for my business Why Because to me it is the notion of asking for the sale that indicates competence confidence and expertise Asking for the sale represents a pivotal moment in the relationship between a travel consultant and a consumer by Cassi Tormey Read More 08 10 2013 Giving is an attitude as well as an action Recently I was sitting in a team

    Original URL path: http://www.cornerstoneps.com.au/blog/category/1-news?page=3 (2016-02-13)
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  • Blog | Cornerstone People Solutions
    do people book their own holidays online The internet is arguably the greatest invention in recent memory But if you re a travel consultant chances are the World Wide Web is also the bane of your existence Now instead of simply competing with other agents we re all forced to compete with online agencies and even our own potential customers who may be tempted to go the DIY route and book their own holidays on the internet Why do they do it by Rachael Seymour Read More 30 01 2013 What s the Secret to part time travel consultants success As a travel business performance expert I firmly believe that consistency is the key to long term sales success Which led me to one question that has consistently fascinated me and my associates What is it about part timers that makes them so successful often more successful than their teammates who work full time by Rachael Seymour Read More 08 11 2012 Smarter Business Filling a Niche Travel Talk magazine November 2012 issue has a great article about Cornerstone on page 20 this month Staff who are getting feedback from their manager and learning new skills are more engaged and will likely stay at the company longer If you d like to read more take a look online at http www traveltalk biz by Rachael Seymour Read More 15 06 2012 Ask the experts Dealing with Gen Y staff In the latest issue of Travel Weekly s Ask the expert Rachael gives some great advice to an agent dealing with some younger staff members the infamous Gen Y Read the article to find out how to make your Gen Y ers shine by Rachael Seymour Read More 08 05 2012 Travel Weekly Ask the Experts April 20 Are you following

    Original URL path: http://www.cornerstoneps.com.au/blog/contributor/1-rachael-seymour?page=3 (2016-02-13)
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  • Blog | Cornerstone People Solutions
    So how did we change our skeptical consultant s mind by Rachael Seymour Read More 20 08 2013 8 golden rules for developing your travel company s culture Many companies hear the words company culture and think it s just another fad in the lifespan of their business but it s not and those who ignore improving or building a thriving company culture could be missing out on a LOT A great company culture can make all the difference between a business that thrives and one that fails So how do you start by Naomi Dyson Read More 06 08 2013 Improving the Discretionary Effort of your Travel Consultants If you think Discretionary Effort sounds like a big important term you re right And as the leader of a travel business it s also something you need to understand and focus on So let s deal with the understanding part first Discretionary effort is defined as the difference in the level of effort one is capable of putting forth and the minimum effort required to get by Which basically means that each time an employee faces a new task they have a choice as to how much effort they will put into that task Why does this matter by Rachael Seymour Read More 17 05 2013 It s YOUR Time Take Charge of it A new enquiry walks in and all you want to do is dive under the counter and hide Why Maybe you were really hoping to tackle that big round the world booking or collate the pile of documents sitting on your desk So you don t give 100 to the new potential customer standing right in front of you You rush through the interaction hoping to get back to whatever it was you were planning to

    Original URL path: http://www.cornerstoneps.com.au/blog?page=4 (2016-02-13)
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