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  • Blog | Cornerstone People Solutions
    2 Contributors Rachael Seymour 17 Cassi Tormey 5 Naomi Dyson 4 Bonita Capuano 1 Cindy Stocken 1 19 03 2015 What does service really mean Recently I was queuing to check into a hotel in Sydney I won t name and shame and the experience was terrible There was one person on the front desk and a queue of 18 people stood before her Frazzled and upset the poor desk clerk was dealing with guests with varying degrees of English language skills and issues that needed resolution By the time it was our turn she was nearly in tears It was all I could do to stop myself from jumping the desk to help her by Cassi Tormey Read More 10 03 2015 Cornerstone Experts Upclose and personal with Fiona Hutton at italk travel Glen Waverly In our new blog series we talk to some of travel and hospitality s leading lights about travel their career and big vacation dreams These experts will share their tips and insights with us all We are always on the look out for more experts to interview so let us know if you d like to nominate someone you know to be featured on

    Original URL path: http://www.cornerstoneps.com.au/blog/2015/03 (2016-02-12)
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  • Blog | Cornerstone People Solutions
    1 March 1 February 1 January 1 2012 November 1 June 1 May 1 March 2 Contributors Rachael Seymour 17 Cassi Tormey 5 Naomi Dyson 4 Bonita Capuano 1 Cindy Stocken 1 18 02 2015 Cornerstone Experts Upclose and Personal with Brett at Helloworld Leopold In our new blog series we talk to some of travel and hospitality s leading lights about travel their career and big vacation dreams These experts will share their tips and insights with us all We are always on the look out for more experts to interview so let us know if you d like to nominate someone you know to be featured on Up Close and Personal by Rachael Seymour Read More 11 02 2015 Travel Agents are Time Makers There are many things that travel agents value but time is probably one of the most serious commodities on the market We all know that work can be busy but the demands on a travel agent are constantly high and the consequences of mistakes are even higher Knowing how to manage time is a core skill for any seasoned tourism travel or hospitality worker by Bonita Capuano Read More LinkedIn Home About Us Our

    Original URL path: http://www.cornerstoneps.com.au/blog/2015/02 (2016-02-12)
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  • Blog | Cornerstone People Solutions
    Capuano 1 Cindy Stocken 1 13 11 2014 Do you measure your consultants productivity Measuring your success at anything you do is a natural motivator to improve performance It is also an important way of keeping track on the individuals that make up your team One of the biggest causes of low team morale is underperforming team members and it is further lowered when those poor performers are not held

    Original URL path: http://www.cornerstoneps.com.au/blog/2014/11 (2016-02-12)
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  • Blog | Cornerstone People Solutions
    1 February 1 January 1 2012 November 1 June 1 May 1 March 2 Contributors Rachael Seymour 17 Cassi Tormey 5 Naomi Dyson 4 Bonita Capuano 1 Cindy Stocken 1 07 10 2014 Happiness leads to greater success in your travel business Which comes first The chicken or the egg Success or Happiness Simple strategies for travel professionals to increase their happiness by Rachael Seymour Read More LinkedIn Home About

    Original URL path: http://www.cornerstoneps.com.au/blog/2014/10 (2016-02-12)
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  • Blog | Cornerstone People Solutions
    17 Cassi Tormey 5 Naomi Dyson 4 Bonita Capuano 1 Cindy Stocken 1 25 09 2014 Marketing based on a personalised travel experience Personalised marketing is driven by a new and improved mindset that focusses on your customers needs and not your wants So what do customers want Customers want one of two things they want you to make their life easier or they want you to give them something

    Original URL path: http://www.cornerstoneps.com.au/blog/2014/09 (2016-02-12)
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  • Blog | Cornerstone People Solutions
    1 21 08 2014 Pinterest tips for Travel Agents The famous phrase that a picture tells a thousand words can be taken quite literally if you are in the business of selling travel What better way to sell a tourism product than to show the benefits through an image Photos communicate information quickly they are easier to read than text They give greater depth and context to a destination or

    Original URL path: http://www.cornerstoneps.com.au/blog/2014/08 (2016-02-12)
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  • Blog | Cornerstone People Solutions
    Contributors Rachael Seymour 17 Cassi Tormey 5 Naomi Dyson 4 Bonita Capuano 1 Cindy Stocken 1 15 07 2014 5 TIPS FOR EVERY TRAVEL CONSULTANT Booking travel is a highly competitive landscape but for travel agents there are a few simple strategies that will help you to increase your sales and overall success of your business Based on studies of top performers and other industry professionals the key to success

    Original URL path: http://www.cornerstoneps.com.au/blog/2014/07 (2016-02-12)
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  • Blog | Cornerstone People Solutions
    1 June 1 May 1 April 1 February 1 2013 October 2 August 2 May 1 April 1 March 1 February 1 January 1 2012 November 1 June 1 May 1 March 2 Contributors Rachael Seymour 17 Cassi Tormey 5 Naomi Dyson 4 Bonita Capuano 1 Cindy Stocken 1 24 06 2014 How can Travel Leaders get people to take action In your role as a travel business leader you will constantly find yourself in the position where you are asking people for things whether it is a task that you are delegating support from a supplier or help to drive business success but did you know most people never truly succeed at this Generally this is because they are completely trapped in their own wants and desires The leader talks as if their need matters to these people when the reality may be that they couldn t care less It seems that it is unrealistic to assume that the people who work with you have a selfless interest in helping you by Rachael Seymour Read More LinkedIn Home About Us Our Services Cornerstone Club Blog Contact Us Privacy Policy Terms Conditions Web Workshops Training Services Online Surveys Resources Marketing

    Original URL path: http://www.cornerstoneps.com.au/blog/2014/06 (2016-02-12)
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