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  • Training Services | Our Services | Cornerstone People Solutions
    We tailoir programs to your needs and offer industry specific nationally accredited qualifications through our strong partnership with William Angliss Institute If you want to keep current in the industry and be inspired we welcome you to explore our program options Travel Consulting Leisure Consulting Corporate Consulting Wholesale Owner Managers Tour Operators Sales Team Reservations Team Business Development Management Leaders Home Based Agent Tourism Consulting Leisure Consulting Corporate Consulting Wholesale Owner Managers Visitor Information Centre Tour Operators Product Contracting Team Business Development Management Customer Relationship Management Hotel Airlines Sales Team Business Development Management All types Travel Tourism Hotel Airlines Upcoming training courses 17 Feb 18 May 2016 Consultant Success Program Western Australia WA 3245 00 Details 05 Apr 2016 Complaint Handling How to turn peoples attitudes around VIC 175 00 Details 13 May 2016 DiSC Behaviour Profiling VIC 275 00 Details 07 Jun 2016 Managing and Implementing Change VIC 175 00 Details 27 Jul 2016 Raising the Average Transfer Lead to Succeed VIC 175 00 Details 26 Aug 2016 Performance Management Strategies Realising Your People Potential VIC 175 00 Details Did you know We can now provide you with the opportunity to gain Govt funded industry recognised qualifications by partnering

    Original URL path: http://www.cornerstoneps.com.au/our-services/training-services (2016-02-12)
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  • Online Surveys | Our Services | Cornerstone People Solutions
    purchase these individually or depending on your Cornerstone Club membership you will either receive a generous discount or automatic free access to the surveys Online Performance Indicator OPI The Online Performance Indicator OPI provides an accurate snapshot of a team member s current performance so you can plan how to best help them grow in their career paths The OPI Helps travel salespeople discover strengths and weaknesses Rates the three key areas of Sales Ability Mindset and Motivation Product Confidence Allows you to create more informed individual development plans Learn more Online Staff Satisfaction Assessment OSSA Want to know how satisfied your staff really are Our Online Staff Satisfaction Assessment OSSA allows them to anonymously evaluate your company and their role in it so you can spot trends and act on them quickly The OSSA Gives insight into key areas that spark travel business success Help understand and appreciate positive and negative behaviour patterns Provide relevant foundation to help prioritise future strategy Learn more Online Leadership Evaluation OLE Hone your company s leadership skills by having your leaders complete the Online Leadership Evaluation OLE You ll receive honest anonymous feedback that can inform and inspire your managers to improve The

    Original URL path: http://www.cornerstoneps.com.au/our-services/online-surveys (2016-02-12)
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  • Resources | Our Services | Cornerstone People Solutions
    Sometimes customers need reminding of the reasons for using a Travel Agent so here are eight of the best 0 00 Details Free Marketing guide for a Franchise business Being a part of a national franchise group still gives you lots of freedom to market your business 0 00 Details Freedom Framework Meeting Series You want to give your workers enough latitude to do their jobs in the way they find most effective but at the same time you need to have enough structure in place to create accountability and ensure results With The Freedom Framework you can achieve key expectations as well as empower employees through 5 powerful team meetings that help everyone find the necessary balance in their work environment 100 00 Details KPI Analysis Tools for Teams and Individuals Accountability is incredibly important to travel sales success that s why these KPI Analysis Tools can be vital to keeping agents on track and on target Specially created spreadsheets allow consultants to see the hard numbers that result from their sales efforts and to identify specific strengths and weaknesses both individually and as a team 60 00 Details New Enquiry pad What to do when a new customer approaches you Pick up your New Enquiry pad and start asking questions based on the prompts we supply It s that easy to get yourself on the way to Travel Sales Success 25 00 Details Personal Goal Setting Pack In an effort to achieve more in life it is a great idea to have a personal goal planning session of your own Learn about how to goal set and take yourself through a simple process to set you up for success 0 00 Details Retail Sales Process Pack If you feel trapped in stale sales habits or just limited by

    Original URL path: http://www.cornerstoneps.com.au/our-services/resources (2016-02-12)
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  • Marketing Services | Our Services | Cornerstone People Solutions
    design and produce a whole new brand Cornerstone s marketing team has the seasoned skills you want on board to help you pull off professional and powerful marketing that will make the difference to your bottom line Our services include Design and production of your new printed materials Social media management and advice Customer loyalty and retention programs Contact us today to organise a free consultation to discuss how we

    Original URL path: http://www.cornerstoneps.com.au/our-services/marketing-services (2016-02-12)
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  • How do your emailed quotes stack up? | Web Workshops | Our Services | Cornerstone People Solutions
    Feb 2016 Time 10 00am AEDT Duration 45 minutes Location Online Capacity Maximum 12 participants Price AUD 45 00 inc GST Quoting on the spot is fast becoming the best way to increase your sales conversion but it is not always possible Client time restraints the complex nature of the quote and our prior commitments mean that sometimes we gather the relevant information from the client put together a quote and email it through to them Unfortunately little energy and focus is given to HOW we present this quote to the client Join us for a 45 minute web workshop to discover how to put YOUR best foot forward when you are presenting a quote via email Learning outcomes How to set out your email to ensure it stands out and presents exceptionally How to focus on product benefits How to keep yourself on track to convert the enquiry to a booking The ability to set yourself apart from the internet and take control of the booking process Quantity Did you know We can now provide you with the opportunity to gain Govt funded industry recognised qualifications by partnering with William Angliss Institute Home About Us Our Services Cornerstone Club

    Original URL path: http://www.cornerstoneps.com.au/our-services/web-workshops/445-how-do-your-emailed-quotes-stack-up (2016-02-12)
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  • Mastering the Ins and Outs of Outlook to Increase Productivity | Web Workshops | Our Services | Cornerstone People Solutions
    packed with time saving productivity boosting features that can transform the way you and your team does business This informative two hour workshop focuses on all the ways you can use Outlook to maximise your business s potential from time management tools to sophisticated options specially tailored for travel and business professionals Highlights include Understanding Outlook s time management features Guide to set up and daily use of Outlook features

    Original URL path: http://www.cornerstoneps.com.au/our-services/web-workshops/444-mastering-the-ins-and-outs-of-outlook-to-increase-productivity (2016-02-12)
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  • Connecting with your clients through social media | Web Workshops | Our Services | Cornerstone People Solutions
    social media Date 22 Apr 2016 Time 10 00am AEST Duration 1 day 21 hours Location Online Capacity Maximum 12 participants Price AUD 45 00 inc GST About this Web Workshop Social media is not just another advertising channel the old rules simply do not apply in this exploding new form of communication That s why you need this essential workshop Connecting with Your Clients through Social Media will give you an overview of how social media works as well as an understanding of what you need to do to make it work for your business From uncovering the secret social media tools of success to revealing the traps to avoid at all costs this workshop will turn you into a social media master and give you control of this increasingly important marketing medium Highlights Include Creating a profile that sells you and your business Understanding different social media platforms Using social media statuses and offers to grow your client base and your brand Quantity Did you know We can now provide you with the opportunity to gain Govt funded industry recognised qualifications by partnering with William Angliss Institute Home About Us Our Services Cornerstone Club Blog Contact Us Privacy

    Original URL path: http://www.cornerstoneps.com.au/our-services/web-workshops/449-connecting-with-your-clients-through-social-media (2016-02-12)
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  • Hassle Free Handovers - Free up more of your time | Web Workshops | Our Services | Cornerstone People Solutions
    Surveys Resources Marketing Services Coaching Conferences Qualifications Hassle Free Handovers Free up more of your time Date 10 May 2016 Time 10 00am AEST Duration 1 day 21 hours Location Online Capacity Maximum 12 participants Price AUD 45 00 inc GST About this Web Workshop Are you a travel agency owner or manager who spends far too much time consulting Are you tired of your clients relying on your presence It is time to free up your time to work on the business or have some much deserved time out Join us to learn strategies to effectively hand over your loyal customers Highlights Include How to assess the suitability of team members Matching the right sales consultants with the right clients Managing a seamless transition and maintaining the client as the focus Please note our course start and finish times are in Melbourne time and take into account daylight savings times AEDST Quantity Did you know We can now provide you with the opportunity to gain Govt funded industry recognised qualifications by partnering with William Angliss Institute Home About Us Our Services Cornerstone Club Blog Contact Us Privacy Policy Terms Conditions Web Workshops Training Services Online Surveys Resources Marketing Services

    Original URL path: http://www.cornerstoneps.com.au/our-services/web-workshops/448-hassle-free-handovers-free-up-more-of-your-time (2016-02-12)
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