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  • Coffee Bean Software Pty Ltd
    of daily life for system administrators Whether it s your own performance being measured against internal metrics or dealing with third party providers and their service you need to be able to understand and work with and within Service Level Agreements This class looks at how Service Levels are defined measured and delivered from the point of view of establishing and working within the framework of a Service Level Agreement SLA This course is for Sysadmins and technical managers who want to understand how SLAs work and more importantly how to make them work for you not against you Pre requisites Some system administration experience is expected whilst this isn t a technical class much of the material assumes that an understanding of System Administration practises Topics covered The topics covered in this class include What is and what is not a Service Which services can be effectively managed with SLAs Metrics what works what doesn t and why How to read SLAs and how to read between the lines of an SLA Balancing the requirements of supplier and customer when setting up an SLA Why SLAs fail Take back to work The main take home from this class is

    Original URL path: http://www.cbsoft.com.au/training/class-sla-class.html (2016-02-10)
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  • Coffee Bean Software Pty Ltd
    who are interested in deploying Nagios or in understanding what issues they will face when deploying a monitoring and alerting system in general will benefit from attending this class Pre requisites This class assumes basic UNIX skills such as ability to edit text files move around the filesystem and manage file permissions Although not required some basic programming experience may assist learning This is a hands on class Student s will need their own laptops which should have VirtualBox v2 2 or later installed and tested before class A virtual machine image will be provided in VirtualBox format at the beginning of class Topics covered Starting with an installed but unconfigured systems students will be guided through the following topics Nagios architecture features and limitations Managing your Nagios Server SNMP and MIBS Nagios configuration files Built in scripts Monitoring Windows and UNIX servers Alerting Useful 3rd party plugins and addons Take back to work Students create a working Nagios installation which can easily be adapted to local site requirements This install may be used as a proof of concept to demonstrate functionality and benefits to management or as the basis for a more complete deployment Students will also understand common

    Original URL path: http://www.cbsoft.com.au/training/class-nagios.html (2016-02-10)
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  • Coffee Bean Software Pty Ltd
    use of open source graphical monitoring with a minimum of effort Advanced system administrators may also find the visualisation and planning aspects of this course useful Pre requisites Some experience with Python Perl Bourne shell or similar is assumed as well as a cursory knowledge of SNMP and networking Topics covered Topics include Introduction to visualisation and data interpretation Planning your monitoring When to use graphical monitoring tools and when

    Original URL path: http://www.cbsoft.com.au/training/class-rrdtool.html (2016-02-10)
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  • Coffee Bean Software Pty Ltd
    Survival short course This course is specifically written for System Administrators who understand Linux Solaris or Windows Server administration and now need to add basic Cisco skills to their toolbox This is not an exam preparation class students are provided with access to real Cisco routers during the class and must use these to complete in class exercises Pre requisites We assume that you know how to install and configure software on a PC or server and that you have basic network configuration skills such as setting or determing an IP address and using basic diagnostic tools like ping when you ve got network problems Students are required to bring a laptop with a working serial port to this class This may be a built in serial COM port or a USB to Serial but must be installed and confirmed working prior to the day of the class Topics covered Topics covered in class include Cisco quirks and terminology Consoles and remote access Working within the CLI TCP IP Networking Review Basic diagnostic commands Managing IOS updates and features Configuration management Common use cases Take back to work After successfully completing this course you will have learnt how to Perform

    Original URL path: http://www.cbsoft.com.au/training/class-cisco-survival.html (2016-02-10)
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  • Coffee Bean Software Pty Ltd
    Training Resources Contact Sign in Brisbane office Phone 07 Fax 07 E mail This site and its contents are 2006 2011 Coffee Bean Software Pty Ltd All use is subject

    Original URL path: http://www.cbsoft.com.au/contact.html (2016-02-10)
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