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  • Innovative Engineering Solutions | Business In Focus Magazine
    It is adept at making the engines but better at producing components efficiently then having its own group assemble with a minimum amount of rework Altogether Fraser has three vertically integrated fire engine assembly plants in New Zealand the Pacific Islands and Australia Massive expansion is underway Fraser is constantly rethinking how it does things as it embraces and loves change If you are not changing every day then you are standing still The plan is to double manufacturing capabilities within the next six months to be capable of producing to three to four fire engines per week Factories will be running with more automation and organised stock control When you ve got as many components arriving and being delivered on time at the right place with the right specs it can be a logistical minefield So we are constantly trying to work on that as well We are probably the only fire engine manufacturer that delivers on time If one is unable to control the manufacturing of all these components just one component can stop the vehicle s delivery and its payment It can be a logistical nightmare when dealing with 40 000 parts on a fire engine Manufacturing is either internal or external and with Fraser it is mainly internal although it sources its pumps from England and the US and the chassis from Italy and Sweden Fraser has one of the largest CNC machine shops in the country with seven machine centres and six lathes for milling and turning a full range of Amada laser cutters turret punches press brakes AVB robot welders a powder coating plant and an electroplating plant Its huge fabrication facility has plans for more robots to speed up the processes We manufacture high voltage switch gears and specialise in that We have the full range of chemical treatment for any type of zinc plating and possess some very good chemical engineers on site Fraser s goal is to create a billion dollar company and not necessarily just in the production of fire engines It is a huge opportunity for us because we ve got the skills now with the factories and systems embedded in We are extremely competitive We also strive to have an assembly plant up and running in Australia as well Fraser is planning to revolutionise manufacturing and the way that fire engines are built to offer the fire industry and the firemen themselves a more efficient safer and lighter vehicle The end game is to get the wet stuff on the hot stuff in the most efficient and reliable way possible We are changing the way that things are done The company is looking at different ways of putting out fires and re engineering every possible facet of a fire engine to make improvements We are an industry leader in the world with the resources to spend millions of dollars to look at the fluid dynamics of water with pressure loss and smarter nozzles along with reducing the costs

    Original URL path: http://www.businessinfocus.com.au/index.php/2014/12/innovative-engineering-solutions/ (2016-02-10)
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  • A Fourth Generation Family Company | Business In Focus Magazine
    and sold it in peak condition And anything less than that just wasn t acceptable Now that commitment to quality has come down to my brother and me and we are passing it on to my sons As a result Charlesworth Nuts is able to stand out from the competition There are plenty of nuts out there in the market Brett points out so having this differentiation is crucial Maintaining this level of quality is not easy of course You have to buy from reliable sources you have to buy the best grade the best product Then you ve got to handle it correctly and make sure that by the time it gets to your customer it is in absolutely peak condition Being able to provide that level of quality and freshness takes a lot of hard work and commitment but that is what sets our product apart from a lot of other product that is out there We take the time and care to make sure that it is in its very best form Providing superior service is also a foundational Charlesworth family value This commitment is not just lip service it comes from the heart We have been very passionate about the level of service that we provide Brett shares I think a lot of businesses out there today treat customer service as a marketing gimmick But if that is the way you are going about it I don t believe it is going to work It has to be genuinely warm and real That is the culture that we try to permeate throughout the business Respect is also an important value at Charlesworth Nuts That is respect for the customer respect for the people who are working for you respect for suppliers Brett explains And if you have that level of respect for everyone if you involve them and you get them to buy into what you believe in then the quality and service flow along with that as well As the company grows maintaining core Charlesworth values becomes more difficult of course and the team is working hard to instil the company culture in all 300 employees who will be working there for the Christmas season Once you get bigger and bigger it becomes a lot harder to have that culture and those genuine values right throughout the company Brett admits But we believe we ve managed to do that Charlesworth Nuts commitment to quality and service continues to drive growth The company just opened a new store in Burnside Village in July and another store at number 1 Rundle Mall in Adelaide last November Ideally located at an iconic retail site the new Rundle Mall location has become the company s flagship store Charlesworth Nuts now runs a total of 11 brick and mortar stores in addition to its online shop which can provide product to customers throughout Australia The new stores are a significant achievement in light of the current retail climate Things are

    Original URL path: http://www.businessinfocus.com.au/index.php/2014/12/a-fourth-generation-family-company/ (2016-02-10)
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  • Prime Cut | Business In Focus Magazine
    of live animals in the group and Robert believes that is highly unlikely ever to change given that processing is the core of Frew Group s offer it would hardly make sense to forego this aspect of the business In fact a new freezer facility in Melton is being designed and constructed for Frew Group by Texco Construction specialists in Design Construct in the Industrial and Commercial sectors There is however a lot of export from Australia of live sheep which has for some reason received rather less adverse publicity than the cattle export busies in recent months and Robert suggests that if this were to stop for any reason sentiment or economics Australia would be hard pushed to make up the difference because there would not be sufficient processing facilities The group developed a close and mutually rewarding relationship with a leading trading house Dabbagh Trading which takes care of exports to the Arab countries and also distributes a number of related products including lamb and sheep skins Dabbagh Trading and the Frew Group have a wholesale facility in UAE to service the whole of the region with quality meat products at competitive prices supplying products seven days a week In September 2014 Frew received tier two accreditation enabling it to deal in close to 100 countries although in many cases individual country negotiations are still needed before actual exports can begin China is one such country although Robert says the negotiation largely involves a delegation coming to see the group s facilities at which point they would be suitably impressed China is on the group s horizon not least because Dabbagh has contacts there Traditionally most of China has not been a big consumer of lamb and sheep meat except for the poorer Muslim regions of the west but the taste is catching on together with the general appetite for western produce As with other industries Australian agricultural produce has an excellent reputation abroad I think we have a good reputation for quality hygiene and processing standards It does help a lot because we don t have many issues with products exported from here says Robert We don t have as much pollution as many other countries either so we have a more sought after product There are variations in palate and preference though he adds Arab markets tend to prefer a leaner cut and if there is noticeable fat it is trimmed off frequently because the customer will be grinding it for minced lamb to make kofta or other delicacies although they do like the same quality standard Chops and cutlets are consumed much as in Australia but the traditional roast leg or shoulder is not in demand Frew does a small amount of further processing but Robert says export markets prefer to keep control over these processes such as mincing They like to process their own lamb but at some times of the year they can t because it s too hot through their summer Their

    Original URL path: http://www.businessinfocus.com.au/index.php/2014/12/prime-cut/ (2016-02-10)
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  • Quality and Freshness for Three Generations | Business In Focus Magazine
    these fruits mainly grow in the tropics it also means that the third world countries are the main producers and have low labour costs at a fraction of what is paid out in Australia These might be in the area of 2 to 8 per day compared to the Australian equivalent of approximately 200 per day We will never be an exploitative company We will give the people what they deserve for the work they do and we should Unfortunately high labour costs makes Australian fruit and vegetables very expensive on the world scene due to the amount of labour required These fruits are still hand harvested because of their delicate nature Machines have yet to be developed that can handle them gently enough Another challenge has to do with Australian labelling on the process side of the industry The game we play most is in the fresh side of the business where people buy whole fruit There is a requirement whereby the country of origin has to be on the ticket In this way the consumer is aware of where the fresh fruits and vegetables are coming from and can decide what to purchase For any fruit or vegetable that s processed as frozen or canned however there is no requirement to state the country of origin on the packaging It will simply say Made from local and imported ingredients Consumers have no idea where processed fruits and vegetables come from It s a challenge for us is as Australian farmers with our high costs We believe that wherever it comes from it should be written on the package If it comes from China then put China on it Don t hide behind this local and imported bit Don t mislead people or hide behind it Consumers want to know and do care yet there are no requirements for companies to put the relevant information on the fruit that is packaged To keep up with the latest trends and stay ahead of competition the research and development department is one of the most important facets of any company Piñata has extensive research and development projects in mangoes and pineapples For pineapples there is a breeding program with new varieties of pineapple Part of this is within the framework of a co investment with the Australian government through Horticulture Innovation Australia which matches investment funds on genuine production research and development We are looking at trying to understand the fruit fly s cycle so that we can grow mangoes with less chemicals Also with mangoes we are looking at ways to increase the marketable yield and develop a better quality Piñata spends about 400 000 per year on research and development and as the business grows that amount will go up accordingly Looking to the future Piñata wants to expand its pineapple program This part of the business has grown by eight per cent to ten per cent per year and there are no signs of a slowdown Now production

    Original URL path: http://www.businessinfocus.com.au/index.php/2014/12/quality-and-freshness-for-three-generations/ (2016-02-10)
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  • Celebrating Age | Business In Focus Magazine
    not actually occurring Patrick believes the whole subject of ageing is one with which society in Australia has not yet begun to feel comfortable It remains something that is addressed only when the immediate requirement help for an aged relative is acute The social compact needs to change too in order that Australians can have that conversation about ageing believes Patrick It may happen with the baby boomers and they may change the social context But it hardly helps the cause that the dementia supplement was recently removed as a result of the federal budget losing the industry some 653 million at a time when we should be investing in aged care That in itself is also a challenge Patrick states that While economic prudence is the order of the day ill considered polices and funding trajectories often end up costing the taxpayer considerably more With the cost of hospital care six times more than the most subsidised aged care the threat is very real indeed Industry is committed to quality consumer centric care in exchange government must acknowledge the real and unrelenting pressures of delivering care and services with policy responses that assert a positive and forward thinking approach On behalf of members Patrick sounds a warning that big business operators might be Canberra s preferred option or even a hidden agenda One must question the government s motives What chance of viability is there for a small operator with a single standalone facility of 60 to 100 beds Is the end game plan an industry of a small number of very large providers holding 90 per cent of beds He also worries about the business climate for providers The government is investing a lot of taxpayers money and has a duty to ensure efficiency and effective care delivery without a clear vision and forward planning government will fail our most vulnerable In order to redevelop and build our industry must be confident that it can operate Minister Fifield s piece quoted above coupled with other actions from government does not instil confidence Not all is bleak on the aged care horizon though Patrick mentions a number of areas where change is not only happening but taking place with commendable speed to aid the process of eking out the funds available More preventive medicine for example reduces the cost of hospitalisation emerging robotics can transform elderly mobility and enable many older people to remain independent as most want for longer If the cost of the robotics is high over a period of several years it may already be no more than the alternative cost of more conventional treatment and care Even something as basic as the shift now underway toward better dietary habits as Australians grudgingly start to heed the warnings about morbid obesity is likely to show up in a couple of decades as a positive trend in terms of pure funding requirements These are factors says Patrick that cannot be costed into forecasts But despite warnings that

    Original URL path: http://www.businessinfocus.com.au/index.php/2014/08/celebrating-age/ (2016-02-10)
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  • No Sale | Business In Focus Magazine
    from behind a desk or by looking at a lot of actuarial tables You have to get out and talk to the client actually look at their business and how they operate For a broker the time when they get a warm feeling of professional pride is when if something does go wrong for their client and a major loss is incurred the broker can then go to work on behalf of the client he or she makes the claims and sees the business up and running again fast because there was a good insurance programme in place So the association has centuries of accumulated preconceptions to shift Far from being a staid actuarial and desk bound job for those who prefer to bury their heads in books of statistics broking requires an outgoing and active mind that enquires into the real conditions of a business before seeking a cost effective way of ensuring it can survive a major catastrophe a fire flood or some interruption of trading such as a computer wipeout NIBA has its own training college a fully accredited registered training organisation to encourage brokers to obtain the appropriate qualifications There is also a service called need a broker which gives an online listing of brokers in various insurance categories in your area nationwide this is being accessed almost 10 000 times every month There is increasing recognition of the complexities of insurance says Dallas the subtle differences in levels of coverage terms and conditions exclusions and clauses that make even standard packages for say tradies quite distinct from each other It is a lack of understanding of those differences that in so many cases leads to a bad experience with an insurer if a claim needs to be made but if all the terms of a contract are not followed a pay out can be lower than expected or even non existent If you have the time and expertise to put into your insurance premium renewal each year give it a go Dallas suggests But probably you don t A competent broker should be an insurance in itself against such problems However even with a good relationship to a broker a business client needs to keep that broker informed of changes to the business Announcing an extension to that warehouse or taking on extra staff If you re sending a press release to the media make sure your broker is on the mailing list too he can then check out whether you need to alter or enhance your policies It is his legal duty to offer you the optimum product and service and obtain the most cost effective cover regardless of the commission paid by the insurance company As Dallas says The obligations are quite clear Apart from national qualifications NIBA College provides a wide range of professional development programs and activities to assist individuals in keeping their skills and knowledge up to date The College also runs regular seminars on a range of topics throughout

    Original URL path: http://www.businessinfocus.com.au/index.php/2014/08/no-sale/ (2016-02-10)
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  • Aged & Community Services Australia | Business In Focus Magazine
    suspended applications for the Workforce Supplement a move ACSA supported as wage increases were tied to enterprise bargaining agreements which meant that not all workers would receive improved pay and conditions This money has not been redirected as yet I have been appointed with other sector representatives to the new Aged Care Sector Committee to be chaired by Professor Peter Shergold The committee will provide guidance to help the aged care sector adapt to new demands and a greater consumer focus One of our first tasks according to the Assistant Minister for Social Services Senator Mitch Fifield is to develop the Aged Care Sector Statement of Principles to set out the way in which government and the aged care sector will work together to progress reform BIF How urgent or necessary is reform of the sector Prof Kelly As far as the general community is concerned Australia is overdue to have a conversation about its changing demographics Every week 2 000 Australians turn 65 and in the next 40 years the number of people aged 85 years and over will quadruple to 1 8 million As the population ages the taxpayer base dwindles so any aged care services in the future will require greater co contributions Australians are financially literate about their retirement years but many treat their possible accommodation needs as something to be dealt with only after a health crisis or death of a spouse The Baby Boomers are trying to care for their elderly parents either at home with help from community care or in residential care Often now adult children are staying at home with parents BIF Does ACSA have a view on the possible hike in pension age that has recently been proposed again Prof Kelly If the pension age is to be lifted to 70 it would be better done over a long period If for example the pension age were to be lifted to 70 in 2030 it would give a generation the opportunity to plan their working life and superannuation arrangements There would need to be clarification at what age people could access superannuation as there would be little point increasing the pension age when people in their fifties and sixties cannot find work No one would ever say there is age discrimination at a job interview but there are plenty of well qualified people who are overlooked for jobs People who work in manual jobs do not need to be made to work any longer than they do now Bodies age and it can be quite a strain for people to be expected to do the tasks they did as a fit 20 year old As former Treasury Secretary Ken Henry said recently the GST will have to be raised in the future He cannot see how the Government can fund new large social programs from budget cuts alone so it will have to look at alternative revenue sources BIF How real are the fiscal dangers for regional and remote assistance

    Original URL path: http://www.businessinfocus.com.au/index.php/2014/04/aged-community-services-australia/ (2016-02-10)
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  • SHIFT2014 | Business In Focus Magazine
    we grow in our community And that is what makes this so unique These speakers will explore how best to adapt to the changes and the challenges of difficult economic times and aggressive digital competition They will also question the status quo and the ways we do business now leaving the audience energised inspired and ready to take their business organization or career to the next level SHIFT2014 s media release insists We have amazing speakers who have a story that will inspire and excite people Mr Browne adds Speakers were carefully selected based on their proven ability to comprehend future customer needs and behaviours as well their ability to apply this understanding in a practical way to change the way business is done Discussion topics are as wide ranging as the speakers expertise and include leadership management culture customer service branding and marketing diversity and inclusion the gender debate current and future consumer trends and expectations social media the digital economy workplace flexibility sustainability social consciousness knowledge capital innovation and creativity the power of authenticity adaptability and change management The event s sixteen speakers have been divided into four key categories THE FUTURISTS THE CREATORS THE INSPIRERS and THE DOERS The event will begin with four sessions by FUTURISTS Ross Greenwood Mark McCrindle Avril Henry and Gihan Perera These forward thinking leaders will cover everything from the future economy and Australia s shifting demographics to upcoming consumer wants and the next wave of social media CREATORS Gary Bertwistle Christine Holgate Kieran Flanagan and Dan Gregory will lead sessions five through eight These innovative minds will address topics that include the power of a creative culture and how to cultivate it how to think like an entrepreneur and adapt with the evolving marketplace effective collaboration and the power of identity Sessions nine through 12 will be led by INSPIRERS Matt Church Detective Superintendent Deborah Wallace Glen Gerreyn and Peter Baines These optimists will inspire and encourage attendees to become better leaders unleash their creativity to blaze new trails and think outside the square harness the power of hope and create more rewarding and engaging experiences The last four sessions feature the DOERS Marcus Crow Angela Vithoulkas Bernie Brookes and General Peter Cosgrove They will share their own success stories and experiences to help guide and inspire attendees along the best future path There will be practical real world tactics for business operators to learn and apply as well as advice on leadership adapting to change and staying ahead of the game Each speaker brings his or her unique angle to the table and each speaker is a crucial part of SHIFT2014 The speakers are critical to the makeup of SHIFT Mr Browne explains They all show how in their own way they have been able to shift the thinking of not only themselves but the people around them Although the group is remarkably diverse Mr Browne insists that each speaker is bound by a common thread They all understand that

    Original URL path: http://www.businessinfocus.com.au/index.php/2014/02/shift2014/ (2016-02-10)
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