archive-au.com » AU » B » BUSINESSINFOCUS.COM.AU

Total: 523

Choose link from "Titles, links and description words view":

Or switch to "Titles and links view".
  • Tooltechnic Systems | Business In Focus Magazine
    are a key objective on our business plan and we continue to refine these to benefit the end customer in all aspects of the business Mr Brydon explains Last year Tooltechnic Systems also rolled out a new Customer Relationship Management CRM system which manages all tool warranties customer information and marketing communications This system says Mr Brydon provides the sales team with a 360 degree view of customers in their territory This will help us understand our customers better over time Furthermore the company has recently invested in a major e commerce platform to be introduced this month which is integrated with an SAP back office system offering many benefits to the customers and distribution network moving forward In the past our site has been managed from Germany explains Mr Brydon so the platform is out of date and not representing the Australian market in the best way The new website will offer a full resource of product information manuals brochures videos online help forums and many more features to be rolled out over the coming twelve months It is important to have a clear web presence and we have lacked in this area for the past three to four years To be sure the emerging trend in retail for consumers to interface with the internet before making a purchase presents a great challenge for traditional suppliers They are in the driving seat comments Mr Brydon We must research and interact with them to win the business which may otherwise go to the big boxes the market is quite competitive To this end We register all our customers and market our products through highly trained specialist dealers nationwide They are trained on the features and benefits and how to conduct effective and impressive demonstrations the wow factor Tyrolit has market leading R D With all of its internal and external sales team hailing either from trades or having undergone extensive product and sales training in Tooltechnic System s own training department the company promotes a sense of engagement within its client base ensuring optimal satisfaction Every staff member each year is reviewed on the company s eleven core personal values which help us ensure we have the right people in the right seats within the company to help get the job done Ultimately says Mr Brydon the role of the TTS sales team is to coexist within the market with its professional end user introducing new products and helping make their job faster easier and better Our focus lies with working with the end user to make their job faster so their get the job done easier so the process is not as difficult or is more enjoyable and the result they achieve is better than what they had If we can achieve these three principles for our customers then we will continue to be successful To support this Tooltechnic Systems maintains a full training department through which regular three day training programs are offered These programs target a variety

    Original URL path: http://www.businessinfocus.com.au/index.php/2013/05/tooltechnic-systems/ (2016-02-10)
    Open archived version from archive


  • Tasmanian Dairy Products | Business In Focus Magazine
    With these figures and an increasing demand in the market for higher quality dairy products Mr Catania is positive about the future of the dairy industry and the impacts it will have on Tasmania and on Tasmanian Dairy Products With our new facility we can help increase the output of milk production by almost 40 per cent Mr Catania explains citing TDP s processing plant s ability to process up to 300 million litres of milk on an annual basis TDP has helped lift the capacity of the state What that signals to farmers in the state is that it actually lifts the lid and says to them you can grow We want Tasmania to grow beyond 1 1 billion litres the 800 million litres produced in the state plus the 300 million litres of milk that can be produced by TDP With the natural resources land availability and the number of farmers Tasmania has we feel that the industry can double in the next 10 years If it could grow to 2 billion litres it will position Tasmania as a major player in the market Mr Catania explains that dairy products from the state are already viewed and received well in both domestic and international markets Tasmania is becoming well known for high quality milk products due to the clean green environment here as well as an abundance of natural resources and it doesn t have the variations in climate compared to states in Mainland Australia Future plans for TDP then include growing its milk supply maximising factory operations as well as adding even higher value to its product range Mr Catania says that TDP currently sells its product into the commodity ingredients market but wants to aim even higher in terms of quality The company s strong principles of food safety as well as its offering of high quality products that meet or exceed food safety standards he says will keep TDP growing The majority of our staff have been working for the company for only seven or eight months but during that time we ve had them take intensive training courses in dairy technology and food safety quality We plan on having more training programs in dairy manufacturing operations for our employees Mr Catania says Of course food safety and quality are significant issues for any dairy processing plant and TDP has made the necessary efforts to ensure it adheres to the highest of standards This attention to quality has meant that the company has been approved by the Department of Agriculture Fisheries and Forestry DAFF which gave TDP license to export its products to foreign markets In addition TDP has also been accredited by the European Union EU so the company can export its products to European markets in the future To achieve that within a few months of operation demonstrates TDP s dedication to high quality products that sell around the world says Mr Catania Some challenges that TDP faces include having competitive milk pricing

    Original URL path: http://www.businessinfocus.com.au/index.php/2013/05/tasmanian-dairy-products/ (2016-02-10)
    Open archived version from archive

  • Markets of Melbourne | Business In Focus Magazine
    provide customers with a high quality lifestyle experience and is an advocate of healthy eating String Bean Alley was originally the place to buy string beans as the name suggests Now it s the Market s new artisan precinct with traders housed in repurposed shipping containers The Market also has a partnership with RMIT s School of Fine Art to provide a major Melbourne location for street art installations by students As well as developing a new community alliance the process has created a contemporary complement to the Victorian heritage site a talking point for visitors and adds to Melbourne s growing street art and public installations Ms Hibbs explains Exotic foods from around the world are central to all the fascinating cultural festivals that Queen Victoria Market celebrates such as the Mooncake Festival To celebrate diversity the Market actively sources partnerships with Melbourne s various cultural community groups to co stage events such as the Indonesian Festival Spanish Festival Turkish Bazaar Festival and the Malaysian Festival Locals and tourists alike recognise Queen Victoria Market as being the heart of multicultural Melbourne It embraces and supports hosts of local family businesses many of which are now third and forth generation stallholders Almost half of the Queen Victoria Market is dedicated to fresh produce The Market runs a Seasonal Stars cooking program held at the beginning of each season With the help of high profile chefs which so far have included Guy Grossi Tobie Puttock Adam D Sylva and Ian Curley the program promotes healthy eating and cooking with seasonal produce Queen Victoria Market also works with specific grower organisations including the Asparagus Growers and Mushroom Growers Association holding promotions that focus on whatever fresh produce happens to be in season Eclectic Charm There is so much to see and do at the Markets of Melbourne have a relaxing massage chat to the friendly stallholders and shop up a storm With 144 stalls cooking classes in the LG Kitchen SO ME Space and more shoppers can find everything from sushi to hemp clothing to art at South Melbourne Market This busy Market is guaranteed to win over any gourmet with handcrafted chocolates organic sourdough bread fresh out of the oven and plenty of locally grown produce For something a bit out of the ordinary check out SO ME Space a pop up style area within South Melbourne Market This innovative retail hub for the weird and wonderful serves as a valuable platform for local creative talent The original intention for SO ME Space according to Manager Ross Williamson was to attract a younger more discerning demographic and prioritise locally designed and crafted items Many older customers are curious enough to go and have a look too One of the things we just got in this week which is really interesting is a guy that started collecting Polish posters Mr Williamson explains Famous Polish artists created some of the original very rare posters that were released from the 40s through to the

    Original URL path: http://www.businessinfocus.com.au/index.php/2013/05/markets-of-melbourne/ (2016-02-10)
    Open archived version from archive

  • Knox Grammar School | Business In Focus Magazine
    The goal is to provide something sustainable for boys which gives them resilience and positivity to see the glass half full rather than half empty The team is also taking steps to determine if the Positive Education programme is actually creating the desired results The problem is that a lot of programmes they come and they go and there is no scientific measurement of them Mr Cullen points out So at the end of the day it is all a matter of opinion whether it worked or not So we decided to go down a different route The team partnered with the University of Wollongong to scientifically measure the effectiveness of the programme We will be able to determine scientifically how it has impacted functioning of the school the functioning of the boys and provided that it is positive we will then have something that we can tangibly say really does add value to the school Mr Cullen reports All Knox staff including sports coaches are trained in Positive Psychology Each student is individually mentored by one of these trained staff members who help identify the boys strengths and set academic and personal goals That mentor stays with him from year seven right through to year 12 so the idea is that the parents and the boys can establish a relationship with that mentor says David Hayes who is in charge of marketing for Knox They can guide them through the school They can discuss an issue over wellbeing or academic performance It is really about establishing relationships and growing that right through the schooling In addition the students participate in activities and exercises that have been shown to increase performance levels and wellbeing and the programme is supported by a licenced psychologist who helps to ensure that it is implemented effectively The initiative is backed by the Positive Education in Schools Association PESA of which Knox is a key member Knox has been at the forefront of setting up a Positive Psychology Association Mr Cullen adds The school also hosted an inaugural Positive Psychology conference on campus last month to promote the concept throughout Australasia Knox Grammar School has also been focusing on expanding and upgrading its facilities We are in the process of significant capital development Mr Cullen explains According to a recent report by the Sydney Morning Herald the school spent 56 million in capital expenditures from 2009 to 2011 an amount that was significantly higher than any other school in the area Enrolments have been growing Mr Cullen explains and the school is taking full advantage of the opportunity that brings Knox is very blessed to have the resources from additional enrolment and we sow that back into the education of our boys he says New facilities will include a state of the art senior centre for boys in year 11 and 12 which will boast science labs English rooms a large seniors court and a canteen The school will also continue to stay on top

    Original URL path: http://www.businessinfocus.com.au/index.php/2013/05/knox-grammar-school/ (2016-02-10)
    Open archived version from archive

  • National Manufacturing Week | Business In Focus Magazine
    effort is essential We are not experts in that industry so it is important that we work with them to deliver something that is relevant Mr Baker explains Exhibitions are our expertise he adds We love what we do We want to provide that platform for people to network and do business together The company conducted extensive research to help determine the details of this year s event In December 2012 the team surveyed over 400 industry personnel on both the manufacturing and supply side to understand where the industry is going and what insiders will be looking for in 2013 One of their most significant and encouraging findings is that there are substantial plans for capital investments this year 49 6 per cent of them said that they would make strong or moderate capital expenditure in 2013 So that s a good sign that pockets of the industry are looking for growth It is really pleasing All industry members whether or not they are planning for growth will find a host of helpful information at NMW And Reed Exhibitions ongoing research has led to several new and exciting offerings this year One is a Sustainable Manufacturing Zone Mr Baker points out that this addition is important not only to benefit the environment but also to help the industry cope with rising energy costs and the carbon tax That has a big impact in their manufacturing bills he explains Attendees will have an opportunity to explore ways to reduce their energy bills improve waste management and recycling efforts and learn more about sustainable business practices in general It definitely is something they need to look at to remain competitive The Metals and Composites Zone is also new for 2013 This area of the exhibition includes a focus on new and emerging composite materials ideal for manufacturing processes Composites carry significant advantages including being stronger and lighter weight than many of their predecessors An increasing number of these material solutions and technologies are being utilised by manufacturers today Mr Baker explains And we will see that more and more in the industry The company is also adding a new educational element to the event There will be a variety of workshops to make sure that attendees discover ways that they can improve their business practices and their business management Mr Baker reports Once again Reed Exhibitions has partnered with industry to deliver the most relevant leading edge content Experts within each topic field will be sharing crucial information about the newest technologies and industry innovations for 21st Century manufacturers The benefits of attending cover a broad area For example workshop participants can improve cost efficiency they can become more automated and they can provide value add solutions to their customers Evolving with the Industry National Manufacturing Week has existed in its current form since the year 2000 The components of the show however have been around since the 1970s as part of the Australian International Engineering Exhibition AIEE The International Engineering

    Original URL path: http://www.businessinfocus.com.au/index.php/2013/05/national-manufacturing-week/ (2016-02-10)
    Open archived version from archive

  • Mildura Airport | Business In Focus Magazine
    appropriate knowledge The development concept expands the existing terminal building in a number of areas to achieve the required area and passenger flows and ensures that the terminal is of sufficient size to meet the predicted passenger numbers through to 2020 while maintaining high levels of service The concept was designed to ensure that redevelopment could take place with the minimum possible disruption to ongoing passenger movements The redeveloped terminal also provides for further expansion beyond 2020 by adopting a modular expansion concept After this critical stage incremental expansion can be economically applied In 2009 the Mildura region had a 2 8 billion regional economy and has continued sustained growth over recent years Bill says the airport is one of the most significant pieces of community infrastructure in the whole region It s vital It serves three states NSW VIC and SA and the relevant authorities in all three states have chipped in to support the critical nature of the airport He is happy with multiple daily flights to Melbourne Adelaide Sydney and Broken Hill via carriers Qantas Virgin Australia and Regional Express much of the increase in traffic being announced on July 7 last year Unlike some other regional airports MQL is not currently dreaming of charter plane loads of Chinese tourists and Bill is not anticipating connections to Brisbane Darwin or Perth However he quietly points out that the astonishing growth of some other airports is accounted for largely by FIFO operations which will not last more than a few years while MQL s growth plan is more durable Bill is hopeful of getting a gradual increase in the frequency of the current routes Mildura which rose to some aviation prominence during WW2 with its training facilities for RAAF pilots remains a vital strategic location for police and emergency services and will soon open a new commercial flight training centre having around fifteen training aircraft simulators and classrooms to train aspiring Airbus and Boeing flight crew This is expected to attract international interest especially given the global shortage of good crew and the cost of training Mildura boasts world leading weather for flying ie the lowest number of days of cloud or rain together with uncluttered airspace and likely clearance for night flights The current runway comfortably accommodates the likes of Boeing 737s and an extension is in the planning stage Mildura is an educational centre with four major tertiary sector providers and a suite of other education providers Young people stay and professional people are attracted to the region creating the skills base to support continued economic growth There is also a thriving research business research and development expertise is retained and grown in the region to service local and national capacity through SunRISE21 the Murray Darling Freshwater Research Centre and the departments of Primary Industries on both sides of the NSW VIC border In terms of passengers the airport is of course crucial to the expansion of tourism in Mildura which can now be seen as

    Original URL path: http://www.businessinfocus.com.au/index.php/2013/04/mildura-airport/ (2016-02-10)
    Open archived version from archive

  • Stillwell Motor Group | Business In Focus Magazine
    participates in a program called Cooking up a Storm at Ronald McDonald House Monash The company sends out two teams each month to participate in the good natured cooking competition The camaraderie means a lot to the families who are utilising the charity s accommodations in order to stay close to their sick children They could be there for a night they could be there for months Mr Stillwell says Regardless of the length of time these parents need a break so we do a big cook up for them and they come in and have a meal with us We sit with them and talk to them and hear about their issues Ironically the altruistic endeavour may have an equally large impact on the volunteers We do something nice for the community and for these people but it also levels our own people because they realise that their problems aren t that big when they hear the stories of these families Mr Stillwell explains You go home afterwards and you realise that you really don t have any problems Stillwell Motor Group is involved with Ronald McDonald House in a number of other areas as well including sponsoring the charity s national golf day The relationship with the organisation has been going strong for almost seven years and has become a widely recognised aspect of the company It is all through the business Mr Stillwell reports It doesn t matter what dealership you are at within the group you know that we have a relationship with Ronald McDonald House Although Stillwell Motor Group is committed to old fashioned family oriented business practices the company still knows how to evolve with the times in order to stay relevant The business utilises a strategic five year business plan to remain ahead in fact this strategic planning recently spurred the team to shift the company s focus dramatically Two years into the current five year plan Stillwell Motor Group had a balanced portfolio of prestige brands and volume brands The latter consisted of two floundering Ford dealerships and after taking a long hard look at the situation the company realised it needed to make a change We d had a very rough trading period with the Ford businesses Mr Stillwell recalls We couldn t see through the future product cycle and Ford s brand position that this was going to work for us into the future So as a board we made a commercial decision to sell those businesses And that had a significant impact on our long term viability for the better Now Stillwell Motor Group sells prestige brands almost exclusively You can see in the flavour of the brands we have that we are predominately prestige and premium Mr Stillwell points out We do have some relationships with volume brands but typically we select those carefully to make sure that those are brands that are going to have exciting products coming through The company currently represents eight brands in total

    Original URL path: http://www.businessinfocus.com.au/index.php/2013/04/stillwell-motor-group/ (2016-02-10)
    Open archived version from archive

  • Signwave | Business In Focus Magazine
    That in combination with the infrastructure that we provide The Signwave business model is mutually beneficial to both parties he adds The franchisee is able to engage with the market through an established brand Individuals are able to learn what we do and how we do it in a very effective way Mr McKay explains By offering this support and guidance the franchisor in turn is rewarded with a higher profit margin It is win win and the evidence is plainly visible in every thriving Signwave centre Most franchise companies would say I think the proof is in the pudding with us For example one of our stated aims is to get every centre to at least a million dollars or over and we are getting closer to that every day A good proportion of our centres are already there or well over it and the other ones are knocking at the door Signwave has been so successful in fact that the company has been recognised multiple times by TopFranchise as one of Australia s best rated franchises For several years in a row Signwave participated in the independent company s Topten a franchise partner satisfaction survey We managed to be in that top ten every year Mr McKay reports We got as high as number two That was certainly a feather in our cap Equally important however was the valuable feedback We did manage to gather a lot of intel which helped us build the model as best we can to bring franchise partner satisfaction The team ended its participation in the survey this year once it had gained the knowledge it needed and applied it It was no longer required Mr McKay says but the benefits continue Topten helped us really tailor the model as best we could to meet the requirements as felt by the franchise partners It also helped us from an ongoing perspective We now do our own internal surveys which is all we really need now to keep monitoring satisfaction levels The company also utilises a client satisfaction survey that automatically goes out to every customer at every centre These automatic surveys measure how and to what degree the team is meeting client needs They also clearly identify any areas in need of improvement The Signwave franchise is doing so well that the company is planning to put more effort into expansion Until recently the team s energy has been almost exclusively geared toward increasing efficiency in current locations We had a focus that was very much on our existing centres We wanted to have everything operating as best you could possibly ask for With the brand now thriving throughout the country it is time to readjust this focus toward creating new Signwave centres Now that there is a really strong foundation we need to look to growing the numbers That isn t to say that the team will be mindlessly pushing new locations We are a different model to many because we are

    Original URL path: http://www.businessinfocus.com.au/index.php/2013/04/signwave/ (2016-02-10)
    Open archived version from archive



  •