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  • my details & security
    History Enjoy extra security with SMS code and secret questions This is the place to be seen Monitor the status of your BOB security or upgrade to safer happier online banking BOB has three levels of security Once you have logged on to BOB you will need to upgrade your security to activate secret questions and SMS code What do the different statuses mean for my security features Status What it means What do I need to do Active Congratulations This means you have registered for that security feature and the service is active Nothing You re secure now Activate now You still need to activate better security and register for secret questions and or SMS code Click activate now to upgrade your security Offline We are currently performing maintenance on your SMS code and secret questions security features You can still continue to do most of your banking online it s only transactions that require an extra identity check that will be affected Try again later or call us on 1300 440 749 for assistance Frozen This happens when you enter the incorrect SMS code or secret questions too many times Please call us to unfreeze this feature so you can complete transactions that require an extra identity check Limit exceeded You ve reached the maximum number of SMS codes we can send you for this transaction All you need to do is log out and log back in to complete this transaction again If you re not receiving your SMS codes please call us on 1300 440 749 for assistance Exempt You have previously called us and requested an exemption from SMS code If you ve requested a temporary exemption your SMS code feature will be re activated on the date you specified in the status column Answer

    Original URL path: http://www.bankwest.com.au/help/personal/online-banking/my-details-security?tab=security-settings (2014-07-08)
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  • my details & security
    for Small Business overview online applications products services online banking getting started logging on to BOB account information payments transfers BPAY View my details security message centre self service offers apply frequently asked questions tech help forms BOB demos reset your secure code online increasing your daily payment limits upgrade to safer happier banking online making a payment with SMS code is simple contact us rates fees find us security Log on to Online Banking Personal Online Banking Business Share Trading Insurance More Rewards Business Rewards Search home help personal online banking my details security my details security http s7 addthis com js 250 addthis widget js pubid bwwebadmin Print this page Updating Your Details Security Settings SMS Code Secret Questions My Activity History Your latest online banking activity logs The Activity Report menu allows you to view the activity of access within Bankwest Online Banking Viewing a report on your BOB activity can be done by performing the following select activity history from the my details security menu inside BOB select the period to search from the drop down list click search If you have reason to believe an unauthorised person has attempted to access or has been successful in accessing your online banking facility please notify Bankwest immediately on 1300 440 749 McAfee Internet Security Bankwest customers get free McAfee Internet Security for 6 months sign up now careers media centre site map terms conditions accessibility privacy policy financial hardship 2014 Copyright Bankwest a division of Commonwealth Bank of Australia Bankwest ABN 48 123 123 124 AFSL Australian credit licence 234945 All rights reserved To use this Website you are required to read the Financial Services Guide which you agree to be provided by accessing the link Bankwest is a division of Commonwealth Bank of Australia which is

    Original URL path: http://www.bankwest.com.au/help/personal/online-banking/my-details-security?tab=my-activity-history (2014-07-08)
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  • Self Service
    destination for Small Business overview online applications products services online banking getting started logging on to BOB account information payments transfers BPAY View my details security message centre self service offers apply frequently asked questions tech help forms BOB demos reset your secure code online increasing your daily payment limits upgrade to safer happier banking online making a payment with SMS code is simple contact us rates fees find us security Log on to Online Banking Personal Online Banking Business Share Trading Insurance More Rewards Business Rewards Search home help personal online banking self service self service http s7 addthis com js 250 addthis widget js pubid bwwebadmin Print this page Overview eStatements Activate Cards Forms Managing Your Cheques Statements Paperless bank statements are waiting for you eStatements are electronic versions of your account statements that can be accessed through BOB When you switch to eStatements you ll no longer receive paper statements in the post Just look at these benefits more secure than paper statements available within online banking convenient 24 7 access online access up to 5 years worth of past statements no paper or clutter save the trees credit card eStatements only available from 2010 onwards how can we help call us on 1300 440 749 pop into any Bankwest store McAfee Internet Security Bankwest customers get free McAfee Internet Security for 6 months sign up now careers media centre site map terms conditions accessibility privacy policy financial hardship 2014 Copyright Bankwest a division of Commonwealth Bank of Australia Bankwest ABN 48 123 123 124 AFSL Australian credit licence 234945 All rights reserved To use this Website you are required to read the Financial Services Guide which you agree to be provided by accessing the link Bankwest is a division of Commonwealth Bank of Australia which is

    Original URL path: http://www.bankwest.com.au/help/personal/online-banking/self-service?tab=estatements (2014-07-08)
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  • Self Service
    offers apply frequently asked questions tech help forms BOB demos reset your secure code online increasing your daily payment limits upgrade to safer happier banking online making a payment with SMS code is simple contact us rates fees find us security Log on to Online Banking Personal Online Banking Business Share Trading Insurance More Rewards Business Rewards Search home help personal online banking self service self service http s7 addthis com js 250 addthis widget js pubid bwwebadmin Print this page Overview eStatements Activate Cards Forms Managing Your Cheques Statements Submitting requests through BOB The following forms are available through Bankwest Online Banking Debit MasterCard request opt in for credit limit increase invitations opt out of credit limit increase invitations Select the form you require and click next how can we help call us on 1300 440 749 pop into any Bankwest store McAfee Internet Security Bankwest customers get free McAfee Internet Security for 6 months sign up now careers media centre site map terms conditions accessibility privacy policy financial hardship 2014 Copyright Bankwest a division of Commonwealth Bank of Australia Bankwest ABN 48 123 123 124 AFSL Australian credit licence 234945 All rights reserved To use this Website you

    Original URL path: http://www.bankwest.com.au/help/personal/online-banking/self-service?tab=forms (2014-07-08)
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  • Self Service
    getting started logging on to BOB account information payments transfers BPAY View my details security message centre self service offers apply frequently asked questions tech help forms BOB demos reset your secure code online increasing your daily payment limits upgrade to safer happier banking online making a payment with SMS code is simple contact us rates fees find us security Log on to Online Banking Personal Online Banking Business Share Trading Insurance More Rewards Business Rewards Search home help personal online banking self service self service http s7 addthis com js 250 addthis widget js pubid bwwebadmin Print this page Overview eStatements Activate Cards Forms Managing Your Cheques Statements Ordering interim statements If you ever require an interim statement to be sent out to you BOB is here to help Simply log into online banking and complete the following select the required account from the drop down menu select the order statement box click order statement down the bottom of the page An Interim Statement will contain all transactions from your last statement issued to the date you ordered the Interim Statement If you would like to opt out of receiving paper statements and sign up for electronic ones you can do so by signing up for eStatements through BOB how can we help call us on 1300 440 749 pop into any Bankwest store McAfee Internet Security Bankwest customers get free McAfee Internet Security for 6 months sign up now careers media centre site map terms conditions accessibility privacy policy financial hardship 2014 Copyright Bankwest a division of Commonwealth Bank of Australia Bankwest ABN 48 123 123 124 AFSL Australian credit licence 234945 All rights reserved To use this Website you are required to read the Financial Services Guide which you agree to be provided by accessing the link

    Original URL path: http://www.bankwest.com.au/help/personal/online-banking/self-service?tab=statements (2014-07-08)
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  • Online banking security
    using a secure code based on family friend pet or product names Logging on to online banking only log on to your online banking BOB or OBB from the Bankwest website never via links from third party sites unfamiliar websites or links in emails before entering your PAN or secure code check that you are in a secure area by looking for a closed padlock at the bottom or top of your browser window depending on what browser you are using regularly review your transactions and notify us immediately if there are any discrepancies Logging off from online banking when you have finished or you are leaving your computer click on the logout button in the top right hand corner to stop someone else using your online banking it s important to know that closing the online banking browser window when you have finished does not log you off Looking after your computer make sure you have up to date antivirus and firewall software running on any computer you use to do your online banking If you don t have an antivirus you can download six month trial from McAfee ensure your browser is secure by running a free Qualys browser check and fixing any security issues picked up by the scan check out our special offer for McAfee internet security if you have recently been exposed to a virus on a computer used to access your online banking please call our Customer Help Centre on 13 17 19 immediately keep your operating system and internet browser software up to date on your desktop and mobile device your Internet Service Provider ISP is a good starting point for advice on securing your computer how can we help If you have any questions or concerns regarding Bankwest security or privacy please

    Original URL path: http://www.bankwest.com.au/security-centre/online-banking-security?tab=how-to-protect-yourself (2014-07-08)
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  • email & internet security
    general banking phone banking McAfee Internet Security contact us rates fees find us security Log on to Online Banking Personal Online Banking Business Share Trading Insurance More Rewards Business Rewards Search home security centre email internet security email internet security http s7 addthis com js 250 addthis widget js pubid bwwebadmin Print this page Computer Security Hoaxes Scams Protecting Yourself Social Networking Other Resources Other resources that might be handy There are a number of different sources which provide additional information and resources on topics such as scams phishing and general security Stay Smart Online Provides Australian online users with information on the simple steps they can take to secure themselves online This includes information and advice on how to secure your computer and your transactions online Scamwatch Helps you recognise report and protect yourself from scams Explore Scamwatch to find out more about the scams that could target you or your small business how can we help If you have any questions or concerns regarding Bankwest security or privacy please contact us immediately personal banking customers please call us on 13 17 19 business banking customers please call us on 13 7000 If you spot a suspicious email forward it to abuse security bankwest com au McAfee Internet Security Bankwest customers get free McAfee Internet Security for 6 months sign up now other legal info Code of Banking Practice product small print terms conditions customer ID requirements useful stuff online banking help business banking help Scamwatch website careers media centre site map terms conditions accessibility privacy policy financial hardship 2014 Copyright Bankwest a division of Commonwealth Bank of Australia Bankwest ABN 48 123 123 124 AFSL Australian credit licence 234945 All rights reserved To use this Website you are required to read the Financial Services Guide which you agree

    Original URL path: http://www.bankwest.com.au/security-centre/email-internet-security?tab=other-resources (2014-07-08)
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  • pay anybody
    if you need to make recurring payments select a frequency for the payment from the drop down list and enter a date you wish the transaction to stop or the number of times you require the payment to be made Not required for one off transfers 5 click next Step 3 1 if you re making a transfer to someone that you have transferred to in the past and saved

    Original URL path: http://www.bankwest.com.au/help/personal/online-banking/pay-anybody (2014-07-08)
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