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  • Acceptable Use Policy | AAPT
    of the message will be changed to denote that the email has been classified as Spam If the email scores 11 or more the email will not be delivered to you 4 5 Spam filtering for AAPT Virtual Mail subscribers If you subscribe to AAPT Virtual Mail and have activated Anti SPAM via the AAPT business website we subject email messages addressed to you to a Spam filter An additional monthly charge per user applies for Anti SPAM Further information about AAPT Virtual Mail and Anti SPAM including pricing is available AAPT s Spam filtering service for Virtual Mail subscribers makes use of SpamAssassin filtering technology The application attempts to identify Spam using text analysis and several internet based real time blacklists Using a rule base it uses a wide range of heuristic tests on mail headers and body text to score the email If the email scores 6 or more the email will be delivered to you but the subject line of the message will be changed to denote that the email has been classified as Spam If you do not subscribe to AAPT Virtual Mail or you subscribe to AAPT Virtual Mail but do not wish to activate Anti SPAM or you do not have an aapt net email address we strongly recommend that you install anti Spam software on your computer Information on the availability of Spam filtering and blocking solutions can be found at the Internet Industry Association IIA website 4 6 Loss of legitimate email Filtering services are an effective means of reducing the amount of Spam you receive However they will not eliminate all Spam and there is a risk that legitimate email might occasionally be incorrectly classified as Spam and therefore lost 4 7 Your Spam Obligations You agree that you will use your Internet Service in compliance with the Spam Act 2003 and will not engage in practices which would result in a breach of the Act In particular you agree that you will not use attempt to use or allow your Internet Service to be used to send allow to be sent or assist in the sending of Spam use or distribute any software designed to harvest email addresses host any device or service that allows email to be sent between third parties not under your authority or control or otherwise breach the Spam Act 2003 or the Spam Regulations 2004 of the Commonwealth your Spam Obligations You agree to use your reasonable best endeavours to secure any device or network within your control against being used in breach of your Spam Obligations by third parties including where appropriate the installation and maintenance of antivirus software the installation and maintenance of firewall software and the application of operating system and application software patches and updates We may scan any IP address ranges allocated to you for your use with your Internet Service in order to detect the presence of open or otherwise misconfigured mail and proxy servers If we detect open or misconfigured mail or proxy servers we may suspend or terminate your Internet Service The circumstances in which we may do so are set out in section 11 5 Excessive use You must use your Internet Service in accordance with any download or capacity limits stated in the specific plan that you subscribe to for the use of that Service We may limit suspend or terminate your Internet Service if you unreasonably exceed such limits or excessively use the capacity or resources of our Network in a manner which may hinder or prevent us from providing services to other customers or which may pose a threat to the integrity of our Network or systems 6 Security You are responsible for maintaining the security of your Internet Service including protection of account details passwords and protection against unauthorized usage of your Service by a third party We recommend that you take appropriate security measures such as installation of a firewall and use up to date anti virus software You are responsible for all charges incurred by other persons who you allow to use your Internet Service including anyone to whom you have disclosed your password and account details 7 Copyright It is your responsibility to ensure that you do not infringe the intellectual property rights of any person in relation to any material that you access or download from the Internet and copy store send or distribute using your Internet Service You must not use your Internet Service to copy adapt reproduce distribute or otherwise make available to other persons any content or material including but not limited to music files in any format which is subject to copyright or do any other acts in relation to such copyright material which would infringe the exclusive rights of the copyright owner under the Copyright Act 1968 Cth or any other applicable laws You acknowledge and agree that we have the right to immediately cease hosting and to remove from our Network or systems any content upon receiving a complaint or allegation that the material infringes copyright or any other intellectual property rights of any person 8 Content You are responsible for determining the content and information you choose to access on the Internet when using your Internet Service It is your responsibility to take all steps you consider necessary including the use of filtering programs to prevent access to offensive or obscene content on the Internet by children or minors who you allow to use your Internet Service You may obtain further information on content filtering products at the Internet Industry Association IIA website You must not use or attempt to use your Internet Service to make inappropriate contact with children or minors who are not otherwise know to you You are responsible for any content you store send or distribute on or via our Network and systems including but not limited to content you place or post on web pages email chat or discussion forums bulletin boards instant messaging SMS and

    Original URL path: https://home.aapt.com.au/Acceptable-use-policy (2014-07-07)
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  • Fair Use Policy | AAPT
    where Your usage of the Fair Use Services is unreasonable as defined below Unless otherwise indicated capitalised terms used in this Fair Use Policy have the meanings given to them in Our Agreement with You Unreasonable Use It is unreasonable use of a Fair Use Service where Your use of the service is reasonably considered by AAPT to a be fraudulent b involve a non ordinary use c cause significant network congestion disruption or otherwise adversely affect the AAPT network a supplier s network or d adversely affect another person s use of or access to the Fair Use Services the AAPT network or a supplier s network Without limitation a Fraudulent use includes resupplying or reselling a Service without AAPT s written consent so that someone else may access use or commercially exploit a Fair Use Service b Non ordinary use includes circumstances where You make or receive calls and or make use of the internet on Our network in any non ordinary manner without obtaining Our written consent first which consent We may give or withhold or make subject to conditions in Our discretion Use in a non ordinary manner includes i in the case of fixed line services a usage for running a telemarketing business or call centre and b usage with handsets auto dialler devices or software or other equipment that have not been approved by Us for use on Our Network ii in the case of mobile services any use of a SIM in a SIM box GSM gateway or any device that is used to automatically re route calls iii usage to menace harass or injure any person or damage anything iv usage in connection with an infringement or committing an offence against any law standard or code or v any other activity which

    Original URL path: https://home.aapt.com.au/aapt-fair-use-policy (2014-07-07)
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  • Choosing the right capacity | AAPT
    capacity If you re unsure what your capacity requirements are for our services we ve provided you with information to help you estimate what you need Please note that the usage information we provide is a guide only You can accurately monitor your usage online using Frontier For assistance in estimating your capacity requirements for services which are not listed below please contact us Internet and Mobile Data Services Data

    Original URL path: https://home.aapt.com.au/choosing-right-capacity (2014-07-07)
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  • Spend Management Tools | AAPT
    AAPT Voice AAPT can instigate call barring functions at your request or you can manage barring by using your own PABX or IP PBX system This might be a permanent bar on all services excluding local calls or it may be a temporary bar on certain call types eg international national or calls to 1900 numbers There is no charge for AAPT to instigate call barring Rebill PSTN ISDN A customer may restrict use of a voice service using call barring This might be a permanent bar on all services excluding local calls or it may be a temporary bar on certain call types eg international national or calls to 1900 numbers If the service is a Telstra rebill service the customer can request pin access to control call barring options service charge applies IPVPN IPVPN services are charged on the basis of a flat fee per month irrespective of usage This is a hard cap on the charges you pay us and means that there are no surprises in your bill at the end of the month IP Line AAPT provides web based graphical usage reports for IP Line services through Frontier to assist you to analyse your service use This information is updated hourly and provides you with the actual data transfer rate This information is up to 24 hours old With this information you can proactively plan bandwidth upgrades as your overall usage grows Different reporting options are available to suit your business requirements Graphical usage reports can be generated via Frontier for each IP Line Link and Internet Data Plan IP Line Link is represented with the 5xxxxxx Service ID and IP Line Internet Data Plan with 6xxxxxx Service ID Raw data used in generating the graphical report can also be extracted in Excel format to

    Original URL path: https://home.aapt.com.au/spend-management-tools (2014-07-07)
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  • AAPT as a reseller | AAPT
    Free Service Telecom New Zealand International providing access to international carrier networks AAPT uses the Optus network to provide a small number of legacy services TNZI is a related body corporate of AAPT Except as noted above AAPT is not affiliated with or related to the principal Carrier who provides the service for resale Third party networks AAPT uses a number of third party providers to maintain the breadth and

    Original URL path: https://home.aapt.com.au/aapt-as-a-reseller (2014-07-07)
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  • Non-AAPT branded hardware and devices | AAPT
    Customer Broadcast Media Non AAPT branded hardware and devices AAPT uses a range of hardware and devices when providing telecommunications services A summary of third party hardware supplied in connection with our current offers is set out below AAPT Product Hardware Third Party Manufacturer IP Line Small Form Factor Pluggables SFP Ciena Telco Systems a BATM company Network Termination Units NTU Alcatel Lucent SIP Focus Routers OneAccess Facebook LinkedIn YouTube

    Original URL path: https://home.aapt.com.au/non-aapt-branded-hardware-and-devices (2014-07-07)
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  • Customer Service or Billing Enquiry Form | AAPT
    Copyright AAPT 2014 All rights reserved Contact AAPT AAPT in the news AAPT in the community Service availability tool Data services Voice services Internet services Cloud services AAPT Frontier Case studies Security Forms Privacy Notices Website terms of use Legal Regulatory Policies Data Services e LAN e Line IP VPN Voice Services SIP Voice Inbound ISDN Teleconferencing Internet Services IP Line Cloud Services Virtual Data Centre vDC Media Connect Content Delivery Network CDN Co Location National AWS Connect AAPT Frontier From ordering services to paying and viewing your accounts Login to AAPT Frontier AAPT eMeet Interact with geographically dispersed staff and customers using state of the art web conferencing Log in to eMeet Online Bill Analyser Control costs at a glance with this reporting and analysis solution Log in to AAPT OBA Enhanced Fax Send or broadcast faxes directly from anywhere you can connect to the Internet Log in to Enhanced Fax Connect Alert Be notified of any scheduled and unscheduled events for services and locations you wish to be notified about Log in to Connect Alert Traffic Usage tool Monitor usage with a near real time summary of your permanent connections bandwidth graphs and tables Log in to Traffic Usage tool Net Reporting Obtain clear and understandable network performance information without installing any additional client software Log in to Net Reporting Service Availability Tool Easily view the accesses and products available for your business Launch the tool AAPT White Paper Series Digital Economy The term Digital Economy is no longer classified as simply being an offshoot of the Internet Rather it is a growing phenomenon that has more impact on our lifestyles than ever before Read full report AAPT White Paper Series An ISDN Voice Replacement ISDN Integrated Services Digital Network is a set of protocols and standards that

    Original URL path: https://home.aapt.com.au/enterprise/enquiries/customer-service (2014-07-07)
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  • Wholesale Customer Service or Billing Enquiry | AAPT
    dial 612 8282 0630 Wholesale Support Enquiry Please fill out the form below and we will pass on your request to the appropriate AAPT manager who will get back to you as soon as possible Contact Details First Name First Name Last Name Last Name Email Address Email Address Contact Phone Contact Phone Company Details Company Name Job Title State Please Select ACT NSW NT QLD TAS SA VIC WA NZ Enquiry Detailed message question Account number if known Facebook LinkedIn YouTube Support 1300 786 786 Sales 13 88 77 Copyright AAPT 2014 All rights reserved Contact AAPT AAPT in the news AAPT in the community Service availability tool Data services Voice services Internet services Cloud services AAPT Frontier Case studies Security Forms Privacy Notices Website terms of use Legal Regulatory Policies Data Services Wholesale IP VPN Wholesale Ethernet e line Wholesale Ethernet e LAN Voice Services Wholesale SIP Voice Wholesale SIP Focus Long Distance Voice Inbound AAPT Call Termination and Number Hosting Services CTS Wholesale ISDN Access Advantage Internet Services National Wholesale Broadband Wholesale IP Line Wholesale ADSL RequestXpress Co Location Cloud Services AAPT Solaris as a Service AAPT White Paper Series Digital Economy The term Digital Economy is

    Original URL path: https://home.aapt.com.au/wholesale/enquiries/customer-service (2014-07-07)
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